Job Summary: We are seeking a Process Coordinator to design, document, and improve internal processes, ensure compliance with operational and quality standards, and support continuous improvement. Key Responsibilities: 1. Process design, documentation, and improvement 2. Ensuring compliance with operational and quality standards 3. Supporting the implementation of continuous improvement projects Volkswagen Solana Agency is hiring for the position: Process Coordinator Responsibilities: Design, document, and improve the agency's internal processes Ensure compliance with operational and quality standards Identify areas for improvement and propose improvement plans Monitor performance indicators (KPIs) Coordinate internal audits and follow up on findings Train staff on processes and best practices Support the implementation of continuous improvement projects Requirements: Bachelor’s degree in Business Administration, Industrial Engineering, or related field Minimum 2 years of experience in process management, quality, or continuous improvement Automotive industry experience preferred Proficiency in KPI management and data analysis Knowledge of quality tools Intermediate/advanced Excel skills Results-oriented with attention to detail We Offer: Base salary plus bonus based on KPI achievement. Statutory benefits Working hours: Monday to Friday, 8 AM to 6 PM with a 2-hour lunch break; Saturday, 8 AM to 1 PM . -Requirements- Minimum education: Higher education – Bachelor’s degree years of experience Age: between 25 and 45 years Driver’s license: Class A Keywords: resident, coordinator, supervisor, assistant manager, responsible person, coordinator, manager, captain