Job Description **\*Must reside in Xalapa, Veracruz.** As an IT Manager, you will be responsible for designing, implementing, and maintaining the infrastructure and systems that enable an organization’s operations. This role will involve working with hardware, software, networks, and security systems. You will play a key role within the IT department, ensuring all technological resources operate smoothly and align with the company’s standards and objectives. Required Knowledge: * Proficiency in MS Office * Proficiency in CAT6 cabling networks * Knowledge of LAN and WAN networks * CCTV systems * Firewalls * Planning and maintenance of hardware and software * Windows servers * NAS servers * Databases (SQL) * Remote connections / VPNs * Email configuration * Antivirus configuration (console) * Network and user support * Internet * CRM ***business*** pro and service excellence handling Responsibilities: * Install, configure, and support an organization’s local area network (LAN), wide area network (WAN), and Internet systems—or a segment of a network system. * Monitor the network to ensure its availability to all system users and perform necessary maintenance to sustain network availability. * Maintain and administer computer networks and related computing environments, including computer hardware, system software, application software, and all configurations. * Diagnose, troubleshoot, and resolve hardware, software, or other network and system issues, and replace defective components when required. * Plan, coordinate, and implement network security measures to protect data, software, and hardware. * Configure, monitor, and maintain email applications or antivirus software. * Operate master consoles to monitor computer system and network performance, and coordinate network access and usage. * Design, configure, and test computer hardware, network software, and operating system software. * Recommend improvements to systems and network configurations, and determine associated hardware or software requirements. * Research network products, services, protocols, and standards to stay current with developments in the networking industry. * Train personnel on computer system usage as needed. * Document network and technical support activities. Employment Type: Full-time Salary: Up to $12,000.00 per month Benefits: * Savings account * Option for indefinite-term contract * Free uniforms Work Location: On-site employment