Experts in truck tractor parts **SEEKING A COMMERCIAL MANAGER.** **Purpose of the position:** Drive regional growth through the development of market penetration strategies, customer follow-up, effective sales and sales team management, market and competitive analysis, and the development of customer relationships. **Work experience (Areas, departments, functions):** * **Develop Sales and Market Penetration Strategies:** Ability to design and execute effective strategies to increase sales by identifying market opportunities and key customer segments such as fleets, parts distributors, repair shops, truck dealers, and transport associations—whether through geographic expansion or product diversification. * **Strategic Vision:** Define a clear and ambitious vision for the region, aligned with the company’s overall objectives yet adapted to local market characteristics. * **Customer Focus:** Deliver exceptional customer service that exceeds expectations, fostering loyalty and positive referrals. Implement a feedback culture to gather customer input and continuously improve the purchasing experience. * **Effective Sales Management:** Implement processes and tools to optimize the sales cycle—from lead generation to deal closure. This includes setting clear goals, training the sales team, monitoring performance, making necessary adjustments, and executing innovative marketing and promotional strategies. Additionally, supervise sales representatives’ routes to ensure effective coverage of assigned territories, directly accompanying and supporting them on route when any sales representative is unavailable—thus ensuring service continuity and achievement of commercial objectives. * **Operational Optimization:** Continuously improve internal processes to increase efficiency and reduce costs. This may involve implementing technology, automating repetitive tasks, and standardizing processes. * **Customer Relationship Development:** Build strong relationships with current and prospective customers, understand their needs, and offer customized solutions. This may include developing loyalty programs, conducting satisfaction surveys, and providing personalized customer service. * **Innovation and Differentiation:** Constantly seek ways to differentiate from competitors through innovation in products, services, or business models. This may involve identifying unmet market needs regarding new products or brands, enhancing the customer experience, or adopting new technologies—as well as staying alert to emerging market trends and opportunities, actively exploring new avenues for company growth. * **Talent Development:** Identify talent, engage in recruitment, and retain key personnel for the sales team. This involves providing professional development opportunities, fostering a collaborative work environment, and recognizing and rewarding outstanding performance—as well as inspiring and motivating the team to achieve challenging goals. * **Budget and Profitability Management:** Responsible for efficiently managing the commercial department’s budget, optimizing available resources to maximize profitability and return on investment. * **Data Analysis and Data-Driven Decision Making:** Use data and key metrics to evaluate regional performance, identify areas for improvement, and make informed decisions. This may include tracking KPIs, analyzing market, customer, and competitor trends, and identifying growth opportunities. * **Cross-Departmental Collaboration:** Work closely with other departments—including procurement, operations, and logistics—to ensure efficient execution of commercial strategies and a seamless customer experience. * **Strong Organizational Culture:** Foster an organizational culture rooted in transparency, collaboration, and commitment to excellence. This involves effectively communicating the company’s vision and values, as well as actively engaging employees in achieving branch objectives. Additionally, hold regular team meetings to maintain constant communication, align efforts, review progress, and ensure everyone remains focused on achieving established goals. * **Company Representation:** Serve as the company’s primary ambassador at events, trade fairs, and meetings with key clients—promoting the brand and generating new business opportunities. * **Problem Solving:** Anticipate issues and resolve them effectively by making strategic decisions and pursuing creative solutions through involvement in the company’s strategic planning. * **Accountability:** Demonstrate progress toward goal attainment and results of each strategy outlined in the strategic plan via performance measurement reports. **Software:** * KPI Dashboards * ERP * SAP Business **Competencies:** * Inspirational Leader * Intelligent Strategist * Efficient Manager * Passionate about Customer Service. **We Offer:** * **Schedule:** Monday to Friday, 9:00 am to 6:00 pm – Saturday, 9:00 am to 1:00 pm * **Salary:** $25,000.00 \- $30,000.00 * **Benefits:** Statutory Employment Type: Full-time Salary: $25,000.00 \- $30,000.00 per month Experience: * Commercial Manager: 3 years (Preferred) * Truck Tractor Parts Sales: 3 years (Preferred) * Industrial Sales (Bajío Region): 1 year (Preferred) Work Location: On-site