Dispatch Analyst

Description

Job Summary: Coordinate field installers, assign work routes, optimize field time, and resolve issues related to the fiber optic network. Key Highlights: 1. Installer coordination and field time optimization 2. Fiber optic network troubleshooting 3. Professional development in telecommunications Join TotalPlay, a leading telecommunications company. We are seeking your talent as a "DISPATCH ANALYST" — don’t miss the opportunity to become part of a great family. Grupo Salinas “An enterprise committed to labor equality and non-discrimination” Requirements for the Position * Excel proficiency at 60% * Experience in telephone support (call center) or customer monitoring systems * Completed bachelor’s degree in computer science, telecommunications, or related fields Main Responsibilities * Coordinate field installers * Assign work routes by zone * Provide zone maps for support * Optimize field time * Resolve fiber optic network issues with involved departments * Generate activity reports We Offer: * Base salary: $11,000 * Statutory benefits * Monthly performance-based bonuses * Life insurance