Front Desk Agent / Night Auditor

Description

Position Summary: We are seeking a versatile Front Desk Agent to provide guest service, operational control, and administrative support, including night audit responsibilities. Key Responsibilities: 1. Guest service and registration (check-in / check-out) 2. Hotel system management and night audit 3. Report preparation and telephone service Job Description: We are seeking a Front Desk Agent available to work rotating shifts, including the night shift as a Night Auditor. The selected candidate will be responsible for guest service, operational control, and front desk support during daytime shifts. Responsibilities: – Guest service and registration (check-in / check-out) – Hotel system management – Night audit and daily operations closing – Report preparation and revenue control – Telephone service and follow-up on requests – Administrative support at the front desk Schedule: Rotating shifts with one rolling day off. Includes coverage of the night shift (10:00 pm to 6:00 am) and daytime shifts. Salary and Benefits: – Base salary: $11,000 monthly – Monthly bonuses: * Punctuality: $800 * Attendance: $800 * Night shift bonus: $600 – Statutory benefits (IMSS, vacation, year-end bonus) – Uniforms Requirements: – Flexible availability – Experience in front desk or customer service (preferred) – Basic computer skills – Responsible, organized, and service-oriented Employment Type: Full-time, Indefinite-term contract Salary: $11,000.00 – $13,200.00 per month Benefits: * Free parking * Flexible schedules * Option for indefinite-term contract * Cafeteria service * Free uniforms Work Location: On-site employment