COMPUTING MANAGER (POSITION)

Description

Job Summary: This role ensures optimal operation of the technological infrastructure, provides technical support to stores and offices, and manages technological assets. Key Highlights: 1. Ensure optimal operation of technological infrastructure 2. Provide technical support to stores and offices 3. Manage computing equipment and licenses Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With a distinguished track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce exceeding 20,000 employees. We are the leading national pharmacy chain. Join our team! **Job Mission** The mission of this role is to ensure optimal operation of the technological infrastructure across operations, providing technical support to stores and office locations in accordance with established policies, supervisory guidelines, and protocols. **Job Description** Key Responsibilities \- Develop and execute preventive maintenance plans for technological infrastructure and perform corrective maintenance as required. \- Install, configure, and update software and/or technological applications necessary for store and office operations. \- Maintain inventory control of computing equipment, licenses, and technology services. \- Manage requests for new equipment and handle warranties, repairs, insurance claims, replacements, and disposal of assets. \- Supervise and advise users on the proper use of applications and technological tools. \- Promptly address all incidents related to the information technology area. Requirements \- Bachelor's degree or engineering degree in Information Technology, Computer Systems, Telecommunications, or related field. \- 2+ years of experience in technical support and help desk operations. \- Experience with networks and technological tools. **Employment Type** Permanent Staff **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify the adoption of measures supporting equal opportunity and the elimination of all forms of discrimination in any of our recruitment processes and workplaces. We will never request any type of payment as part of the recruitment process; please exercise caution and avoid falling victim to fraud.