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Sur Manuel Gómez Morín 3636, Artesanos, 45598 San Pedro Tlaquepaque, Jal., Mexico","infoId":"6484383564480212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"International Operations Agent II","content":"Sobre AIT:\n\nAIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago\\-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high\\-tech, industrial, life sciences and marine. Backed by scalable, user\\-friendly technology, AIT’s flexible business model customizes door\\-to\\-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full\\-service options also include customs clearance, warehouse management and white glove services. *AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630\\-766\\-8300 ext 5218\\.*\nAIT Ofrece:\n\nIn addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD\\&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.\nIntroducción: Join us at AIT, where we believe every day presents an opportunity to make a global impact!\n \n\n \n\nWe’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.\n \n\n \n\nThrough the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Resumen: The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests. Responsabilidades:\n* Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied.\n* Prepare profitable quotations accurately.\n* Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.\n* Coordinate the day to day import and/or export of products, including reviewing orders and documents.\n* Track and communicate all delays, damages, problems and work to resolve customer issues.\n* Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing.\n* Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.\n* Coordinate recovery/delivery schedules with various cartage agents and international partners.\n* Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.\n* Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.\n* Ensure all shipments are properly billed within company guidelines and timelines.\n* Performs other duties as assigned\n* Complies with all policies and standards\n\n\nCalificaciones: **Education** \n\n* High School Degree or equivalent (Required) and\n* High School Diploma or GED (Preferred)\n\n \n\n**Experience** \n\n* 3\\+ years Experience in export/import operations (Required) and\n* 5\\+ years Experience as freight Forwarder for International Operations including: Basic IATA/NVOCC, FAA, TSA, Export Regulations, AES and General CBP knowledge (Required)\n\n \n\n**Knowledge, Skills, and Abilities** \n\n* Intermediate knowledge of ITAR, DG or TSA work experience/regulations. Medium\n* General Computer Skills Medium\n\n \n\n**Licenses and Certifications** \n\n* CCS\\-Certified Coding Specialist \\- Certified Cargowise Specialist (CCS) (Required)\n* Dangerous Goods Certification (Preferred)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766592465000","seoName":"international-operations-agent-ii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tonala/cate-import-export-customs/international-operations-agent-ii-6484383564480212/","localIds":"13","cateId":null,"tid":null,"logParams":{"tid":"53f19e1a-60e7-4024-90ba-b82d38cc91bf","sid":"96dad6ce-bbec-4a0d-a4d9-68f0c6fc095a"},"attrParams":{"summary":null,"highLight":["Coordinate international import/export shipments","Prepare accurate shipment quotations","Manage tracking and resolve delays"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"San Pedro Tlaquepaque,Jalisco","unit":null}]},"addDate":1766592465969,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1282,1451","location":"C. 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A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico","infoId":"6484343148940912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Operations Agent","content":"**Join our global team as a Senior Operations Agent!**\n\nAre you passionate about international trade and seeking a professional environment where your English proficiency and logistics expertise are essential? We are expanding our team in Zapopan and looking for specialists in international operations.\n\nWhat will you do with us?\n\nYou will be the central hub of operations, managing end-to-end logistics for our clients:\n\n* Comprehensive shipment coordination (Ocean, Air, and Land).\n* Direct management with shipping lines and airlines (Booking & HBL).\n* Audit of critical documentation (Invoices, Packing Lists, Bills of Lading, and Customs Entry Forms).\n* Financial control of operations (Costs, revenues, and invoicing).\n* Resolution of guarantees and personalized service for key accounts.\n\n**Ideal Profile:**\n\n* **Education:** Completed Bachelor’s degree in International Trade, Business Administration, or related field.\n* **Language:** Advanced conversational English (mandatory for communication with foreign agents).\n* **Experience:** Minimum 2 years coordinating operations in Freight Forwarding or international logistics.\n* **Tools:** Proficiency in Excel and logistics management systems.\n\n**Why choose us?**\n\n* **Compensation:** Competitive salary commensurate with your experience.\n* **Well-being:** Major Medical Expense Insurance and Life Insurance (upon obtaining permanent employment contract).\n* **Financial support:** MXN $2,000 monthly Food Vouchers + Savings Fund.\n* **Growth:** Benefits exceeding statutory requirements and a career development plan within a global company.\n* **Premium location:** Offices on Acueducto Avenue (Andares Zone), in the city’s premier business district.\n* **Work-life balance:** Monday to Friday schedule (9:00 AM – 6:00 PM).\n\nEmployment type: Full-time\n\nSalary: $1.00 per month\n\nBenefits:\n\n* Medical expense insurance\n* Life insurance\n* Food vouchers\n\nWorkplace: On-site","price":"MXN 1/hour","unit":"per hour","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766589308000","seoName":"senior-operations-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tonala/cate-import-export-customs/senior-operations-agent-6484343148940912/","localIds":"80","cateId":null,"tid":null,"logParams":{"tid":"a522ced1-dcd3-457b-9af8-bbf38b6bf645","sid":"96dad6ce-bbec-4a0d-a4d9-68f0c6fc095a"},"attrParams":{"summary":null,"highLight":["Coordinate international freight operations","Advanced English skills required","Competitive salary and benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Zapopan,Jalisco","unit":null}]},"addDate":1766589308510,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Turín 3081, Providencia 4a. Secc, 44639 Guadalajara, Jal., Mexico","infoId":"6484338970547312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Multi-Standard Auditor-Instructor (Food Safety)","content":"**Requirements**\n\n* Minimum Education: University graduate\n\n**REQUIREMENTS**\n\n· Bachelor’s degree in FOOD ENGINEERING or BIOCHEMISTRY (ONLY)\n\n· More than 3 years of verifiable experience in the food industry.\n\n· English proficiency: 70%\n\n· Business acumen, teamwork, change management, communication, results orientation, leadership, continuous learning.\n\n**Position Objective:**\n\nTo plan, conduct, and document certification audits under the PrimusGFS, ISO 22000, FSSC 22000, HACCP, and GLOBALG.A.P. schemes, verifying customer process compliance with the regulatory, technical, and food safety requirements established by each standard, in accordance with the certification body’s principles of impartiality, competence, and confidentiality.\n\n**Position Responsibilities:**\n\n* Review prior client information: scope, products, sites, audit history, and certification status.\n* Develop the audit plan, schedule, and checklist aligned with the scheme and scope.\n* Ensure use of current scheme documents and protocols (checklists, criteria, policies).\n* Coordinate logistics and timing with the client and audit coordination team.\n* Conduct on-site audits at packing houses or facilities per PrimusGFS, HACCP, ISO 22000, FSSC, BRCGS, and GLOBALG.A.P. requirements.\n* Interview responsible personnel, review records, and observe operational practices.\n* Identify and document objective evidence, nonconformities, observations, and strengths.\n* Maintain professional, ethical, and impartial conduct throughout the entire process.\n* Prepare a complete and accurate audit report in the official scheme format.\n* Record findings and results in official platforms (Azzule, GLOBALG.A.P. Database, or the certification body’s internal platform).\n* Submit the report within established deadlines for technical review and certification.\n* Keep technical competence and scheme knowledge up to date.\n* Comply with qualification, approval, and surveillance requirements defined by the certification body and scheme owners.\n* Participate in training, verification activities, and performance evaluations as outlined in the competence program.\n* Declare any potential conflict of interest prior to each assignment.\n* Treat all information obtained during the audit as confidential.\n* Act with impartiality, objectivity, and professionalism in all assigned audits.\n\n**Knowledge Requirements:**\n\n\\- PrimusGFS, HACCP, PCQI, PSA, BRCGS, FSSC 22000, and GLOBALG.A.P. standards (latest versions). \n\\- Good Agricultural Practices (GAP) and Good Manufacturing Practices (GMP). \n\\- HACCP, traceability, pest control, hygiene, and food defense. \n\\- National and international food safety legislation (FSMA, SENASICA, FDA).\n\nEmployment Type: Full-time, Probationary period \nContract Duration: 3 months\n\nSalary: $15,278.26 – $22,865.01 per month\n\nBenefits:\n\n* Salary increases\n* Option for permanent contract\n* Company-provided mobile phone\n* Free uniforms\n\nWork Location: On-site employment","price":"MXN 15,278-22,865/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766588982000","seoName":"auditor-instructor-multi-standard-safety","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tonala/cate-import-export-customs/auditor-instructor-multi-standard-safety-6484338970547312/","localIds":"44","cateId":null,"tid":null,"logParams":{"tid":"fa1742dc-27a8-4c9e-b885-32cb60674539","sid":"96dad6ce-bbec-4a0d-a4d9-68f0c6fc095a"},"attrParams":{"summary":null,"highLight":["Certification audits under global standards","Relevant food industry experience required","Option for permanent contract"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guadalajara,Jalisco","unit":null}]},"addDate":1766588982073,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Salvador Orozco Loreto 5, 45623 San Pedro Tlaquepaque, Jal., Mexico","infoId":"6484290734822612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Import/Export Analyst","content":"100% Mexican company founded in 1990, dedicated to manufacturing ink for the graphic arts industry.\n\n**Position: Import/Export Analyst**\n\n**Position Objectives:**\n\n**Manage, coordinate, and optimize the company’s international trade processes**, ensuring compliance with customs, tax, and logistics regulations, thereby guaranteeing efficient goods flow, minimizing costs and risks, and supporting the organization’s competitiveness in global markets.\n\n**Position Requirements:**\n\n**Education:** Bachelor’s degree in International Trade, International Business, Business Administration, or related field.\n\n* Preferred: Basic knowledge of import/export customs procedures.\n* Proficiency in Microsoft Office suite.\n* Familiarity with Mexican Official Standards (NOMs) and basic customs laws.\n* Knowledge of Incoterms and Pedimento Analysis (Annex 22).\n\n**Experience:** Minimum of 1 year as an Import Analyst.\n\n**Languages:** Spanish / Basic English preferred.\n\n**Key Responsibilities:**\n\n* Preparation of monthly reports on imports and exports.\n* Execution of import and export operations.\n\n1. Execute import logistics (raw materials, equipment, samples).\n\n2. Coordinate with Customs Brokers and Logistics Providers.\n\n3. Notify and coordinate with internal company departments.\n\n4. Conduct physical inspection of export goods.\n\n5. Prepare packing lists and Letters of Instruction.\n\n* Control and archiving of files applicable to each process and records required for each operation (COVES, HC, MV, etc.).\n* Manage documents and data within the quality management system.\n* Ensure timely updates of supplier-related reports and information.\n\n**Salary: $12,000.00 – $14,000.00 per month**\n\nBenefits:\n\n* Savings Fund: 13%.\n* Grocery Vouchers.\n* 18 Days’ Year-End Bonus.\n* Free Family Medical Services (Physician, Psychologist).\n* Continuous Training.\n* Punctuality Bonuses.\n* Uniforms.\n* Subsidized Cafeteria.\n\nWork Schedule:\n\n* Monday–Friday: 8:30 a.m. – 5:30 p.m.; Saturday: 9:00 a.m. – 12:00 p.m.\n\nPosition Type: Full-time, Indefinite-term Contract\n\nSalary: $12,000.00 – $14,000.00 per month\n\nBenefits:\n\n* Savings Fund\n* Company Parking\n* Option for Indefinite-term Contract\n* Cafeteria Service\n* Company Phone\n* Free Uniforms\n* Grocery Vouchers\n\nWork Location: On-site Employment","price":"MXN 12,000-14,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766585213000","seoName":"import-export-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tonala/cate-import-export-customs/import-export-analyst-6484290734822612/","localIds":"13","cateId":null,"tid":null,"logParams":{"tid":"18af9be1-2837-4526-8727-5e80cf7662fd","sid":"96dad6ce-bbec-4a0d-a4d9-68f0c6fc095a"},"attrParams":{"summary":null,"highLight":["International Trade Management","Logistics and Customs Coordination","Monthly Reporting Management"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"San Pedro Tlaquepaque,Jalisco","unit":null}]},"addDate":1766585213658,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Av. Sendero De Los Robles 4595, 45134 Zapopan, Jal., Mexico","infoId":"6484217695782512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Import Manager","content":"**OPERATIONS MANAGER (IMPORT)**\n\nDescription\n\nPosition Objective: Coordinate and manage import operations and coordinate with logistics for domestic delivery, ensuring efficiency and compliance throughout the process—from procurement to final delivery to the customer.\n\nResponsibilities\n\n* **Experience in FOOD IMPORTS.**\n* **Business management and follow-up with CUSTOMS AGENCIES, SADER, COFEPRIS,**\n* Warehouse Management\n* Operations Coordination\n* Supply Chain Management\n* Procurement Management\n* Planning\n* Quality Control and Compliance\n* Follow-up with Sales Department for customer order closure.\n\nRequirements\n\nBachelor’s Degree in International Trade, Business Administration, International Business, Logistics, or related field.\n\nExperience: Minimum 3 years’ experience in imports, supply chain, logistics, and compliance with sanitary regulations—mandatory.\n\nSkills:\n\n* Leadership and team management.\n* Strategic and analytical thinking.\n* Negotiation and communication skills.\n* Results-oriented mindset.\n* Ability to negotiate and meet operational requirements.\n\nKnowledge:\n\n· Sanitary and quality regulations (HACCP, GMP).\n\n· Principles of logistics and supply chain.\n\n· Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).\n\n· Customs and transportation regulations.\n\n· Incoterms\n\n· Office software (Excel, Word).\n\n· Data analysis tools and continuous improvement methodologies.\n\n· Dairy products and their applications.\n\n· Technical or advanced English\n\nWorking hours: Monday to Friday\n\nSubsidized cafeteria.\n\nStatutory benefits.\n\nYou may also apply via WhatsApp at 3313237884\n\nJob Type: Full-time\n\nSalary: Starting from $30,000.00 MXN per month\n\nBenefits:\n\n* Cafeteria service\n* Company-provided mobile phone\n* Complimentary uniforms\n\nApplication Question(s):\n\n* Experience with COFEPRIS\n* Experience with SADER\n\nExperience:\n\n* Imports: 3 years (Mandatory)\n\nWork Location: On-site","price":"MXN 30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766579507000","seoName":"import-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tonala/cate-import-export-customs/import-manager-6484217695782512/","localIds":"80","cateId":null,"tid":null,"logParams":{"tid":"df2f352f-1712-4027-af3b-beeb2a8cbbbb","sid":"96dad6ce-bbec-4a0d-a4d9-68f0c6fc095a"},"attrParams":{"summary":null,"highLight":["Food Import Management","Coordination with Customs Agencies and Logistics","Experience in Sanitary 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proficiency in **English**, who understands the **culture, tone, and dynamics of the U.S. market**, to develop relevant, effective, and well-executed campaigns.\n\nIf you can translate ideas into strategies that resonate with Anglophone audiences and enjoy working in a dynamic environment, this position is for you.\n\n**Responsibilities**\n\n* Design and execute **content strategies and marketing campaigns** for brands targeting the North American market.\n* Conceptualize and develop **advertising campaigns** aligned with objectives of visibility, engagement, and conversion.\n* Collaborate with internal teams to ensure consistency among message, strategy, and business goals.\n* Analyze market, audience, and trends to **optimize campaigns** and propose continuous improvements.\n* Adapt messaging considering the **cultural context, language, and expectations of the U.S. consumer**.\n\n**Requirements**\n\n* **Advanced English (spoken and written)** – mandatory.\n* Prior experience working 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customs agency.\n* Availability of time and occasional willingness to travel.\n* Knowledge of and ability to review documents related to customs clearance and international logistics.\n* Basic knowledge of NOM certificates and UVA’s.\n\n**Key Responsibilities:**\n\n* Quoting for cargo pickups in the country of origin, maritime, land, or air freight.\n* Quoting for customs clearance services.\n* Coordinating cargo pickup from the country of origin to the destination country.\n* Requesting necessary documents from clients to prepare customs clearance.\n* Preparing customs clearance letters (we provide training).\n* Opening, preparing, and compiling files for each shipment.\n* Scheduling and coordinating pre-clearance appointments, inspections, handling operations, and customs clearance with support from the customs agency.\n* Other duties fully related to logistics or customs clearance.\n\n**Offer:**\n\n* Monthly base salary: 15,000–20,000 MXN (tax-free)\n* Statutory benefits\n* Training\n* Working hours:\n* Monday to Friday, 9:00 AM – 6:00 PM\n* Saturday: remote work\n\nInterested candidates may apply via this channel or send their CV to\n\nana(dot)guzman(at)sanchezvalencia(dot)com\n\nJob Type: Full-time\n\nSalary: $15,000.00 – $17,000.00 per month\n\nBenefits:\n\n* Option for indefinite-term contract\n\nEducation:\n\n* Completed Bachelor’s degree (preferred)\n\nExperience:\n\n* Customs agency or related field: 1 year (mandatory)\n\nWork Location: On-site","price":"MXN 15,000-17,000/year","unit":"per 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The Documentation Specialist will respond to customer inquiries, verify and distribute invoices, prepare and distribute documents, record and trace all pertinent documents for upcoming shipments.\n\n**Scope of Responsibility:**\n\n* Export Documentation including ocean bills of lading, invoice, etc.,\n* Invoice preparation\n* Ensure the on\\-time delivery of customer’s documents\n* Process approval of bills of lading\n* Customer follow\\-up\n* Provide data for client services as needed\n* Work with credit on release of documents to a customer or bank\n\n**Essential Skills:**\n\n* Natural ability to work in a fast\\-paced environment, learn quickly, prioritize, and multi\\-task.\n* Effective organization, time management, and attention to detail\n* High energy, enthusiasm, and a strong sense of urgency.\n\n**Education \\& Experience:**\n\n* Bachelor’s Degree required. 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Known for our vision and innovative spirit. We have a strong Research and Development Department.\n\nElectronic Accounting Assistant\n\n* Analysis and assignment of fiscal folios for generating electronic accounting records.\n* Generation and submission of electronic accounting records.\n* Analysis and recording of weekly payroll, severance payments, bonuses, and extraordinary benefits.\n* Analysis, control, and recording of foreign trade operations (imports and exports).\n* Support in reviewing state and federal taxes (filing of tax returns).\n* Support in both external and internal audits.\n* Support in responding to information requests related to VAT refunds.\n* Support in tracking supplier invoice cancellations.\n* Querying and submitting the status of the group companies’ tax mailboxes.\n* Querying and submitting the status of SAT and IMSS compliance opinions.\n* Tracking the process for unrecorded invoices.\n* Requesting and tracking the issuance of payment complements.\n* Identifying and monitoring compliance with 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logistics companies. 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bonus of $5,000** \n\n**Benefits:** Statutory \\+ Christmas bonus \n\n**Position type:** Full-time\n\n**Job Description**\n--------------------------\n\n \n\nA company specialized in international trade and logistics is seeking a **Customer Service Executive (Customer Care)** to handle post-sale follow-up, ensure customer satisfaction, and strengthen commercial relationships with each assigned account.\n\n \n\nYour mission will be to **ensure the customer has a positive experience after the sale**, resolve issues, and identify new business opportunities.\n\n**Main Responsibilities**\n---------------------------------\n\n* Monitor customer satisfaction after each transaction.\n* Effectively resolve post-sale inquiries or issues.\n* Coordinate with traffic, customs, and sales departments to close cases.\n* Implement satisfaction surveys, loyalty programs, and follow-up procedures.\n* Identify opportunities for repurchase, resale, or referrals.\n* Track key KPIs: **NPS, repurchase rate, and resolution time**.\n* Prepare customer service reports and feedback summaries.\n\n**Requirements**\n--------------\n\n* **Age:** 22 to 35 years old\n* **Education:** Bachelor's degree in International Trade, International Business, or Administration (current student or intern).\n* **Experience:** 1 year in customer service, post-sale support, or commercial follow-up.\n* **Computer skills:** Proficiency in Microsoft Office (70%).\n* **Skills:** Communication, organization, ability to work under pressure, conflict management, proactivity, sociability, and adherence to rules.\n\n**We Offer**\n-------------\n\n* Base salary of **$12,000 to $15,000 net**\n* **Monthly bonus of $5,000**\n* Statutory benefits\n* Christmas bonus\n* Days off on Saturdays and Sundays\n* Professional environment and growth opportunities\n\n **Desired education level:** \n\nHigher education \\- currently enrolled\n\n\n**Desired experience level:** \n\nIntermediate level\n\n\n**Departmental function:** 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