




Position Summary: Talent Development Instructor to lead training, manual and process design, and strategic alignment with business objectives, applying teaching techniques. Key Highlights: 1. Leadership in training and development with a strategic focus. 2. Team management and results-oriented talent development. 3. Design of manuals and processes applying teaching techniques. Talent Development Instructor **Education** * Bachelor’s degree in Psychology or Business Administration **Knowledge** * Knowledge statistics management * Strategic alignment with business objectives * Training and development * Knowledge and service technique transfer * Manual and process design * Objective-based teamwork * Teaching techniques * Techniques and strategies to enhance satisfaction * Forbes, AAA, Michelin, MHA, LHW standards **Skills** * Leadership * Team management * Teamwork * Results orientation * Customer service * Adherence to procedures and standards * Assertive communication * Active listening * Decision making * Communication skills * Proactive * Emotional intelligence * Organization **Languages** * English Level 2\-Basic **Licenses and Certifications** * Forbes Certification * AAA Certification **Software or Tools** * Basic Office 365 suite **Work Experience (Years/Months)** 2\-3 years of cumulative experience 1\-2 years in this position**Work Experience by Area** Training / Development / Organizational Development / Quality


