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A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. \\#WelcomeToCognizant!\n\n\nAs a Senior Service Desk Team Leader, you will oversee multiple service desk teams, ensuring high\\-quality support delivery across various channels (phone, chat, email). 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We have a talented team and a work environment where you can develop your leadership and skills.\n\n**Location**: Avenida López Mateos Norte #1042, Providencia\n\n**Position Type**: Part-time | On-site\n\n**Main Responsibilities**:\n\n* Telephone customer service\n* Quotation of services\n* Appointment scheduling and confirmation\n* Medical appointment calendar follow-up\n\n**Requirements**:\n\n* Minimum 2 years of customer service experience (preferably in Call Centers)\n* Excellent verbal and written communication skills\n* Basic proficiency in Microsoft Office suite\n* Service-oriented attitude and proactivity\n\n**We Offer**:\n\n* Monthly gross base salary: **$8,534.00 MXN**\n* Monthly ***UNLIMITED*** commissions: **$5,000–$10,000 MXN (average)**\n* Grocery vouchers: **$1,700 MXN monthly**\n* **5% savings fund contribution**\n* Statutory benefits\n* Monthly group productivity bonus: **$500–$700 MXN**\n* **Quarterly awards for the top 3 performers**\n* **5% punctuality bonus**\n\n**Schedule**:\n\n* Monday to Friday, 1:00 PM to 9:00 PM; Saturday, 7:00 AM to 3:00 PM\n\nInterested candidates must apply via this channel by submitting their CV **with PHOTO**. If you are interested, please send us your CV along with a personal statement outlining your personal goals for the next 5, 10, and 15 years, as well as your 3–5 most important personal values.\n\nPosition Type: Part-time\n\nSalary: $8,534.00 MXN per month\n\nBenefits:\n\n* Grocery vouchers\n\nEducation:\n\n* Completed high school diploma (preferred)\n\nExperience:\n\n* Sales experience: 1 year (preferred)\n* Customer service experience: 1 year (preferred)\n\nWorkplace: On-site employment","price":"$MXN 8,534/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765381888000","seoName":"call-center-appointments-1300-to-2100-hours","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tonala/cate-customer-service-call-center/call-center-appointments-1300-to-2100-hours-6468888174361812/","localIds":"44","cateId":null,"tid":null,"logParams":{"tid":"b7b9afb2-5dc4-4a79-af52-cccaa904fa5c","sid":"2255a07b-7d0e-45c3-9b71-c4b5b1e6e7e0"},"attrParams":{"summary":null,"highLight":["Call Center role with flexible hours","Excellent communication skills required","Competitive salary and bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guadalajara,Jalisco","unit":null}]},"addDate":1765381888621,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1384","location":"Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico","infoId":"6468888120256112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Amazon Connect Consultant","content":"We are excited to be launching in Mexico and will have enhanced job postings with English and Spanish in later this year.\n\n \n\n\n\n**Amazon Connect Consultant**\n\n \n\n\n\n**Who You’ll Work With**\n\n\nAs a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. 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One conversation at a time.**\n\n \n\n\nAt Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.\n\n\n\nOur culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.\n\n\n\nIf you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.\n\n\n**Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.**\n\n **Nextiva** is an innovative US IT company providing cloud\\-based communication services that are currently used by thousands of businesses. We strive to be the best of the best across multiple technology channels – UCaaS and SaaS.\n\n\n\nWe are a global team of about 1,000 members and are the fastest\\-growing privately held cloud communications provider in the US. We are looking for amazing people, like you, to join our team in Guadalajara.\n\n\n\nCurrently, we are hiring **Customer Care** **Billing Specialist**, who will be working with internal and external customers to perform various billing and other AR\\-related functions to support the Nextiva's billing operations processes.\n\n\n* Over 90% of the communication in this role will be in English (verbal \\& written). Please send us your resume in English when applying\n* This person will be an employee of Nextiva, supporting Nextiva customers\n* This position will be 100% on\\-site at our Nextiva Guadalajara office. Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram: @nextiva\\_mexico\n* Be sure to check out our rewards \\& benefits listed below\n\n\n**Main Responsibilities:**\n\n\n* Review invoices and create credit memos to customer accounts\n* Assist customers with billing questions and resolve billing issues\n* Issue credits for service/product removals and cancellation\n* Research and respond to customer credit card disputes\n* Maintain detailed logs of customer interactions\n* Answer inbound phone calls and instant messages\n* Support Nextiva's ticketing system\n* Provide back\\-up customer support for other positions as needed\n* Create, review and apply incoming payments\n* Process credit applications and set customers up on invoicing\n* Work with internal customers in other departments as needed\n* Research discrepancies and help to settle disputes\n* Order service disconnection (disable) of accounts as necessary\n* Update customer account information to include change of address, payment information or contact information\n* Send customer copies of invoices upon request\n* Participate in Billing System configuration as needed\n* Perform other billing tasks as assigned\n\n\n**Position Requirements:**\n\n\n* Experience in customer service roles and call center environment\n* Advanced English (both written and oral)\n* Exceptional Excel Skills and general computer literacy\n* Basic accounting and bookkeeping background\n* Excellent multi\\-tasking and communication skills\n* Bachelor's degree\n* Ability to work both independently and in a team setting with minimal supervision\n* Flexibility and willingness to align with the working hours of a team based in the United States, specifically in the state of Arizona, as needed\n\n\n**Will be a great plus:**\n\n\n* Prior experience in Billing or in a customer\\-facing role\n\n\n**Nextiva DNA** (Core Competencies)\n\n\n\nNextiva's most successful team members share common traits and behaviors:\n\n\n* **Drives Results:** Action\\-oriented with a passion for solving problems. They bring clarity and **simplicity** to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.\n* **Critical Thinker:** Understands the \"why\" and identifies key drivers, learning from the past. They are fact\\-based and data\\-driven, **forward\\-thinking**, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.\n* **Right Attitude**: They are team\\-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, **caring** for customers and teams.\n\n\n**Total Rewards**\n\n\n\nOur Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.\n\n\n\nOur compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.\n\n\n* **Health** \\- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage\n* **Insurance** \\-Life Insurance (24 times your monthly salary)\n* **Work\\-Life Balance** **️**\\- Newly hired full\\-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time\n* **Financial Security**\\-Enjoy a 30\\-day Christmas bonus, 50% vacation premium, company\\-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1\\.3x annual UMA)\n* **Wellness** **‍**\\-Employee Assistance Program and comprehensive wellness initiatives\n* **Growth** \\-Access to ongoing learning and development opportunities and career advancement\n\n\nAt Nextiva, we're committed to supporting our employees' health, well\\-being, and professional growth. 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Customer Service - Call Center in Tonala
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Commercial Transport Service Advisor64962747788545120
Indeed
Commercial Transport Service Advisor
Job Description: **Education and Experience** * Technical or university degree in **Logistics, Administration, Commerce, Marketing**, or related fields. * Minimum of **1 to 3 years** of experience in service sales (ideally transportation, logistics, or corporate fleet). * Basic knowledge of **routes, tariffs, vehicle types, and transportation regulations.** **Competencies and Skills** * Customer- and results-oriented. * **Effective negotiation** and communication skills. * **Knowledge of the transportation market** (land-based). * **Time management** and task prioritization. * Ability to work with goals. * Proficiency in digital tools (Excel, email, management platforms). * Empathy and customer service orientation. **Main Responsibilities** * Prospect and acquire new clients. * Prepare quotations and commercial proposals. * Negotiate transportation tariffs, terms, and contracts. * Monitor delivered services and resolve incidents. * Keep the customer database up to date. * Analyze the market and competition to identify opportunities. * Coordinate with the operations team regarding vehicle availability and route compliance. * Meet established sales metrics (volume, profitability, customer retention). Job Type: Indefinite-term position Salary: Starting at $1.00 per month Benefits: * Option for an indefinite-term contract * Free uniforms Work Location: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 1/hour
Quality Auditor – Bodywork and Painting64962747680769121
Indeed
Quality Auditor – Bodywork and Painting
**Quality Auditor – Bodywork and Painting\- Mazda Collision Center** **Location:** Av. Adolfo López Mateos Sur 4115, 45645 Los Gavilanes, Jal. **Schedule:** Monday to Friday 09:00 to 19:00; Saturdays 09:00 to 14:00 **Department:** Quality / Collision Center At **Mazda Collision Center**, we are seeking a **Quality Auditor** specialized in **Bodywork and Painting**, responsible for ensuring that all work performed meets the brand’s quality standards, internal processes, and customer expectations. **Key Responsibilities:** * Inspect bodywork and painting work in progress and completed. * Verify alignment, finishes, color, gloss, and assembly of parts. * Validate compliance with procedures and quality standards. * Identify, document, and report rework or deviations. * Release vehicles upon validation. * Prepare quality reports and performance indicators. * Support continuous improvement of collision center processes. * Coordinate with shop supervisors, technicians, and advisors for corrections. **Requirements:** * Minimum education: Technical degree or bachelor’s degree related to the automotive field. * Minimum 2 years’ experience in bodywork and painting or quality control. * Knowledge of repair, painting, finishing, and damage assessment processes. * Attention to detail and focus on quality. * Basic computer and reporting skills. * Analytical ability, communication skills, and follow-up capability. **We Offer:** * Statutory benefits (IMSS, INFONAVIT, AFORE) * Savings fund * Preferential rate for Major Medical Expense Insurance * Exclusive discounts on medical insurance with Platinum membership * Agreements and benefits for employees * Job stability and growth opportunities * Excellent work environment If you have experience in **quality control for bodywork and painting** and wish to join a professional team, **apply now and become part of our team**. Employment type: Full-time Salary: Up to $15,618\.50 per month Workplace: On-site
C. Terranostra 300, Fraccionamiento Bellaterra, Col. Bosques de Santa Anitañ, 45645 Tlajomulco de Zúñiga, Jal., Mexico
$MXN 15,618/year
Customer Service (Dealer)64962747383297122
Indeed
Customer Service (Dealer)
**IMPORTANT CASINO ZAPOPAN SUR** **Card Dealer (No Experience) \-IMMEDIATE HIRING\-** **Paid training: $9,1400 for the first month.** **We train you during the first month at our academy.** We are looking for: someone who enjoys customer service, challenges, and above all seeks an exceptional experience—become an expert in card games. Only mandatory requirement: **Availability to rotate shifts** **We offer**: **\***Paid training **$9,1400 for the first month of academy.** \*Salary adjusted to **$11,016** **at the end of the first month** of training, plus: * Weekly incentives * Night-shift employee transportation * Grocery vouchers * Cafeteria * Scholarships * Discounts at various stores * Statutory benefits from the first day of training Are you interested in joining our team? Apply through this channel or via WhatsApp at **5512799842 with Attorney Zuly Nava** for more information. Job type: Full-time Salary: $9,000\.00 \- $11,000\.00 per month Work location: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 9,000-11,000/month
Customer Service Assistant64962747367426123
Indeed
Customer Service Assistant
Customer Service Assistant on the floor at a major casino south of Zapopan! Immediate hiring! We are looking for someone who enjoys customer service and attention—we will train you. *Shift rotation availability is mandatory.* We offer: *Training and a base salary of $8,500 monthly, plus weekly incentives. * Statutory benefits and IMSS insurance * Night-shift employee transportation * Grocery vouchers * Cafeteria * Student scholarships * Discounts at various stores Are you interested in joining our team? Apply through this channel or via WhatsApp at 5512799842 with Lic. Zuly Nava for more information. Job type: Full-time, Trainee Salary: $8,500.00 - $9,500.00 per month Benefits: * Transportation assistance or service * Life insurance * Cafeteria service * Free uniforms * Grocery vouchers Workplace: On-site employment
C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico
$MXN 8,500/month
Sales Advisor64962251140994124
Indeed
Sales Advisor
We are looking for a Sales Advisor to join our team at Flosol. We seek a dynamic professional with a proactive attitude to advise and offer sales solutions that meet our customers’ needs. As a Sales Advisor at Flosol, you will be the link between our products and customers, providing personalized advice and ensuring a satisfying purchasing experience. Your ability to understand customer needs and propose suitable solutions will be key to the success of our sales team. Minimum requirements for this position include education in sales or a related field, prior experience in customer advisory roles, and a service-oriented attitude. We seek someone with effective communication skills, the ability to work collaboratively in a team, and a goal-driven mindset. At Flosol, we value professional development and will offer you opportunities to grow within the company. Additionally, you will work in a collaborative and dynamic environment where your contribution will be valued and recognized. If you are passionate about sales and seek an environment where you can develop your skills and achieve your professional goals, Flosol is the perfect place for you. Join our team and contribute to our company’s success. Bring your talent and enthusiasm to help us achieve our shared objectives. We look forward to your application!
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
Customer Service Telephone Executive64962194762497125
Indeed
Customer Service Telephone Executive
**Tres R is seeking a Customer Service Telephone Executive in Guadalajara, Jalisco** ------------------------------------------------------------------------------------ **Telephone Advisors for Customer Service—NO EXPERIENCE REQUIRED** **We Offer** Base Salary Guaranteed Bonus Punctuality and Attendance Bonus Retention Bonus (3rd and 8th month) Productivity Bonus Savings Fund Statutory Benefits Short-term Career Growth Cafeteria Service **Requirements** Must be of Legal Age No prior experience required Basic documentation Basic PC skills Work Location: Downtown Guadalajara, in front of the church and a 15-minute walk from Parque Rojo. Apply today! We will contact you immediately. **Desired Education Level:** Basic **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Online Media *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6953f0d641000043005c39c4\&source\=indeed*
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
CUSTOMER SERVICE FRESNO64871820832641126
Indeed
CUSTOMER SERVICE FRESNO
We are seeking to expand our team by hiring an advisor who will be a key member in achieving the objectives set for the assigned branch. **Requirements:** * Experience in customer service or sales * Flexible availability of working hours * Easy access to Colonia del Fresno in Guadalajara **We offer:** * Statutory benefits from day one * Uncapped salary * Weekly commissions * Grocery vouchers and savings fund * Major medical expense insurance, etc. Job type: Full-time Base Pay: $9,337.22 - $12,000.41 per month Benefits: * Savings fund * Flexible schedules * Gym membership * Grocery vouchers Work location: On-site employment
Naranjo 1382, Del Fresno, 44900 Guadalajara, Jal., Mexico
$MXN 9,337-12,000/year
Bilingual Advisor Without Experience 1500064871820898562127
Indeed
Bilingual Advisor Without Experience 15000
**Tres R is seeking a Bilingual Advisor Without Experience 15000 in Guadalajara, Jalisco** ------------------------------------------------------------------------------ **Customer Service Without Experience | Guadalajara, Jalisco** **Job Description** We are looking for talent interested in customer service to provide assistance and guidance to foreign users. This is an excellent opportunity for individuals seeking their first job, eager to learn and develop professionally. **Responsibilities** * Assisting and guiding foreign users. * Resolving and routing requests. * Clear, courteous, and professional communication in every interaction. **Requirements** * No experience required (ideal for first job). * Conversational English. * Interest in the customer service field. * Positive attitude and willingness to learn. * Availability to work onsite in Guadalajara, Jalisco. **We Offer** * Competitive monthly salary. * Continuous training. * Statutory benefits from day one. * Inclusive work environment. * Genuine opportunities for professional growth. **Begin your customer service career.** If you are looking for your first job and wish to grow in this field, apply today and join our team. **Desired Education Level:** Basic **Desired Experience Level:** Interns **Departmental Function:** Customer Service **Industry:** Online Media *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694eaa2f3c00006b00fd7e1c&source=indeed
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 15,000/year
Sales Advisor | SKIMS ANDARES64871820848899128
Indeed
Sales Advisor | SKIMS ANDARES
**Start 2026 with SKIMS!** **As: Sales Advisor – Guadalajara (PLAZA ANDARES)** Are you passionate about fashion, sales, and delivering incredible customer experiences? **SKIMS** is seeking talent to kick off the **year 2026**. **Work location:** Guadalajara We offer: * **Monthly base salary of $10,000** * **Uncapped commissions** * **Branded uniform** * **2 rotating days off during the week** * Growth opportunities * Excellent work environment Requirements: * Sales experience (preferably in retail or fashion) * Service-oriented attitude and passion for customer interaction * Flexible availability * Teamwork and results-driven mindset **Join one of the world’s most iconic brands and start 2026 with a new professional opportunity.** **Apply by sending your CV or direct message** Job type: Full-time Salary: $10,000.25 – $18,417.97 per month Work location: On-site employment
C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico
$MXN 10,000-18,417/year
Cashier64844725771266129
Indeed
Cashier
Floor Cashier – Casino Life Guadalajara Are you passionate about customer service and seeking a stable opportunity with a leading entertainment company? Join the **Casino Life Guadalajara** team as a **Floor Cashier**! Responsibilities: * Handling cash and payment terminals * Providing direct customer service on the gaming floor * Processing payments and withdrawals * Adhering to internal procedures and security protocols Requirements: * Enjoyment of direct customer interaction * Availability to work rotating shifts * Prior experience as a cashier (desirable but not mandatory) * Proactive and responsible attitude * Minimum education: Completed secondary school We offer: * Statutory benefits * Ongoing training * Opportunities for career advancement * Complimentary uniforms * Job stability and a positive work environment * Profit-sharing bonus (PTU) up to two months’ salary * Grocery vouchers * Educational scholarships * School supply vouchers * Night transportation * Birthday day off * Wellness platform (access to webinars and specialized courses) Interested in this position? We’d love to meet you!
C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico
Negotiable Salary
Customer Service Advisor648438394320651210
Indeed
Customer Service Advisor
**Vacancy: Customer Service / Support Telephone Advisor** **\- Answer calls from existing customers for any type of inquiry, information request, service modifications, billing documents, or any other data required by the customer** **(Upon joining, comprehensive training on all topics and systems used is provided; the company covers 100% of the training cost, and you receive 100% of your salary starting from Day 1.)** * Base salary paid biweekly; you choose your bank * Statutory benefits * On-site cafeteria * Monthly incentives, including product raffles based on call quality or goal achievement * Recreational events every two weeks * Short-term career growth opportunities * Employee discounts at various merchants * Job stability * Regular, fully paid training sessions Employment Type: Part-time Salary: Starting from $9,500.00 per month Expected Hours: 39 hours per week Benefits: * Salary increases * Employee discounts * Flexible schedules * Employee referral program * Cafeteria service Work Location: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 9,500/month
Group Financial Advisor Tlajomulco648438394810891211
Indeed
Group Financial Advisor Tlajomulco
*This vacancy is from the Talenteca.com job board* ### **Vacancy at company TALENTO HUMANO THU in Tlajomulco de Zúñiga, Jalisco** **We seek individuals with a service-oriented attitude, results-driven focus, and enthusiasm for fieldwork. "A successful team is a group of many hands and one mind."** **Group Financial Advisor Tlajomulco** **Benefits**: * Base salary: **$9,172.00 monthly** * Unlimited bonuses ranging from **$10,000.00–$12,000.00 quincennially** * Weekly transportation allowance: **$800.00 monthly** * Statutory benefits * Training bonus: **$2,500.00** * Fixed portfolio bonus: **$5,000.00** **Requirements**: * Minimum education level: junior high school. * Experience in sales and field-based customer service. * Knowledge of group lending. **Responsibilities**: * Group credit placement and promotion. * Portfolio recovery and weekly visits. * Credit renewal. **Apply through this channel, and our HR department will contact you shortly!** **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Accounting / Finance **Industry:** Financial Services **Skills:** * Customer service * Negotiation and sales * Teamwork *This vacancy is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694612cd320000320076f771&source=indeed*
Av. Pedro Parra Centeno 44, 45640 Tlajomulco de Zúñiga, Jal., Mexico
$MXN 10,000-12,000/year
Service Desk Portuguese Team Leader648438264380181212
Indeed
Service Desk Portuguese Team Leader
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. \#WelcomeToCognizant! As a Senior Service Desk Team Leader, you will oversee multiple service desk teams, ensuring high\-quality support delivery across various channels (phone, chat, email). You will be responsible for optimizing workflows, mentoring team leaders, driving performance improvements, and collaborating with other departments to align support operations with business goals. Qualifications * 4–6 years of experience in Service Desk or Contact Center leadership roles. * Excellent communication in English Spanish and Portuguese IS A MUST * Strong analytical and decision\-making skills. * Advanced proficiency in service management tools (e.g., ServiceNow, Avaya, NICE). * Proven ability to lead cross\-functional teams and manage change. * Experience presenting status to clients (internal or external) * Work model: 100% on site, Cognizant Guadalajara Key Responsibilities: * Supervise and support Tech/Shift Leaders and their respective agents. * Analyze KPIs and SLA metrics to identify trends and areas for improvement. * Lead initiatives to enhance customer experience and operational efficiency. * Develop training plans and career paths for team members. * Act as escalation point for complex or high\-impact incidents. * Coordinate with Management team, local and global, to ensure seamless service delivery. Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading global companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. At Cognizant we believe than our culture make us stronger! Join us now!
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
Field Sales Advisor648428668940821213
Indeed
Field Sales Advisor
**Requirements:** * Age: 25 years or older * Education: High school diploma completed * Experience in prospecting, closing sales, and customer service **Required Skills:** * Customer attention and service * Administrative skills * Organization * Interest in sales **We Offer:** * Base salary * Attractive commission scheme * Bimonthly bonuses * Work tools * Ongoing training * Excellent work environment Job Type: Full-time Salary: $12,000.00 – $20,000.00 per month Benefits: * Option for an indefinite-term contract Experience: * Sales: 1 year (Preferred) Work Location: On-site employment
C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico
$MXN 12,000-20,000/year
Commercial Services Advisor (Advertising Spaces)648428668768011214
Indeed
Commercial Services Advisor (Advertising Spaces)
100% Mexican company, leader in out-of-home advertising, is currently seeking: COMMERCIAL ADVISOR FOR GUADALAJARA, JALISCO (Must reside in the area) Required Knowledge and Skills Bachelor’s degree (PROFESSIONAL TITLE REQUIRED) At least 2 years of experience in out-of-home advertising or media companies Client prospecting Closing sales processes Post-sale follow-up Negotiation Strong verbal communication skills, commitment, results-oriented Proficiency in Microsoft Office Responsibilities Prospect existing, potential, and new clients Draft introductory letters and inform clients about our services Design and present customized pricing proposals Monitor campaign planning status Negotiate with clients Essential Requirements: Bachelor’s degree WITH PROFESSIONAL TITLE in Communications, Marketing, Advertising, or related field Two years of experience in out-of-home advertising or media (OOH format) Solid experience in sales and closing deals (media, OOH) We Offer: $11,400 base monthly salary Benefits exceeding statutory requirements (savings fund, food vouchers, life insurance, major medical expense insurance, among others) Commission structure Bonus structure Recruitment, selection, and hiring processes are completely free of charge for all candidates. We invite you to apply directly through this channel. Job Type: Full-time Salary: $11,000.00 – $11,400.00 per month Benefits: * Major medical expense insurance * Company-provided mobile phone * Food vouchers Work Location: Hybrid remote work in Guadalajara, Jalisco.
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 11,400/month
Customer Service Representative - McD648428551585311215
Indeed
Customer Service Representative - McD
About Us Helpware is a technology\-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience \& Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best\-in\-class value\-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. Our Guadalajara, Mexico Team is growing and we're looking for experienced Customer Services Representatives to join our Helpware team. Position Overview: As a Customer Support Representative, you will be addressing a variety of customer inquiries in a personalized, friendly, and informative manner, providing an exceptional customer experience. Primary Responsibilities: * Respond in a professional manner to customer concerns via phone, chat, and email * Other tasks as necessary Qualifications: * 6\-12 mo in a retail environment * Fluency in English with professional English writing skills * Full\-time availability * Women's retail knowledge in sizing, plus sizing, fabric, etc. * Knowledge in return processing, order management, crisis\-management * Critical thinking and problem\-solving skills * Experience working with a luxury brand is a plus * Experience working with an ERP system is a plus * Experience working with Reamaze/Shopify Plus is a plus Work Environment: As the COVID\-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to providing continuous employment to people, most especially to the ones severely affected by this pandemic. Our policy is our people first, and as such it is our goal to keep our employees safe during these uncertain times.
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
Night Shift Logistics Assistant648421358708511216
Indeed
Night Shift Logistics Assistant
Energy/fuel industry company is seeking: **Night Shift Logistics Assistant** **Requirements:** * Completed bachelor’s degree. * Intermediate proficiency in Microsoft Office. * General knowledge of administration and/or shipment monitoring. * Customer service skills. * Availability to work the **night shift**, Monday through Saturday. * Schedule, verify, and confirm orders requested by each destination. * Confirm and cancel shipments via the portal. **We offer:** * Statutory and above-statutory benefits (Medical Expense Insurance and Life Insurance). * Punctuality and attendance bonus. * Opportunity for professional development. Interested candidates should send an updated CV to the email address provided: fabiola.perez@secmexico.com Job type: Full-time Salary: $17,000.00 – $17,280.00 per month Benefits: * Company parking * Medical expense insurance Work location: On-site employment
Av. Patria 1251, Uag, 45110 Zapopan, Jal., Mexico
$MXN 17,000-17,280/year
Sales and Customer Service648421359031071217
Indeed
Sales and Customer Service
**JOIN OUR TEAM AS A SALES ASSOCIATE!** Are you passionate about sales, fashion, and customer interaction? This opportunity is for you. **We offer:** **Base salary + uncapped commissions.** Average monthly net income of **$13,000–$15,000.** Statutory benefits A free day on your birthday Vacation every 6 months Transportation support (for evening sales) Real growth opportunity **Rotating shifts:** 11:00 a.m. – 8:00 p.m. | 12:00 p.m. – 9:00 p.m. Two rotating days off per week **Location:** Av. Mariano Otero 3000, Ciudad del Sol, Zapopan, Jalisco (Plaza La Perla). If you love selling, interacting with customers, and want to earn more using your talent, apply now! Job type: Full-time Salary: $13,000.00–$15,000.00 per month Work location: On-site
Av Moctezuma 334, Jardines del Sol, 45050 Zapopan, Jal., Mexico
$MXN 13,000-15,000/year
Floor Supervisor648421358540831218
Indeed
Floor Supervisor
**JOIN THE TEAM AT THE CITY’S BEST CASINO!** **WE ARE LOCATED SOUTH OF ZAPOPAN** **REQUIREMENTS** * Personnel management * Customer service * Leadership * Previous work experience as: supervisor, manager, team leader, or related role * Willingness to work all shifts **WE OFFER** **$12,000 MONTHLY + WEEKLY INCENTIVES** * Rotating shifts * Night transportation * Grocery vouchers * Cafeteria * Discounts at various stores * Statutory benefits starting from Day 1 of training * Paid birthday leave * Ongoing area-specific training * Profit-sharing equivalent to two months’ salary **Interested candidates may apply via this platform or contact recruiter Andrea on WhatsApp at 33 3060 1172** **IF YOU LACK EXPERIENCE, DON’T WORRY—ASK ABOUT OTHER OPEN POSITIONS** Employment type: Full-time Salary: Up to $12,000.00 per month Benefits: * Transportation assistance or service * Employee discount * Cafeteria service * Discounted cafeteria service * Grocery vouchers Work location: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 12,000/year
Telephone Sales Advisor647091132294431219
Indeed
Telephone Sales Advisor
**Available position: Telephone Sales Advisor for Number Portability** **\- Activities: Communicate with mobile phone customers to offer company services enabling them to switch providers; promotions or discounts are offered, all conducted via phone calls from offices** **\- Base salary: MXN 4,150 plus bi-weekly commissions** \- Statutory benefits \- Paid training \- Flexible working hours \- Commissions Only sales experience is required. Employment type: Part-time Salary: MXN $8,500.00 \- $12,000.00 per month Expected hours: 36 per week Benefits: * Salary increases * Employee discounts * Referral program * Cafeteria service Work location: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 8,500/month
Night Warehouse Worker647091130387231220
Indeed
Night Warehouse Worker
Are you interested in starting your career at a company with a long-standing track record? Join our company, Grupo Castores. What requirements must you meet? Education: Secondary school Experience in: Warehouse operations and basic computer skills Length of experience: 0 to 6 months (preferred) Schedule availability What do we offer? Weekly salary: $2,400 net per week Statutory benefits Additional benefits: Savings fund, doctor services, nutrition counseling, psychological services, ongoing training, institutional events, career advancement, and more Schedule: Monday to Friday, 4 PM to 1 AM; weekends on rotating rest schedule What tasks will you perform? Verify correct loading and unloading procedures, pocket inventory management, and customer service DON’T HESITATE—APPLY NOW! Position type: Full-time Salary: $2,400.00 per week Benefits: * Salary increases * Transportation assistance or service * Savings fund * Company parking * Free parking * Flexible schedules * Option for indefinite-term contract * Vision insurance * Life insurance * Cafeteria service * Company phone * Free uniforms Work location: On-site employment
8RX8+XM Ixtlahuacán de los Membrillos, Jalisco, Mexico
$MXN 2,400/month
Airport Parking Assistant647356395293461221
Indeed
Airport Parking Assistant
At Puerta Cero Parking, we are seeking personnel to provide user assistance at the Guadalajara Airport parking facility. - Driving experience and valid driver’s license preferred. - Work schedule: one day on, one day off; availability for 12x36 shifts—day or night shifts assigned based on operational needs. · Completed high school (verifiable). · Proficient use of Microsoft Office suite. · Basic administrative experience preferred. · Minimum 6 months’ experience in customer service and cash handling. · Conflict resolution skills and service-oriented attitude. · Easy access to workplace—Guadalajara Airport. **Some of your responsibilities will include:** · Issuing parking tickets. · Conducting vehicle inventory counts in the parking facility. · Manually collecting payments for lost tickets, either in cash or via POS terminal. · Operating the intercom system to respond to user alerts from Automated Prepaid Units, as well as parking entrances and exits. · Registering and maintaining client records in GAP’s parking database. · Daily refilling and counting of coins in Automated Prepaid Units. · Submitting shift reports via system and email. **Benefits:** · Attractive fixed salary. · Statutory benefits. · Grocery vouchers. · Cafeteria subsidy. Employment type: Full-time, seasonal. Contract duration: 3 months. Benefits: * Life insurance. * Cafeteria service. * Grocery vouchers. Work location: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
Automotive Mechanical Technician646978111111711222
Indeed
Automotive Mechanical Technician
**We are seeking an AUTOMOTIVE MECHANICAL TECHNICIAN at MG BODY SHOP** **Location:** BODY SHOP TECHNOLOGY PARK (Astillero de la Venta) **$14,000** **Responsibilities:** * Perform mechanical and electrical diagnostics and repairs. * Adhere to the brand’s procedures and quality standards. * Ensure proper preventive and corrective maintenance of vehicles. * Keep tools and the work area organized and in good condition. * Provide reliable and safe technical service to customers. **Working Hours:** * Monday to Friday, 8:00 AM to 6:00 PM (including a 1-hour lunch break). * Saturdays, 9:00 AM to 2:00 PM (Sundays off) **Requirements:** * **Minimum 2 years of experience** as an automotive technician or mechanic. * Knowledge of vehicle diagnostics, repair, and maintenance. * Proficiency in using specialized tools and equipment. * Education: Automotive Technical Diploma or related field. * Proactive attitude and commitment to service quality. * Valid driver’s license. **We Offer:** * Competitive base salary. * Statutory benefits from day one. * Life insurance. * Ongoing training and certification by MG brand. * Job stability and professional development. * Excellent work environment. **INCLUSION IS A CORE VALUE AT GRUPO FLOSOL, AND WE PROVIDE EQUAL EMPLOYMENT OPPORTUNITIES TO ALL.** We do not discriminate against any applicant wishing to join our company. It is our intention to provide equal employment opportunities to all qualified candidates and ensure that selection decisions are based solely on job-related factors. Job Type: Part-time Salary: $14,000.00 – $20,000.00 per month Benefits: * Life insurance Experience: * Receptionist: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: On-site employment
PG72+79 Technology Park Guadalajara, Jal., Mexico
$MXN 14,000-20,000/year
Call Center – Appointment Scheduling – 1:00 PM to 9:00 PM646888817436181223
Indeed
Call Center – Appointment Scheduling – 1:00 PM to 9:00 PM
**Grupo RIO** – A leading and expanding company in the healthcare industry is seeking personnel for its **Telephone Customer Service** department. We are looking for motivated individuals who aspire to grow professionally through their work and effort. We have a talented team and a work environment where you can develop your leadership and skills. **Location**: Avenida López Mateos Norte #1042, Providencia **Position Type**: Part-time | On-site **Main Responsibilities**: * Telephone customer service * Quotation of services * Appointment scheduling and confirmation * Medical appointment calendar follow-up **Requirements**: * Minimum 2 years of customer service experience (preferably in Call Centers) * Excellent verbal and written communication skills * Basic proficiency in Microsoft Office suite * Service-oriented attitude and proactivity **We Offer**: * Monthly gross base salary: **$8,534.00 MXN** * Monthly ***UNLIMITED*** commissions: **$5,000–$10,000 MXN (average)** * Grocery vouchers: **$1,700 MXN monthly** * **5% savings fund contribution** * Statutory benefits * Monthly group productivity bonus: **$500–$700 MXN** * **Quarterly awards for the top 3 performers** * **5% punctuality bonus** **Schedule**: * Monday to Friday, 1:00 PM to 9:00 PM; Saturday, 7:00 AM to 3:00 PM Interested candidates must apply via this channel by submitting their CV **with PHOTO**. If you are interested, please send us your CV along with a personal statement outlining your personal goals for the next 5, 10, and 15 years, as well as your 3–5 most important personal values. Position Type: Part-time Salary: $8,534.00 MXN per month Benefits: * Grocery vouchers Education: * Completed high school diploma (preferred) Experience: * Sales experience: 1 year (preferred) * Customer service experience: 1 year (preferred) Workplace: On-site employment
Isabel Prieto 798, Italia Providencia, 44648 Guadalajara, Jal., Mexico
$MXN 8,534/month
Amazon Connect Consultant646888812025611224
Indeed
Amazon Connect Consultant
We are excited to be launching in Mexico and will have enhanced job postings with English and Spanish in later this year. **Amazon Connect Consultant** **Who You’ll Work With** As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. Our Amazon Connect experts excel in driving customer transformation through the development of commercial strategies, distinctive experiences, and the application of digital technologies. This role offers an exciting opportunity to work on diverse sales pursuits and projects, ranging from contact center migrations to the integration of advanced AI\-driven capabilities. We are seeking a passionate Amazon Connect Consultant or Senior Consultant to join our team. **What You’ll Do** * Provide Amazon Connect technical and functional expertise to sales teams, project teams, and customers. * Participate and support business development discussions and opportunities to help identify the needs of Slalom customers, with the ability to architect and recommend optimal solutions to solve those needs. * Lead the implementation of Contact Center Transformation solutions that meet business requirements, leveraging Amazon Connect and other AWS services. * Develop implementation estimates and plans for all phases of the delivery lifecycle, including development, testing, training, deployment, and post\-production support. * Support the development of Amazon Connect case studies, demos, and training materials. * Oversee preparation of technical documentation, including architecture diagrams, deployment guides, and user manuals. * Lead training and support to client teams as needed. * Serve as a trusted advisor to clients, providing expert guidance on contact center best practices, industry trends, and AWS capabilities. * Work closely with cross\-functional teams, including developers, architects, project managers, and business stakeholders, to deliver integrated solutions that align with client goals and objectives. **What You’ll Bring** * 5\+ years of experience in designing, implementing, and supporting complex contact center solutions, with extensive hands\-on experience with Amazon Connect, AWS services (e.g., Lex, Lambda, S3, DynamoDB, CloudFormation), and related technologies. * 3\+ years of consulting experience, and/or equivalent experience working with stakeholders to understand and achieve business goals. * Strong understanding of contact center concepts and technologies, such as IVR, ACD, call routing, quality and workforce management. * Subject matter expertise of common service metrics and how to assist customers in understanding the importance of/defining their own KPIs * Excellent problem\-solving skills and ability to troubleshoot complex technical issues. * Effective communication skills with the ability to articulate technical concepts to both technical and non\-technical audiences. * Active AWS certifications or ability to achieve relevant certifications upon hire. * Proficiency in programming/scripting languages, such as Python, JavaScript, or Java. * Familiarity with Salesforce Service Cloud and/or ServiceNow. * Excellent business and interpersonal skills that can be used to step into any industry and support the identification of real business needs. * Experience in leading and/or supporting conversations at all levels of the company (e.g., C\-suite, VP, Directors, Managers, Supervisors, and agents). * Strong oral and written communication skills; including, presenting, meeting facilitation, and problem\-solving skills. * Capable of leading and/or supporting workshops or meetings virtually or in person. * Skilled at being a team player with experience on large scale/enterprise implementations with multiple workstreams. **About Us** Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid\-market companies, and 500\+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
Customer Service Assistant / Billing, Credit & Collections646745902734111225
Indeed
Customer Service Assistant / Billing, Credit & Collections
POSITION: Customer Service Assistant REQUIREMENTS: \- Completed Technical Degree or High School Diploma (Administrative degrees preferred). \- Minimum 1 year of experience in customer service or administrative areas. \- SAP, Excel, and Word proficiency. \- Basic knowledge of billing, order tracking, and telephone support. \- Excellent attitude, service orientation, empathy, and sense of urgency. \- Strong verbal communication skills and professional appearance. RESPONSIBILITIES: \- Customer support and follow-up via phone, email, chat, and social media. \- Assistance in preparing quotations, processing orders, and post-sales follow-up. \- Database updating and management. \- Support in administrative tasks within the department. \- Receiving and routing customer inquiries, questions, and requests. \- Support in billing activities, product tracking, and coordination with courier services. WE OFFER: \- Competitive base salary. \- Statutory benefits. \- Punctuality bonus. \- Attendance bonus. WORK SCHEDULE: \- Monday to Friday: 8:30 AM to 6:00 PM \- Saturdays: 8:30 AM to 12:00 PM Preference for candidates residing in Tlaquepaque or surrounding areas (due to the company’s upcoming relocation near Belcanto Subdivision, Nuevo Parque Industrial Elite). Current work location: Av. La Paz and Federalismo. Employment type: Full-time Salary: Up to $12,480.00 MXN per month Workplace: On-site
Av. Pedro Parra Centeno 44, 45640 Tlajomulco de Zúñiga, Jal., Mexico
$MXN 12,480/year
Customer Service Executive638409028456991226
Indeed
Customer Service Executive
**Job Description** At Neytron Soluciones, we are looking for a "Customer Service Executive" to join our great team. **What are we looking for?** **Desired Education** Completed high school **Job Requirements.** \- Knowledge of Mercado Libre and Amazon (experience with seller platforms is desirable) \- Experience in customer service \- Skills in various digital tools. \- Ability to work in a team. \- Problem-solving and customer-oriented mindset. \- Basic proficiency in office tools (Excel, Word, WhatsApp) \- Excellent verbal and written communication skills. **Who we are** We are an e-commerce company seeking individuals who want to grow within these channels and provide our customers with an excellent shopping experience. **Job Responsibilities.** **\-\*** Provide personalized customer service through channels such as chat, email, or phone. \* \- Follow up with customers during and after sales on Mercado Libre and Amazon platforms. \- Track purchase orders, deliveries, and post-sale processes. \- Customer orientation and ability to build strong relationships. \- Resolve inquiries regarding purchases, sales, shipments, and returns. \- Handle complaints, returns, and refunds with a focus on customer satisfaction. **What we offer** Monday to Friday from 10 a.m. to 7 p.m. Saturdays Home office · **Statutory benefits** Social security, vacation bonus, vacations, Christmas bonus, profit sharing Type of position: Full-time Salary: $8,500.00 \- $11,000.00 per month Type of position: Full-time Salary: $8,500.00 \- $11,000.00 per month Benefits: * Gym discount * Discounts and preferential pricing * Flexible hours * Company phone * Additional vacations or paid leave Complementary pay: * Monthly bonus Work schedule: * 8-hour shift Education: * Completed high school (Desirable) Experience: * Customer service: 1 year (Desirable) Work location: On-site job
45500 alfareros 129 c Barrio, De Santa María, 45500 San Pedro Tlaquepaque, Jal., Mexico
$MXN 8,500-11,000/month
Morning Sales Cashier (San Juan de Ocotán)646682975160341227
Indeed
Morning Sales Cashier (San Juan de Ocotán)
**We are hiring Sales Cashiers at Epicentra Branch, Plaza Epicentra (San Juan de Ocotán)** If you enjoy sales, customer service, and seek job stability, this opportunity is for you! **Key responsibilities for this position include:** Stocking merchandise Cashiering Dispensing medications Inventory management General cleaning Customer service **Epicentra Branch offers MORNING AND NIGHT SHIFTS** Epicentra (San Juan de Ocotán Area) Statutory Benefits Year-end bonus (Aguinaldo) INFONAVIT housing fund Social Security Profit sharing Vacation premium Sunday premium Paid vacation days Enhanced Benefits: Employee discount University partnership program Savings account Life insurance Grocery vouchers Punctuality bonus General + individual commissions Career growth opportunities Free uniforms Fully paid training starting on day one Salary Bi-weekly payment Base monthly salary: $10,041 MXN (bi-weekly equivalent) $426 in grocery vouchers (5% of base salary) $461 shift-acceptance bonus $284 Sunday premium; $1,900 adaptation bonus for the second and third months—additional to your salary Additional commissions Are you interested? Apply to this vacancy and we will contact you shortly—the entire process is conducted virtually. Job Type: Full-time, Indefinite-term contract Salary: $11,241.00 – $12,300.00 MXN per month Benefits: * Savings account * Employee discount * Referral program * Life insurance * Free uniforms * Grocery vouchers Work Location: On-site employment
P.º San Carlos 3037, Valle Real, 45019 Zapopan, Jal., Mexico
$MXN 11,241-12,300/year
Night Shift Warehouse Worker J-D646315867845131228
Indeed
Night Shift Warehouse Worker J-D
*This job posting comes from the Talenteca.com job board* ### **Job opening at Tres R in San Pedro Tlaquepaque, Jalisco** **WAREHOUSE WORKER** **Immediate hiring!** **We offer:** Base salary Night shift bonus Statutory benefits from day one Social security + life insurance Food vouchers **Schedule:** Thursday to Sunday / Friday to Sunday Night shift **Requirements:** Experience: minimum experience in the relevant field (logistics, warehousing, shipping, etc.) Residence in Tlaquepaque or nearby areas Immediate availability **Apply now to schedule an interview** **Desired education level:** Basic **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Transportation, Logistics, Supply Chain, and Warehousing *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6931a0015800003500d5a84c&source=indeed*
Av. Presidentes 2097A, Sutaj, 44840 Guadalajara, Jal., Mexico
Negotiable Salary
Customer Service - Billing Specialist646196022035231229
Indeed
Customer Service - Billing Specialist
**Redefine the future of customer experiences. One conversation at a time.** At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. **Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.** **Nextiva** is an innovative US IT company providing cloud\-based communication services that are currently used by thousands of businesses. We strive to be the best of the best across multiple technology channels – UCaaS and SaaS. We are a global team of about 1,000 members and are the fastest\-growing privately held cloud communications provider in the US. We are looking for amazing people, like you, to join our team in Guadalajara. Currently, we are hiring **Customer Care** **Billing Specialist**, who will be working with internal and external customers to perform various billing and other AR\-related functions to support the Nextiva's billing operations processes. * Over 90% of the communication in this role will be in English (verbal \& written). Please send us your resume in English when applying * This person will be an employee of Nextiva, supporting Nextiva customers * This position will be 100% on\-site at our Nextiva Guadalajara office. Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram: @nextiva\_mexico * Be sure to check out our rewards \& benefits listed below **Main Responsibilities:** * Review invoices and create credit memos to customer accounts * Assist customers with billing questions and resolve billing issues * Issue credits for service/product removals and cancellation * Research and respond to customer credit card disputes * Maintain detailed logs of customer interactions * Answer inbound phone calls and instant messages * Support Nextiva's ticketing system * Provide back\-up customer support for other positions as needed * Create, review and apply incoming payments * Process credit applications and set customers up on invoicing * Work with internal customers in other departments as needed * Research discrepancies and help to settle disputes * Order service disconnection (disable) of accounts as necessary * Update customer account information to include change of address, payment information or contact information * Send customer copies of invoices upon request * Participate in Billing System configuration as needed * Perform other billing tasks as assigned **Position Requirements:** * Experience in customer service roles and call center environment * Advanced English (both written and oral) * Exceptional Excel Skills and general computer literacy * Basic accounting and bookkeeping background * Excellent multi\-tasking and communication skills * Bachelor's degree * Ability to work both independently and in a team setting with minimal supervision * Flexibility and willingness to align with the working hours of a team based in the United States, specifically in the state of Arizona, as needed **Will be a great plus:** * Prior experience in Billing or in a customer\-facing role **Nextiva DNA** (Core Competencies) Nextiva's most successful team members share common traits and behaviors: * **Drives Results:** Action\-oriented with a passion for solving problems. They bring clarity and **simplicity** to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. * **Critical Thinker:** Understands the "why" and identifies key drivers, learning from the past. They are fact\-based and data\-driven, **forward\-thinking**, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. * **Right Attitude**: They are team\-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, **caring** for customers and teams. **Total Rewards** Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses. * **Health** \- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage * **Insurance** \-Life Insurance (24 times your monthly salary) * **Work\-Life Balance** **️**\- Newly hired full\-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time * **Financial Security**\-Enjoy a 30\-day Christmas bonus, 50% vacation premium, company\-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1\.3x annual UMA) * **Wellness** **‍**\-Employee Assistance Program and comprehensive wellness initiatives * **Growth** \-Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well\-being, and professional growth. Join us and build a rewarding career! \#LI\-XX \#LI\-WORKTYPE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M\+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI\-powered, conversation\-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
Negotiable Salary
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