**SUPPORT ENGINEER L1, L2, L3** ------------------------------- At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life\-saving robots, our digital and software technology experts think outside the box as they provide unique R\&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. **REQUIRED SKILLS** ------------------- * Hands\-on experience with PLM systems (Teamcenter or equivalent) in L2/L3 support roles. * Working knowledge of .NET and Java\-based applications. * Experience in system monitoring, job scheduling, and troubleshooting. * Good communication and interpersonal skills to interact with users and cross\-functional teams. **Nice to have Skills:** * Experience with Visual Studio and Java development environments. * Exposure to enterprise integration scenarios involving CAD/ERP systems. * Ability to write and optimize PL/SQL queries for diagnostics and reporting. **Technical Keywords** * PLM Systems (Teamcenter, Siemens PLM, Windchill, etc.) * L1/L2/L3 Support * PL/SQL * Oracle Database * .NET Framework * Java * Visual Studio **Key Responsibilities** ------------------------ * Provide L1/L2/L2/L3 support for Teamcenter PLM and custom PLM systems, including issue resolution, user assistance, and system troubleshooting. * Deliver technical support and training to end\-users on PLM system usage and best practices. * Support and maintain integrations with CAD, ERP, and other enterprise tools to ensure seamless data flow. * Monitor system health, scheduled jobs, and server performance; proactively identify and resolve issues. * Collaborate with cross\-functional IT teams including Infrastructure, Storage, and Network to resolve environment\-related issues. * Document and track issues, resolutions, and improvement opportunities in support logs and knowledge bases. Join us!