Description
**Job Objective.**
Administer, maintain, and optimize cloud infrastructure, ensuring high availability, security, and performance of services.
**Responsibilities.**
* Cloud infrastructure administration (primarily Azure).
* Monitoring and support of production environments.
* Incident, change, and problem management.
* Administration of Microsoft 365\.
* **Support for internal and/or external customers.**
* **Support for Microsoft solutions (Azure and Microsoft 365\).**
* **Use of ticketing system for request creation, tracking, and closure.**
* Implementation of security best practices.
* Process automation (scripts / tools).
* Documentation of configurations and procedures.
**Requirements.**
* Degree in Systems Engineering, Telecommunications, or related field.
* **At least 2 years of experience supporting Microsoft solutions.**
* Experience with cloud platforms (focused on Microsoft Azure).
* **Microsoft certifications in Azure and/or Microsoft 365 (desirable or mandatory depending on profile).**
**Knowledge of**
* Windows Server.
* Microsoft 365 (Exchange Online, Teams, SharePoint).
* Networking (TCP/IP, VPN, Firewalls).
* Virtualization.
* Monitoring tools.
* Ticketing systems (ServiceNow, Jira, etc.).
**Desirable**
* Scripting (PowerShell).
* Automation.
* Cloud security knowledge.
Employment type: Full-time
Salary: Up to $35,000\.00 per month
Benefits:
* Savings fund
* Medical expense insurance
* Life insurance
Work location: Remote hybrid in 11000, Colonia Lomas de Chapultepec, CDMX
Application deadline: 15/04/2026
Expected start date: 21/04/2026