Technical Support / MacStore Polanco

Description

Job Summary: Join MacStore as a Technical Support, providing customer service, repairing Apple equipment, managing service platforms, and offering Apple product advice. Key Highlights: 1. Constant technical training and career growth 2. Paid Apple certification and professional development 3. Employee discounts and discounts with prestigious brands MacStore is the leader in Latin America for Apple product and service distribution (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and the experience that will serve you for life. Come and be part of our community as: Technical Support!! BRANCH: MacStore Polanco WE OFFER: STATUTORY AND ABOVE-STATUTORY BENEFITS FROM DAY ONE: Monthly salary: $9,900 + commissions Monthly food vouchers 100% IMSS contribution Life insurance and funeral expense assistance Direct employment contract with the company 17-day Christmas bonus (increases based on seniority) 12 days of vacation Vacation premium Up to 3 months of profit-sharing Free uniforms Job stability and career growth Continuous training BENEFITS ABOVE THOSE FOR REGULAR STAFF: Paid APPLE certification Salary of $11,000 after certification Commissions for services Savings fund Christmas bonus in December Employee discount with the brand and discounts with prestigious brands. REQUIREMENTS: Passion for technology and the Apple brand Minimum 6 months of experience Full-time availability Schedule: 11 AM–8 PM or 12 PM–9 PM, Monday through Sunday, with one weekday off. Education: Completed high school. Not open to students RESPONSIBILITIES: Customer service at the service counter Repair of computer and mobile phone equipment Management of service and warranty platforms Advisory support on Apple device usage and configuration Warranty tracking and follow-up If you meet the profile, apply through this channel!!. -Requirements- Minimum education: Upper secondary education – General High School years of experience Age: 20 years or older Knowledge: Customer service Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist