Job Summary: We are looking for a Technical Support professional with passion for technology and the Apple brand to provide customer service, equipment repair, service platform management, and configuration advisory. Key Highlights: 1. Technical training and professional experience with Apple 2. Job stability and continuous career growth 3. Paid Apple certification and professional development MacStore is the leader in Latin America in the distribution of Apple products and services (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and lifelong experience. Come and be part of our community as: Technical Support!! BRANCH: MacStore Polanco WE OFFER: STATUTORY AND ABOVE-STATUTORY BENEFITS FROM DAY ONE: Monthly salary: $9,900 + commissions Monthly food vouchers 100% IMSS contribution Life insurance and funeral expense assistance Direct employment contract with the company 17-day bonus (increases based on seniority) 12 days of vacation Vacation premium Up to 3 months of profit sharing Free uniforms Job stability and career growth Continuous training BENEFITS ABOVE THOSE FOR REGULAR STAFF: Paid APPLE certification Salary of $11,000 after certification Commissions for services Savings fund Christmas bonus in December Employee discount with the brand and discounts with prestigious brands. REQUIREMENTS: Passion for technology and the Apple brand Minimum 6 months of experience Full-time availability Schedule: 11 a.m. to 8 p.m. or 12 p.m. to 9 p.m., Monday through Sunday, with one weekday day off. Education: Completed high school. Not currently enrolled as a student RESPONSIBILITIES: Customer service at the service counter Repair of computers and mobile phones Management of service platforms and warranties Advisory on Apple device usage and configuration Warranty tracking and follow-up If you meet the profile, apply through this channel!!. -Requirements- Minimum education: Upper secondary education – General High School years of experience Age: 20 years or older Knowledge: Customer service Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist