Application Support Analyst

Description

Job Summary: Financiera Exitus Contigo is seeking an Application Support Analyst to join its technology team, responsible for providing technical support to internal and external users and ensuring the proper functioning of financial applications. Key Highlights: 1. Provide technical support to internal and external users 2. Ensure the proper functioning of financial applications 3. Perform functionality testing on platforms **Financiera Exitus Contigo is looking for:** An Application Support Analyst to join our technology team. In this role, you will be responsible for providing technical support to our internal and external users while ensuring the proper functioning of our financial applications. **Key Requirements:** Degree in Computer Systems, Information Sciences, or related fields Prior experience in technical support Database management skills Availability to work on-site in Santa Fe. **Responsibilities:** Receiving, analyzing, and resolving platform incidents User administration across various platforms Support for applications (FORCE, CREDICONFIA, CRM) Support for Dynamics Escalating incidents to vendors. Performing functionality testing on platforms. **Employment Offer:** Net salary: 18,000 7% additional food vouchers Minor medical expense insurance