Customer Support Assistant - Cabos

Description

Job Summary: We are seeking a Customer Support Assistant with strong communication skills to build solid relationships and deliver personalized solutions, guiding customers through their reservation process. Key Highlights: 1. Create exceptional service and build strong customer relationships. 2. Generate new business and maximize customer satisfaction. 3. Professional development in an environment of opportunities and growth. DESCRIPTION At **Localiza\&Co**, our goal is to assemble a team of people passionate about customer service and deliver the best service through fast, reliable, and customer-need-aligned solutions. As a **Customer Support Assistant**, you will be responsible for delivering exceptional service to build strong relationships and providing customized solutions for each of our customers. You will guide customers through their airport reservation process and acquire new customers for car rental bookings. We seek talent like yours—someone with strong communication skills who can inspire confidence in our potential customers and maintain long-term relationships. If you have experience in customer service and sales and are interested in joining a dynamic, growing team, we want to hear from you! **Key Responsibilities:** * Assist customers throughout their journey—from arrival to boarding the shuttle. * Generate new business by identifying opportunities with new customers and converting them into new reservations. Maximize customer satisfaction by directing post-sale inquiries to the responsible departments. * **What We Offer:** * Competitive salary * Attendance bonus * Benefits exceeding statutory requirements * 15 vacation days * 30-day year-end bonus (aguinaldo) * Annual performance bonus * Grocery vouchers * Uniforms * Be the protagonist of your development in an environment of opportunities, learning, and growth Experience the journey and help build the future of mobility with us! REQUIREMENTS ### **Minimum Requirements** * Minimum 1 year of face-to-face sales experience. * Completed high school education. * Conversational English preferred. * Availability to work rotating shifts. * Proactivity and communication skills. * Interpersonal skills. * Sense of urgency. * Focused attention and organizational skills. * Excellent personal presentation