MacStore Technical Support – Via San Angel

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician to provide technical support and personalized service to Apple customers. Key Highlights: 1. Opportunity for professional development and job stability 2. Work environment focused on technology and customer service 3. Apple Certified Macintosh Technician certification ### **COMPUTER AND TELEPHONY EQUIPMENT REPAIR TECHNICIAN** **Branch: MacStore Via San Angel** At **MacStore**, Mexico's **#1 Apple products distributor**, we are looking for talent passionate about technology and customer service to join our team. **Required Profile** * Completed high school or technical degree. * Minimum **1 year** of experience repairing computer and telephony equipment. * Passion for customer service and support. * Residence near the work location. **Responsibilities** * Provide **first- and second-level** technical support to Apple users. * Deliver personalized customer service and issue resolution. * Follow up on completed services. * Promote and sell additional services. * Meet established metrics and performance indicators. **We Offer** * Base monthly salary: $9,900.00 gross. * **Apple Certified Macintosh Technician certification.** * Benefits and perks exceeding legal requirements. * Monthly food vouchers: $350 * Profit-sharing (approx. 3 months). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus: 12.5% of gross salary (upon permanent hiring). * **Commissions of 9% to 20%** on services performed. * Bonus for meeting performance indicators. * **100% IMSS registration.** * Direct and indefinite-term employment. * Job stability and professional development. **Schedule** * Rotating schedule from Monday to Sunday with **one weekday day off**. * Shifts: * 11:00 a.m. to 8:00 p.m. * 12:00 p.m. to 9:00 p.m. **If you meet the profile and wish to join MacStore, apply through this channel and we will contact you shortly.**