E-commerce Sales Assistant

Description

Job Summary: We are seeking talent for customer service, quotations, invoicing, and shipment management, ensuring timely and accurate service. Key Highlights: 1. Customer service and comprehensive sales management. 2. Accurate preparation of quotations and invoices. 3. Efficient coordination of shipments and product packaging. Service-providing company seeking new talent **Job Objective** Provide customer service, prepare quotations and invoices, create shipping labels, inspect and package orders. **Required Knowledge** * Sales and customer service (knowledge of marketplaces and social media is desirable). * Familiarity with courier services and shipping platforms. * Basic knowledge of cafés, café supplies, or beverage preparation. (Not mandatory) **Specific Responsibilities** * Customer service via telephone and digital platforms. * Quotation and invoicing of sales. * Creation of shipping labels. * Order inspection and assistance in product packaging. **Position Responsibilities** * Ensure accurate and timely customer service. * Prepare quotations and invoices accurately. * Prepare shipping labels and coordinate with courier services. * Inspect order assembly and ensure proper packaging. **Work Location** Sanctorum neighborhood, Cuautlancingo, Puebla. **Candidate Requirements** * Languages: Basic English. * Education: Completed high school or incomplete university degree. **Working Hours** * Monday to Friday, 9:00–18:00 hrs. * Saturday, 10:00–14:00 hrs. Employment Type: Full-time Salary: $13,500\.00 per month Experience: * Café supplies: 1 year (Desirable) * Excel usage: 2 years (Mandatory) * Package shipping software: 2 years (Mandatory) * Customer service: 1 year (Mandatory) * Marketplaces / social media: 1 year (Mandatory) Work Location: On-site employment