Customer Service Executive

Description

Job Summary: We are seeking a Quality Customer Service Executive focused on customer service, banking operations, and financial product placement. Key Highlights: 1. Key role in customer service and banking support 2. Opportunity for professional development in the financial sector 3. Promotion of a culture of inclusion and equity QUALITY EXECUTIVE IN SERVICE At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally for robust growth with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. Objective: Welcome customers and direct them to the appropriate department to complete their transactions. Provide support at ATMs, telephone lines, and interactive kiosks. Assist with administrative matters. Promote and place financial products. -Customer service -Banking operations -Financial product placement -Promote and place credit cards and insurance at the counter Requirements: -Completed Bachelor’s degree in Economics or Business Administration (official certificate required) -Minimum 1 year of experience in sales and/or customer service (mandatory) -Interest in and minimum 6 months’ experience in sales -Effective communication skills -Good credit history (MANDATORY) We Offer: -Direct employment with the bank -Enhanced benefits -Gross salary of $14,010 -Working hours: Monday to Saturday At Grupo Financiero Banorte, we foster a culture of inclusion, respect, and equity. All individuals interested in joining our team are evaluated based on objective criteria related to their talent, experience, and skills. Our commitment is to ensure transparent selection processes.-Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Keywords: director, management, governance, stewardship, executive, managing, executive, care