Project Engineer and Customer Support

Description

Job Summary: We are seeking a professional to provide customer attention and support, diagnose and resolve technical problems, and coordinate SASISOPA and SGM implementation projects. Key Highlights: 1. Customer attention and support 2. Coordination of SASISOPA and SGM implementation projects 3. Technical problem diagnosis and resolution **Education:** Environmental/Industrial/Chemical/Petroleum Engineering **Professional Experience:** 2 years in quality and/or occupational health and safety management systems (preferred). **EX** · **SASISOPA** · Measurement Management System **(ISO 10012 and DACG 811\).** · Integrated Management Systems **(ISO 9001/14001 and 45001\).** · Environmental Management and Legislation. · Risk Analysis and Evaluation Methodologies. · Legislation from the Ministry of Labor and Social Welfare (STPS) **RESPONSIBILITIES** \- Provide customer attention and support. \- Investigate and determine solutions to problems identified on the platform. \- Diagnose and resolve technical problems related to regulatory requirements applicable to service stations. \- Ask customers questions to quickly understand the root cause of the problem. \- Provide immediate and accurate responses and feedback to customers. \- Consult internal databases or external resources to provide solutions. \- Generate semiannual and annual Administration System reports. \- Coordinate SASISOPA and SGM implementation and establishment projects. ü Monitor projects and continuous improvement initiatives. \- Track the development of **SASISOPA and SGM documents** hosted on the **SIAP platform.** \- Verify that documents comply with requirements of **SASISOPA, SGM, SIAP**, etc. **\*\*\*Salary to be discussed during interview based on profile and experience\*\*\*** Position Type: Full-time Salary: Starting at $12,000\.00 per month Work Location: On-site employment