Collections and School Student Services

Description

Job Summary: We are seeking a professional to manage collections and customer service at an educational institution, with a focus on tracking outstanding payments and student recruitment. Key Highlights: 1. Minimum 1 year of experience in collections within an educational institution 2. Timely follow-up on outstanding payments with excellent customer service 3. Active collaboration in the recruitment of new students **Education:** · Bachelor's degree in Business Administration, Educational Institution Administration, Accounting, or related field. Language: English preferred but not mandatory **Work Schedule:** 7:30 am to 5:00 pm, Monday to Friday 9:00 am\-2:00 pm, Saturdays **Experience:** **Minimum 1 year of experience in a collections role within an educational institution** Experience in customer service, communication with parents/guardians, and student recruitment. **Responsibilities** * Collect tuition fees, enrollment fees, extracurricular workshop fees, and uniform fees from parents/guardians. * **Timely follow-up with parents/guardians who have outstanding payments, ensuring respectful and professional interaction.** * **Prepare accounts receivable or delinquent accounts reports for submission to the Accounting Department.** * Maintain communication with parents/guardians via institutional channels such as email or WhatsApp. * Coordinate with all academic level coordinators regarding students with outstanding payments. * Perform administrative tasks as assigned by the immediate supervisor. * Schedule appointments with parents/guardians listed in the delinquent accounts portfolio. * **Actively collaborate with the school admissions office in recruiting new students by attending to parents/guardians requesting information.** **Competencies** * Customer service orientation * Interest in school administrative management * Time management Employment Type: Full-time Salary: $12,000\.00 per month Benefits: * Company parking Education: * Completed Bachelor's degree (Preferred) Language: * English (Preferred) Work Location: On-site employment