Waiter

Description

Waiter – Restaurant Job Description A prominent restaurant in Puebla is seeking a Waiter/Waitress with an outstanding service attitude, a strong focus on customer service, and experience in food and beverage service. We are looking for dynamic, responsible, and committed individuals who strive to deliver a positive dining experience, providing efficient, courteous, and quality-aligned service according to the restaurant’s standards. This position is responsible for ensuring efficient table-side service, managing service timing, presentation, and customer satisfaction. Job Objective To provide personalized, high-quality service to customers, ensuring a satisfying experience during their visit through efficient, courteous, and professional service. Key Responsibilities * Greet and serve customers in a courteous and professional manner * Present the menu, explain dishes and beverages, and make recommendations * Accurately take orders and promptly follow up on them * Coordinate with the kitchen and bar to ensure appropriate service timing * Monitor customer satisfaction throughout their visit * Maintain a clean and organized workstation * Set up and arrange tables * Comply with hygiene, service, and personal presentation standards * Assist during events and peak-demand hours Requirements * Minimum education: Completed secondary school * Minimum 1 year of experience as a waiter/waitress or in customer service * Preferred experience in mid- to high-end restaurants * Knowledge of wines and distilled spirits * Flexible availability, including weekends * Excellent service attitude * Strong verbal communication and effective interpersonal skills * Ability to work well in a team and under pressure * Responsibility and punctuality Competencies * Customer attention and orientation * Teamwork * Effective communication * Organizational and operational efficiency * Proactivity * Sense of urgency * Professional attitude We Offer * Monthly salary of $9,452\.00 * Tips * Statutory benefits starting from the third month * Complimentary uniform * Staff cafeteria service * Timely weekly payment * Two mid-week days off * Excellent working environment * Opportunities for professional growth and development Salary: $9,452\.00 per month Work Location: On-site employment