Operations Manager – Restaurant

Description

Job Summary: We are seeking a Restaurant Manager with strategic vision and a passion for hospitality to oversee overall operations, optimize processes, and ensure an exceptional customer experience. Key Highlights: 1. Operational leadership focused on results and customer service. 2. Management of multidisciplinary teams in high-end restaurants. 3. Development of strategies to boost sales and enhance the customer experience. **Operations Manager – Restaurant** ======================================== **We seek an operational leader with strategic vision and passion for hospitality.** We are looking for a **Restaurant Manager** with solid experience managing high-end restaurant operations, capable of leading teams, optimizing operational processes, and ensuring an exceptional experience for every customer. This position requires a profile with **strong leadership ability, operational control, results orientation, and experience in demanding service environments**, where quality, attention to detail, and customer satisfaction are top priorities. **Job Objective** ----------------------- Oversee and supervise the restaurant’s overall operations, ensuring compliance with service standards, culinary quality, operational efficiency, and business profitability. **Education** --------------- Bachelor’s degree in: * Business Administration * Gastronomy * Tourism * Hotel Management * Hospitality Management or related field **Experience** --------------- * **Minimum 4–5 years in leadership roles within restaurants** * Demonstrable experience as **Restaurant Manager or Operations Lead** * Background working in **restaurants with high service and operational standards** * Experience leading multidisciplinary teams (front-of-house, kitchen, bar, administration) * Experience in operational, financial, and service control **Knowledge** ----------------- * Comprehensive restaurant management * Cost and inventory control * Sales and profitability analysis * Management of operational and financial performance indicators (KPIs) * Supervision of food and service quality * Vendor management and procurement * Team management and development * Strategies for improving service and customer experience * Food hygiene and safety regulations **Responsibilities** --------------------- * Direct daily restaurant operations to ensure efficiency and service quality. * Supervise operational team performance and ensure adherence to standards. * Guarantee an exceptional service experience for customers. * Manage inventories, costs, orders, and vendor relationships. * Analyze operational results, sales, and business profitability. * Coordinate scheduling and personnel administration. * Supervise compliance with procedures, hygiene standards, and operational protocols. * Implement strategies to boost sales and improve customer experience. * Maintain a work environment focused on performance, operational discipline, and service excellence. **Key Competencies** ---------------------- * Strategic leadership * High-performance team management * Operational planning * Decision-making * Results orientation * Conflict resolution * Effective communication * Customer service orientation **Professional Profile** ---------------------- We seek a candidate who is: * Proactive and self-motivated * Responsible and organized * A strong natural leader * Results-focused * Passionate about hospitality * Capable of working in dynamic, high-demand environments **We Offer** ------------- **Salary:** $25,000 monthly **Payment schedule:** Biweekly **Benefits:** Statutory benefits **Additional Benefits** * Meal allowance