Corporate Account Executive - Minimum 3 years of experience.

Description

Job Summary: MIDOCONLINE is seeking an Account Executive to serve corporate clients, managing inquiries, complaints, and follow-up with a sales-oriented approach. Key Highlights: 1. Corporate client service in the telemedicine sector 2. Comprehensive management of inquiries, complaints, and customer follow-up 3. Opportunity to work with data analysis and sales activities MIDOCONLINE, a leading company in the field of telemedicine, is seeking an Account Executive to serve our corporate clients. Requirements: Completed bachelor's degree. Minimum 2 years of experience in a similar position, such as Customer Experience or Account Executive. Must be available for travel within the country. Proficiency in Excel (pivot tables), Microsoft Office tools, and data analysis and interpretation is mandatory. Assessment will be conducted. Manage customer and user inquiries and complaints. Sales experience required. Responsibilities: Respond promptly to customer inquiries. Attend follow-up meetings to review complaints and operational incidents. Maintain records of customer and user interactions, feedback, and complaints. Conduct timely follow-up and support for conversations with customers and users. Notify relevant departments of incidents reported by users and customers for resolution, follow-up, and handling. Prepare reports and perform numerical and statistical data analysis. Sales activities. Working Conditions: On-site position in Puebla. Salary: MXN 18,000 gross per month. Travel availability is essential; frequent travel within the country is required. -Requirements- Minimum education: Higher education – Bachelor's degree 3 years of experience Age: between 29 and 40 years old Skills: Advisory capability, negotiation skills, dynamism, evaluation, team management, analytical ability, Microsoft Excel, customer service, data interpretation, telemedicine Keywords: account, accounts