Data Analyst I

Description

Job Summary: The Data Analyst supports data-driven decision making by transforming information into relevant insights and improving performance. Key Highlights: 1. Key role in supporting data-driven decision making 2. Development and maintenance of reports and dashboards 3. Cross-functional collaboration to improve report usability **About the Opportunity** ========================= The Data Analyst plays a key role in supporting data-driven decision making within nursery operations. They are responsible for transforming information into relevant insights through the creation and maintenance of reports and dashboards that drive visibility and performance.**Responsibilities** ==================== * Collect, clean, validate, and organize data from primary and secondary sources, and proactively monitor data quality by investigating discrepancies and resolving issues through validation, correction, and follow-up with stakeholders. * Develop, maintain, and update recurring reports, dashboards, and data outputs used by nursery operations and related teams. * Perform SQL queries and basic-to-intermediate data analysis to identify trends, exceptions, and operational insights. * Support ad-hoc reporting and analysis requests by translating business needs into structured data deliverables and documenting clear, actionable requirements to ensure alignment and repeatability. * Document report logic, business definitions, data sources, and standard operating procedures to improve consistency and knowledge transfer. * Collaborate with the Reporting and Data Analytics Lead as well as business partners to understand information needs, clarify requirements, and improve report usability. * Provide basic support for assigned systems and tools, handling tickets, resolving simple issues, assisting users, and documenting incidents. * Support user testing, development of training materials, and implementation activities related to changes in reports or processes, escalating complex issues as needed. * Contribute to continuous improvement initiatives related to reporting efficiency, data governance, documentation standards, and self-service information enablement. **Candidate Profile** ===================== * Education: Bachelor’s degree in Information Systems, Computer Systems, Business Administration, Mathematics, Statistics, Data Analysis, or related field. * Professional experience in this role: \+1 year preferred. * Professional experience in functional area: \+1 year preferred. * Customer service * Data analysis * Reporting and dashboards * Data cleaning and validation * SQL queries * Microsoft Excel * Data visualization tools * Process documentation * Cross-functional collaboration * Basic problem solving * Understanding of business processes * Microsoft Office, especially Excel (Advanced) * SQL (Intermediate) * Tableau Prep (Basic to Intermediate) * Tableau Desktop or other visualization tools (Basic to Intermediate) * Data validation and cleaning (Intermediate) * Flowcharts / Process documentation (Basic to Intermediate) * Power BI or other business intelligence tools (Basic, if applicable) * Power Apps / Power Automate (Basic knowledge) * Advanced English Other Requirements: * Valid driver’s license * Valid passport and ability to travel internationally without restrictions * Willingness to undertake domestic and international travel as required