Description
Position Summary:
Comprehensive administrative management of procedures with insurance companies, customer and agent service, and coordination with insurance companies for processes and claims.
Key Responsibilities:
1. Administrative management and follow-up of procedures with insurance companies
2. Coordination and continuous communication with insurance companies
3. Support in claims management and customer guidance
The position involves:
Managing and tracking administrative procedures with insurance companies via email and digital platforms.
Sending, receiving, and controlling documentation for policy issuance, renewal, cancellation, and modifications.
Attending to and following up on requests from customers and insurance agents.
Coordinating and maintaining continuous communication with insurance companies to monitor processes and resolve incidents.
Preparing quotations and entering information into internal systems.
Supporting claims management and guiding customers on procedures and requirements.
Updating and managing databases, files, and digital archives.
Participating in ongoing training on insurance products, regulations, and industry processes.
Continuously learning about how insurance companies operate, types of policies, coverage, and contractual terms (prior knowledge is not required).
Familiarity with insurance and surety products (desirable but not mandatory).
Proficiency in Microsoft Office suite and computer use.
Basic knowledge of the insurance sector (desirable but not mandatory).
We are looking for:
A strong service-oriented attitude.
Quick learning ability.
Office software skills (Microsoft Office)
Proactive individual
Employment Type: Full-time, Indefinite term
Salary: $11,000.00 - $13,000.00 per month
Benefits:
* Company-provided mobile phone
Work Location: On-site employment