Technical Support Assistant and Quotation Specialist

Description

Job Summary: This position involves providing basic technical support, managing the inventory of technological equipment, and assisting in the maintenance and documentation of the IT department. Key Responsibilities: 1. Provide basic technical support to users 2. Manage equipment and license inventory 3. Assist in equipment documentation and maintenance Basic Knowledge: * Basic knowledge of computer hardware and software diagnostics and support. * Proficiency in operating systems * Basic networking knowledge (LAN, Wi\-Fi, basic device configuration). * Proficiency in office software suites (especially Excel for inventory and reporting). * Basic management of technological equipment inventory. * Knowledge of IT equipment vendors and specifications for preparing quotations. Responsibilities: * Provide basic technical support to company users. * Prepare quotations for equipment, spare parts, and technical services. * Maintain control and inventory of computing equipment, peripherals, and software licenses. * Record and track fault reports or support requests. * Assist in preventive maintenance of technological equipment. * Prepare activity, inventory, and equipment status reports. * Collaborate in organizing and updating IT department documentation. Employment Type: Full-time Salary: Starting from $11,000\.00 per month Benefits: * Life insurance Work Location: On-site employment