We are the leading wholesale jewelry distributor in LATAM, specializing in transforming precious metals into works of art to satisfy our customers. We invite you to join our family as a TECHNICAL SUPPORT ADVISOR. REQUIREMENTS: \*Bachelor's degree or Engineering degree in Systems, Computer Science, Computing, or related fields. \*2 years of experience in CCTV, networks, and technical support. \*Basic English \*Knowledge of Office Tenant, FORTINET, ticketing portal, CCTV, networks and infrastructure, ACTIVE DIRECTORY \*KOI software proficiency. RESPONSIBILITIES: \*Active Directory (AD) administration \*User account creation \*Preventive and corrective user maintenance. \*On-site and remote technical support for internal customers. \*User account unlocking \*Virtualization (creating virtual machines and performing maintenance) \*OSI model Layer 3 (occasionally) WE OFFER: \*Statutory benefits. \*Savings fund \*Weekly payroll. \*Complimentary cafeteria service. \*Work schedule: Monday to Thursday, 8:00 a.m. to 6:30 p.m.; Friday, 8:00 a.m. to 2:30 p.m. \*Brand discount. \*Work location: Chabacano Metro Station. \*Monthly salary of $15,000 We are a company in constant evolution and growth, always striving to stay one step ahead of our main competitors. We seek candidates who want to leave their mark and become agents of change. Job type: Full-time, indefinite term Salary: $15,000.00 per month Benefits: * Savings fund * Employee discount * Cafeteria service Workplace: On-site employment