Credit and Collections Assistant

Description

Position Summary: We are seeking an organized and reliable professional to manage customer accounts, monitor payments, and administer collection documents in a dynamic environment. Key Responsibilities: 1. Efficiently manages customer accounts and monitors payments. 2. Manages work documents in both physical and electronic formats. 3. Supports collection activities and quality compliance. **Job Profile: Education; Technical degree, Gender; No preference. Knowledge; Proficient use of Microsoft Office tools, basic collection concepts, experience with modular ERP systems. Skills; Organized, discreet, professional appearance, courteous demeanor, customer-focused attitude, honesty, time availability, initiative, reliability, punctuality, responsibility. Experience; 1 year in a similar position. Objective: Maintain proper control over customer accounts, monitor account movements—including overdue or pending payments—and perform other departmental tasks, receiving and managing work documents—both physically and electronically—as generated daily. Responsibilities: Receive and apply locally generated collection batches and those from distribution centers (CEDIS) in Dynamics system, reconciling them with daily bank reports. Support CEDIS in preparing batches when required (due to staff shortages, power outages, need to expedite processing, internet issues, etc.). Track each pending amount individually against aging balances to identify potential candidates and follow up accordingly. Review open sales orders in the sales module and associate them with pending amounts to identify possible candidates. Prepare and distribute to all involved personnel a consolidated list of unidentified amounts along with potential customers to accelerate payment application processes, thereby updating customer account balances. Process returned checks. Send invoices to CEDIS using standardized formats. Issue credit notes. Close daily collection periods and perform monthly closing. Generate local and CEDIS payment complement receipts. Support the Credit and Collections Manager in all related activities. Comply fully with applicable quality management system documentation, including completion of required forms and generation of applicable evidence. Use personal protective equipment and hygiene measures in designated areas. WE OFFER A COMPETITIVE SALARY \+ BENEFITS EXCEEDING LEGAL REQUIREMENTS. Please review our privacy notice on our website.** Employment Type: Full-time Salary: Starting at $12,000\.00 per month Benefits: * Salary increases * Savings fund * Sick leave days * Company parking * Option for indefinite-term contract * Life insurance * Company phone * Food vouchers Experience: * Similar position: 1 year (Mandatory) License/Certification: * Federal Class A driver's license (Mandatory) Work Location: On-site employment