Indeed
Sales and Customer Service Executive – Telephony
Job Summary:
Call Center Executive to attend to, advise, and follow up with customers and prospects, combining consultative sales and customer service with a professional approach.
Key Highlights:
1. Consultative sales and customer service
2. Continuous training on products and academic events
3. Growth opportunity
**Anser is seeking a Sales and Customer Service Executive – Telephony for Colonia Country Club – Guadalajara, Jalisco**
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**A leading company specializing in medical education and regenerative medicine distribution**
We’re looking for your talent!
**Call Center Executive**
**Position Objective:** To attend to, advise, and follow up with customers and prospects, combining consultative sales and customer service with a professional, empathetic, results-oriented approach focused on closing deals and customer retention.
**Profile:**
Minimum education: Completed high school or incomplete bachelor’s degree.
Minimum 1 year of sales experience; experience working with physicians, the healthcare sector, or academic events is preferred.
Excellent verbal communication skills, clear diction, and proper spelling.
Basic proficiency in Excel, email, and WhatsApp Web.
**Main Responsibilities:**
Answer incoming calls and messages from customers and prospects.
Process and manage orders.
Provide clear information about services, treatments, and programs.
Follow up with interested prospects until sale closure.
Schedule appointments, sessions, or medical evaluation calls.
Conduct post-sale follow-up to ensure customer satisfaction.
Resolve inquiries, incidents, or basic requests.
Accurately record information in the database.
Support outbound calling and messaging follow-up campaigns.
**We Offer:**
Base salary: $12,000 + commissions (approximately $3,000 to $5,000 per month)
All statutory benefits
Continuous training on products and academic events
A professional and stable work environment
Opportunity for growth within RCG
Work location: Avenida de las Américas, Colonia Country Club, Guadalajara, Jal
Working Hours: Monday–Friday, 9 a.m. to 5 p.m.
**Desired Education Level:**
Upper Secondary Education
**Desired Experience Level:**
Mid-Level
**Departmental Function:**
Commercial / Sales
**Industry:**
Hospital and Healthcare
*This vacancy comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=69767b9d650000290084aed8&source=indeed

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
$MXN 12,000/year