Position Summary: We are seeking a professional with experience in end-user technical support, IT service monitoring, hardware and software troubleshooting, and mobile telephony service administration. Key Responsibilities: 1. End-user technical support and IT service monitoring 2. Hardware and software troubleshooting 3. Mobile telephony service administration Requirements: - End-user technical support - IT service monitoring - Identification and resolution of hardware and software issues - Software installation for PCs and printers - Mobile telephony service administration - English proficiency at 70% (preferred) Employment Type: Full-time Salary: $7.00 per month Benefits: * Study support Work Location: On-site employment