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Technical Support

$MXN 9,900/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

MacStore. We are a leading company in the distribution of Apple products and services. (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic. Position: **Technical Support at Martín Carrera** Key responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We offer: Gross monthly salary: $9,900\.00 (salary growth and service commissions). Monthly food vouchers: $350\.00 Punctuality bonus: $900\.00 (paid directly to payroll) Statutory and above-statutory benefits: 100% IMSS contributions. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement opportunities. Ongoing training. Additional benefits after 3 months (permanent payroll): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school diploma. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly rest days).

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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