Java Application Support Engineer - (Trainee)

Description

Job Summary: SOFTTEK is seeking a Java Application Support Engineer (Trainee) to join its team and assist in incident handling and error analysis. Key Highlights: 1. Opportunity for development in Java application support 2. Participation in Level 1/2 incident resolution 3. Career and life plan S O F T T E K Is a leading Systems Consulting firm among IT service providers, with over 30 years of market presence. We stand out as one of the best places to work in Mexico, Brazil, and Argentina. We invite you to join our team of collaborators as: Java Application Support Engineer (Trainee) Requirements: Education: Bachelor's degree in Computer Science or related field. Experience: Minimum 6 months in a similar role. Gender: Not specified. Age: Not specified. Solid knowledge in: • Basic Java SE programming • Fundamentals of Object-Oriented Programming (OOP) • Basic use of Spring / Spring Boot (desirable) • Elementary knowledge of: • SQL (simple queries) • HTML/CSS/JS (if required by the application) • Initial familiarity with: • Git • IDEs (IntelliJ, Eclipse, NetBeans) • Basic understanding of application logs Responsibilities: • Activities within the application support project (Trainee) • Handling Level 1 / low-complexity Level 2 incidents • Performing initial error analysis (log review) • Supporting resolution of: • Simple functional errors • Configuration failures • Appropriate escalation of more complex tickets • Executing simple SQL scripts under guidance • Validating fixes in development or QA environments • Documenting: • Recurring incidents • Applied solutions • Ticket tracking in ITSM tools (ServiceNow, Jira, Remedy, etc.) • Support during deployment windows (observer/support role) We offer: Training Statutory and above-statutory benefits Career and life plan. Work location: CDMX Work mode: On-site If you meet the profile and are interested in this position, please send your updated CV in WORD format, indicating your salary expectations and availability to Ma. De Lourdes Camarillo B. -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Keywords: engineer, engineers, female engineer, ing, engineer, support, support, apprentice, apprentice, internship, trainee