### **Job Description** **Support Time Zone:** 9:00 AM – 6:00 PM EST (North America) **Start**–2 weeks (Notice Period) **Experience:**10\+ Years **Location:** Mexico ### **About the Role** We are seeking a seasoned **Operating System Administrator / SAP BASIS** **Expert** with deep hands\-on experience supporting SAP landscapes across ABAP, Java, and Non\-NetWeaver environments (Cloud On\-Prem). This role requires strong technical leadership, proactive problem\-solving, and the ability to operate in a global, fast\-paced environment. ### **Key Responsibilities** * Oversee, administer, and optimize SAP systems across ABAP/Non\-ABAP landscapes. * Plan, coordinate, and execute maintenance activities across business\-critical systems. * Implement and manage **High Availability**solutions (Pacemaker, MS Clusters, HANA HSR). * Perform SAP system performance tuning and advanced troubleshooting. * Manage SAP certificates for NetWeaver HANA environments. * Support technical upgrades, migrations, and new implementations. * Automate administration tasks using **SAP Landscape Management**. * Monitor systems using **SAP Solution Manager / Focused Run**. * Collaborate with global IT teams (Japan, China, India, Germany, US, Mexico). * Ensure adherence to **SLAs / OLAs**and propose improvement measures. * Lead or contribute to internal technical projects. * Manage and mentor small to mid\-sized teams. * Work within **ITIL**and **SAFe (Agile)**frameworks. ### **Required Skills Experience** * **10\+ years**SAP BASIS / OS Administration experience. * Strong expertise across **NetWeaver ABAP Java**and HANA ecosystems. * Experience with Cloud, On\-Prem, and hybrid SAP environments. * High Availability DR expertise. * Hands\-on experience with SolMan/Focused Run monitoring. * Strong analytical, communication, and stakeholder management skills. * Ability to work independently and continuously learn emerging SAP technologies (HANA, Fiori, BTP, Cloud Connector, Mobility, etc.). ### **Why Join Us?** * Work with a global, high\-performing SAP technology team. * Exposure to latest SAP innovations and co\-innovation initiatives. * Opportunity to lead critical technical projects and teams. * 100% remote role with North America exposure.