We are looking for a Home Collection Manager to join our team. In this position, you will be responsible for managing and overseeing home collection activities, ensuring efficient and effective debt recovery. Your ability to adapt to change and your analytical skills will be key to identifying patterns and improvement opportunities in our processes. Your communication and persuasion skills are essential to establish and maintain strong relationships with our customers, guaranteeing exceptional customer service. The management and control of your own emotions and those of customers will be essential to maintain a positive and productive work environment. Additionally, your management experience will allow you to supervise and motivate a collection team, ensuring the achievement of established goals. This is an on-site position and requires full dedication to collection activities. If you have a customer service-oriented approach and are willing to take on significant responsibilities, this opportunity could be ideal for you. We would like you to join a dynamic and committed team, where your contribution will be valued and your professional development supported. If you believe you have the necessary skills for this challenge, we invite you to consider this opportunity. COLLECTION MANAGER CUSTOMER SERVICE MINIMUM ONE YEAR OF EXPERIENCE IN THE AREA. JOB DESCRIPTION: Direct home visits to clients with payment arrears Customer retention and recovery of overdue accounts Recovery of modems, digital boxes Follow-up on payment promises REQUIREMENTS Flexible schedule * Excellent customer service attitude * Proactive * Strong verbal skills * Skilled negotiator * Results-oriented * Knowledge of the city Own vehicle Safeguarding work tools Base salary plus commissions and statutory and additional benefits Flexible schedule WORK LOCATION: CUAUTHEMOC DOCTORES CDMX CP. 06720 ATIZAPAN DE ZARAGOSA OR LAS AGUILAS ALVARO OBREGON WORK HOURS: FULL TIME CONTRACT TYPE: INDEFINITE TERM SALARY: $8,364 EDUCATION: MINIMUM SECONDARY SCHOOL LICENSE: VALID