Support Agent - Basic Computer Experience

Description

Job Summary: Provides specialized technical support to users of Promob systems, managing incidents and assisting customers to ensure effective resolution and a positive experience. Key Highlights: 1. Specialized technical support for Promob systems. 2. Timely management of requests and incidents. 3. Ensure a positive customer experience and effective resolution. • Provide technical support to users via tickets, focused on Promob systems. • Manage requests and incidents in a timely manner. • Assist customers in resolving issues until closure. • Ensure a positive customer experience by focusing on service quality and effective resolution. • Document cases and follow established processes.-Requirements- Minimum education: High school diploma - General Baccalaureate years of experience Age: between 18 and 45 years Knowledge: Promob, Technical support Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, support, soporte