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Technical Support
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Coyotla 423, San Bernardino Tlaxcalancingo, 72821 San Bernardino Tlaxcalancingo, Pue., Mexico
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Description

Area: Technical Support **Main Responsibilities** 1\. Technological Infrastructure 2\. Technological Equipment and Furniture 3\. Software Installation and Configuration 4\. Technical Support and User Assistance 5\. Information Security 6\. Asset Administration and Control **Technical Knowledge** * LAN/WiFi networks, IP addressing, and structured cabling. * Computing hardware: diagnosis, repair, and configuration. * Printers, IP phones, switches, and peripheral devices. * Software installation, license administration, and application configuration. * Basic concepts of cybersecurity and backups. Soft Skills * Orientation toward internal customers. * Analytical ability and problem-solving skills. * Organization and adherence to processes. * Clear communication and patience with users. * Proactivity and continuous improvement. Academic Qualification: Bachelor’s degree in Computer Systems Engineering, Computer Science, Information Technologies, or a related field. Minimum Experience: 1–2 years in technical support, infrastructure, computer equipment administration, and networking. Position Type: Full-time, Indefinite-term employment Benefits: * Option for an indefinite-term contract Work Location: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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