Tizayuca Management & Support Job Listings

VoIP Administrator - FreeSwitch65163399295234120

Summary: This role involves hands-on support and evolution of hosted VoIP and unified communications platforms, focusing on FreeSWITCH, FusionPBX, and SIP-based telephony. Highlights: 1. Support and evolve hosted VoIP and unified communications platforms 2. Engage in real-world troubleshooting and secure VoIP deployments 3. Work with modern, privately hosted VoIP infrastructure **Job Title:** VoIP System Administrator **Department:** IT Managed Support Services **Location: Mexico City** **Mexico’s SAT**: Registered with (Tax Administration Service). Should have a Mexican RFC tax ID. **Position Type:** Full\-Time **Language**: Fluent English (Required) **Currency**: Paid in MXN **VoIP System Administrator (FreeSWITCH / FusionPBX)** **Location:** Remote (Mexico) **Experience Level:** Intermediate (4–6 years) **About the Role** We are looking for a **VoIP System Administrator** to support and evolve our hosted VoIP and unified communications platforms. This role is ideal for someone who enjoys working hands\-on with **FreeSWITCH, FusionPBX**, and SIP\-based telephony, while also engaging in **real\-world troubleshooting**, customer onboarding, and secure VoIP deployments. You will be responsible for managing production VoIP environments, supporting customer phone systems, deploying IP phones remotely, and collaborating with networking and security teams to ensure high availability, performance, and call quality. **Key Responsibilities** * Administer, maintain, and monitor **FreeSWITCH / FusionPBX** or equivalent VoIP platforms * Configure and support **multi\-tenant VoIP environments** * Provision, configure, and remotely deploy **Yealink IP phones** (and similar vendors) * Manage SIP trunks, extensions, dial plans, call routing, IVRs, voicemail, and failover * Troubleshoot call quality issues (latency, jitter, packet loss, echo) * Perform **packet analysis using Wireshark** to diagnose SIP/RTP issues * Work closely with firewall and network configurations (NAT, SIP ALG, port forwarding) * Assist with customer onboarding, migrations, and VoIP cutovers * Monitor system health, logs, CDRs, and service availability * Document configurations, procedures, and customer deployments * Participate in incident response and service restoration when required **Required Technical Skills** * Hands\-on experience with: + **FreeSWITCH** + **FusionPBX** (or strong FreeSWITCH\-based systems) * Strong understanding of: + SIP, RTP, UDP/TCP + NAT traversal and VoIP firewall rules * Experience deploying and managing: + **Yealink IP phones** (Auto\-Provisioning, firmware, templates) * Network troubleshooting skills: + VLANs, QoS, firewalls, VPNs + Packet capture and analysis using **Wireshark** * Linux administration experience (Ubuntu / Debian preferred) * Experience working in MSP or hosted VoIP environments **Nice\-to\-Have Skills** * Experience with: + Kamailio or OpenSIPS + SBCs and SIP security hardening * Knowledge of: + TLS / SRTP + Multi\-region VoIP deployments * Exposure to: + Cloud or private data center environments + Monitoring tools and alerting systems * Previous customer\-facing or managed services experience **Soft Skills \& Attributes** * Strong troubleshooting mindset and attention to detail * Comfortable working independently and in small technical teams * Ability to explain technical concepts to non\-technical users * Organized, documentation\-driven approach * Calm under pressure during service incidents **What We Offer** * Opportunity to work with **modern, privately hosted VoIP infrastructure** * Exposure to **enterprise and regulated environments** * A technical, no\-nonsense engineering culture * Competitive compensation based on experience

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Senior Specialist, Quality Assurance65110579330563121

Indeed

Senior Specialist, Quality Assurance

Senior Specialist, Quality Assurance Your potential has a place here with TTEC’s award\-winning employment experience. As a Quality Assurance Senior Specialist working hybrid in Mexico City, you’ll be a part of bringing humanity to business. \#experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico City says it all! **What You’ll be Doing** Do you love to help boost performance? Do you have a passion for leading, mentoring and coaching? You’ll evaluate and analyze customer interactions, then provide feedback and training to improve the customer experience and satisfaction scores. While evaluating calls with your active listening skill, you’ll pinpoint areas for improvement and ensure proper information is being given to customers. From there, you’ll use your honest and empathetic manner to motivate team leads and associates through helpful training and tips to help them succeed in quality customer experience on every call. You'll report to Senior Manager of Learning \& Development. You’ll contribute to the success of the customer experience as well as the overall success of the team. **During a Typical Day, You’ll** * Pinpoint areas of improvement through monitoring calls for customer satisfaction and client requirements while addressing employee related issues and coordinating training on new or revised information * Use your thorough knowledge and understanding of client specific call and product knowledge requirements to prepare reports * Bring your time management and organizational skills to manage multiple, complex, on‐going tasks * Provide feedback in an open and empathetic conversation with team leads and associates to train and cover topics related to handling calls **What You Bring to the Role** * Associate degree, technical school or equivalent work experience * Engage and support in making sure the team has the proper tools to accomplish day\-to\-day tasks * Consistently mentor and inspire others * Customer service and call center experience * Understanding, interpreting, and manipulating data for reporting **What You Can Expect** * Supportive of your career and professional development * An inclusive culture and community minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Ask us about our paid time off (PTO) and wellness and healthcare benefits * And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.ttec.com/ for more information. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. **Primary Location**: MX\-DF\-Mexico DF

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Software Development Advisor65090445273474122

Indeed

Software Development Advisor

Location Mexico City, MX Category Technical Engineering Req ID: 353394 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward\-thinking organization, apply now. We are currently seeking a Software Development Advisor to join our team in Mexico City, México (MX\-MEX), Mexico (MX). Senior Production Support Engineer About the Role We are seeking a Senior Production Support Engineer to ensure the stability, performance, and reliability of critical production systems. This role involves monitoring, troubleshooting, and resolving issues, adhering to SLAs, and delivering exceptional customer support. You will also implement enhancements to improve system efficiency and resilience. Key Responsibilities * Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance. * Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines. * Provide customer\-focused support , ensuring timely communication and resolution of incidents. * Review existing systems and propose/implement enhancements for scalability and reliability. * Perform root cause analysis and recommend break\-fix solutions for code and database issues. * Collaborate with cross\-functional teams including business, risk, and IT stakeholders. * Participate in on\-call rotations and provide support during off\-hours/weekends as needed. * Document incidents, resolutions, and system changes for knowledge base and audit purposes. Mandatory Experience * 5\+ years experience in .NET Production application support. * 3\+ years experience with ETL tools such as Informatica or Microsoft SSIS . * 1\+ year experience with AWS cloud services. Required Skills * Strong expertise in .NET and ETL tools (Informatica or SSIS). * Proficiency in multiple programming languages: .NET, C\#, VB.NET, VB6, JavaScript, HTML. * Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability. * Skilled in query performance optimization and database tuning. * Experience in upgrading, configuring, and debugging existing systems. * Strong problem\-solving skills for triaging complex issues and handling escalations. * Familiarity with modern data security and privacy practices. * Excellent communication skills and ability to work across diverse teams. * Process\-oriented mindset with adaptability to change. * Commitment to SLA adherence and delivering high\-quality customer support. * Willingness to provide after\-hours and weekend support when required. * Strong organizational and time management skills. * High integrity in handling confidential information. Nice to Have * Knowledge of the Insurance industry is a plus. \#LI\-LATAM About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100\. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise\-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start\-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R\&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in\-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact\-us. *NTT DATA endeavors to make* *https://us.nttdata.com* *accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at* *https://us.nttdata.com/en/contact\-us**.* *This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click* *here**. If you'd like more information on your EEO rights under the law, please click* *here**. For Pay Transparency information, please click* *here**.*

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

Training Instructor

**Grupo Ahorra** ---------------- We are looking for a new team member to join our company as a **Training Instructor.** We are seeking a Training Instructor for Call Center Responsibilities: Develop and deliver training programs Evaluate and update training programs Provide feedback Requirements: 1 year of experience as a call center instructor Group management skills Effective communication skills General knowledge of insurance (preferred) Development of training materials and creation of descriptive letters We offer: * Base salary $9,000 + Bonus $2,000 + Statutory benefits (IMSS, Christmas bonus, vacation, holidays) * Life insurance * Loyalty plans (salary advance, back-to-school support for your children, financial support for marriage, childbirth or loss of an immediate family member) * Career development plan (Coordinator, Sales Manager) * Cafeteria service MONDAY TO FRIDAY, FULL-TIME WORK LOCATION: TACUBA METRO STATION For more information, apply through this channel

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 9,000/month

Indeed

Trainer

Trainer Your potential has a place here with TTEC’s award\-winning employment experience. As a Learning and Development Trainer working onsite in Mexico City, you’ll be a part of bringing humanity to business. \#experienceTTEC What You’ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process. You’ll report to the Senior Manager of Learning \& Development. We’re looking for a Trainer to welcome and excite new hires as they start their new careers. **During a Typical Day, You’ll** * Inspire and motivate learners to reach for amazing * Mentor and coach new hires within client training goals and time frames * Bring your interest in helping others to start their career journeys successfully * Deliver high quality client product training **What You Bring to the Role** * High school diploma or equivalent * 6 months or more in training and adult learning or call center experience * Team building and nurturing an inclusive learning environment * Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day\-to\-day tasks * Computer experience * Full\-time availability to work onsite. **What You Can Expect** * Supportive of your career and professional development * An inclusive culture and community minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Ask us about our paid time off (PTO) and wellness and healthcare benefits * And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.ttec.com/ for more information. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. **Primary Location**: MX\-DF\-Mexico DF

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Quality Assurance Auditor65051073587073125

Indeed

Quality Assurance Auditor

**We're Hiring: Quality Assurance Auditor – Outbound Call Center (Remote \| Full\-Time)** *Protect the Customer. Elevate the Team. Power Performance with Insight.* At **HeroCo**, the force behind **Sun Coast Sciences**, we believe *excellence is built on trust, transparency, and constant improvement*. Our mission is to empower people to live longer, feel better, and perform at their best. That starts with delivering a gold\-standard customer experience—every single time. We're looking for a **Quality Assurance (QA) Auditor** to help us keep that promise. In this role, you won’t just monitor calls—you’ll protect the integrity of our customer interactions, uphold compliance, and deliver feedback that lifts performance across the board. ### **About the Role:** As a QA Auditor, you’ll serve as the silent force behind our high\-performing sales team. With access to Salesforce, Vonage, and Conversation Analyzer, you’ll review interactions daily to ensure agents are adhering to scripts, using our permission\-based selling approach authentically, and representing our brand with clarity, care, and compliance. You’ll be responsible for: * **Monitoring \& Auditing**: Listening to calls and reviewing communications daily to evaluate tone, accuracy, compliance, and execution of our sales methodology. * **Reporting with Impact**: Delivering clear, actionable QA reports that help our agents and leaders get better—faster. * **Insight Generation**: Identifying trends, coaching opportunities, and customer risks before they become problems. * **Compliance Watchdog**: Staying on top of industry standards and internal policy to protect the company and the customer. * **Collaboration \& Calibration**: Partnering with team leads and QA peers to align on standards, coach to the ideal, and raise the bar across the team. ### **What You Bring:** * **2\+ years** in QA, auditing, or outbound call center performance monitoring * Hands\-on experience with **Salesforce**, **Vonage**, and **Conversation Analyzer** * A sharp ear for tone, nuance, and adherence to highly scripted sales approaches * **Extreme attention to detail** and **high integrity**—you protect what matters * Experience working **remotely** with a track record of trust, follow\-through, and responsiveness * Strong written communication skills—you can turn observations into feedback that sticks * Bonus: Knowledge of **permission\-based selling** or high\-compliance industries (wellness, financial, etc.). ### **Why Join HeroCo \& Sun Coast Sciences?** We’re not your average wellness company—we’re a science\-backed, customer\-obsessed team that believes in doing things the right way. That means clear expectations, radical integrity, and a culture of continuous improvement. We live our values: * **Radical Integrity** – Trust is our foundation. * **Relentless Growth** – We don’t settle for average. * **Customer\-Obsessed** – Every touchpoint matters. * **Accountable to Results** – We inspect what we expect. ### **Compensation \& Perks:** * **Base Pay**: Competitive hourly or salaried compensation * **Remote Work**: 100% virtual—collaborate with a passionate team across the globe * **Culture of Excellence**: Be part of a fast\-paced, mission\-driven team that values feedback, growth, and performance ### **Ready to Be the Eyes and Ears Behind a World\-Class Sales Team?**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

WFM Analyst (GTR)

We are looking for your talent as a **GTR Analyst**! If you are passionate about numbers, an Excel expert, and interested in call center metrics, this opportunity is for you. Requirements: * Advanced **Excel skills** (pivot tables, formulas, reports). * Desirable knowledge of **call center metrics**. * Availability for **evening shift** (3:00 PM – 11:00 PM). **We offer**: * **$12,000 gross monthly salary**. * **Statutory benefits from day one**. * 1 weekday day off. * **Professional growth plan** within the company. * Dynamic work environment focused on results. **Work location:** Barranca del Muerto Metro Station Position type: Full-time, Indefinite term Salary: Starting at $12,000.00 per month Benefits: * Option for indefinite-term contract Workplace: On-site employment

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 12,000/year

CALL CENTER OPERATIONS SUPERVISOR GMM64698083792387127

Indeed

CALL CENTER OPERATIONS SUPERVISOR GMM

We are seeking a Call Center Supervisor WE OFFER: BASE SALARY $8,000\+BONUS $2,500\+COMMISSIONS * Statutory benefits (IMSS, Year-end bonus, Vacation, Holidays) * Life insurance * Loyalty programs (Salary advance, back-to-school support for your children, financial assistance for marriage, childbirth, or loss of an immediate family member) * Career development plan (Coordinator, Sales Manager) * Cafeteria service RESPONSIBILITIES: Team management Work based on established goals and objectives Monitoring of KPIs and report generation Strategy development REQUIREMENTS: Completed high school education Minimum 1 year of experience as a Call Center Supervisor Monday to Friday, Full-time

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 8,000/month

Health Actuarial Senior Analyst64668297627906128

Indeed

Health Actuarial Senior Analyst

Descripción de la publicación: **Health Actuarial Senior Analyst** Are you eager to broaden your professional experience and take your career to new heights? Want to collaborate with a dynamic and inclusive team, where your ideas are valued and your growth is encouraged? This is the next step in your career! This is a hybrid role based in our Mexico City office. You’ll enjoy the flexibility of working both remotely and in\-person after an initial training period, while building connections with global colleagues in a vibrant workspace in our Global Capability Center. **What the day will look like** You will play a crucial part in the analysis of actuarial data and financial reporting, contributing to significant decisions for our clients. We will support you in staying up to date with industry systems and products to enhance your consulting expertise and the value you bring to clients. Some responsibilities include:* Support client projects by performing actuarial and data analysis, preparing clear financial reports, and using sophisticated MS Excel functions for meaningful insights. * Assist with the development and maintenance of financial models and exhibits, ensuring accuracy and clarity for internal teams and client communication. * Conduct special projects as required, such as plan changes or analyses comparing self\-funded and fully insured approaches. * Prepare clear and informative financial exhibits to support client reports and correspondence. * Maintain current knowledge of group systems, products and technology, understanding their relevance to group insurance consulting. **How this opportunity is different** You will have exceptional opportunities for growth, both vertically and horizontally within our organization. Not only do our colleagues have access to tools to build various financial models such as Incurred But Not Reported Claims model, Actuarial Value Plan Model and Pricing Models with MS Excel, but we also provide our innovative Actuarial Modeling Suite, a proprietary software. **Skills and experience that will lead to success** To excel as a Senior Health Analyst at Aon, we are looking for candidates who bring expertise, enthusiasm, and a commitment to excellence. Our colleagues have excellent technical and analytical abilities, demonstrating attention to detail and a dedication to delivering high\-quality results.* A minimum of two years of experience in actuarial analysis, insurance, or fund management. * Proficiency in Microsoft Office software, especially Excel. * Strong written and verbal communication, with the ability to convey complex ideas clearly to diverse audiences. * English fluency at C1 Level is required **Education** An undergraduate degree, ideally in mathematics, statistics, finance, economics, engineering, or related fields. Postgraduate studies are an asset and will be highly regarded. **How we support our colleagues** In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. \#LI\-Hybrid \#LI\-SM2

C. Río Lerma 234, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

Biz Dev Lead - Datacenter Staffing64525799886081129

Indeed

Biz Dev Lead - Datacenter Staffing

A strategic growth role focused on expanding business within the data center and industrial staffing sectors — blending business development, market intelligence, and partnership\-building. **Location:**Latin America \- Fully Remote **Your Mission: Day to Day Responsibilities** * Generate and qualify B2B leads within construction, engineering, and technical staffing sectors. * Build and maintain a high\-quality sales pipeline targeting industrial and data center clients. * Engage decision\-makers via LinkedIn, email, and calls to develop long\-term client relationships. * Conduct market research to identify new niches, validate go\-to\-market strategies, and support expansion projects. * Collaborate cross\-functionally to align client demand with recruiting capabilities and delivery capacity. * Report insights and trends to inform strategy, pricing, and positioning decisions. **Your Toolbox: Skills to be Successful** * Proven experience in business development within technical, industrial, or construction\-related sectors. * Knowledge of staffing and recruiting operations, especially for skilled trades or engineering roles. * Strong research and analytical mindset — able to identify emerging opportunities and test new approaches. * Excellent communication and relationship\-building skills across multiple channels. * Entrepreneurial, self\-driven, and adaptable to a fast\-evolving environment. * Comfortable working part\-time with autonomy and ownership. **Your Perks: What's in it for you** * Flexible, full\-time role ideal for entrepreneurial professionals. * Direct impact on shaping market expansion strategies in a high\-growth sector. * Collaborative environment focused on experimentation, learning, and results. * Opportunity to grow into a larger strategic or leadership position as traction builds. * Applicants with experience or interest in data center, infrastructure, or industrial staffing markets are a plus — but not a must. **Why Adaptive Teams?** At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be. **What to Expect from Our Application Process?** Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to **check your inbox** (and **your spam folder**, just in case) for further instructions. We understand **your time is valuable**, so we strive to keep the assessment process **under 45 minutes** whenever possible, though some roles may require a slightly longer time investment. Once selected, you’ll have the chance to **schedule your first interview** with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Telemarketing Sales Representative642434283991071210

Indeed

Telemarketing Sales Representative

Job Opportunity: Call Center Sales Representative **Position**: Call Center Sales Representative **Location**: Office / Remote (as assigned) Requirements * Minimum of **1 year of experience in call center or telesales**. * Excellent communication and expression skills. * Clear voice, quick thinking, and fast learning ability. * Basic computer skills, familiarity with CRM or Excel for customer record keeping. * High stress tolerance, results-oriented, and goal-driven. * Teamwork spirit and ability to independently solve problems. Responsibilities * Prospect and contact potential customers via phone or other digital channels. * Maintain customer relationships, answer inquiries, and close sales. * Meet individual and team sales targets. * Prepare customer management reports and summaries. Salary and Benefits * **Base salary**: 8,000 – 10,000 pesos/month (based on experience). * **Bonuses and commissions**: individual sales commission \+ team sales commission. * **Attendance and punctuality bonus**: up to 1,500 pesos/month. * **Growth opportunities**: potential promotion to Team Supervisor or Sales Manager. Job type: Full-time, Commission-based Salary: $8,000\.00 \- $10,000\.00 per month Work location: On-site position

Calle Bahia de Sta. Barbara 102a, Verónica Anzúres, Miguel Hidalgo, 11300 Ciudad de México, CDMX, Mexico

$MXN 8,000-10,000/month

Indeed

COLLECTIONS EXECUTIVE

*This vacancy comes from the Talenteca.com job board* ### **Job opening for HUNTER MEXICO in Azcapotzalco, Mexico City** **Collections Analyst.** ***PR*** is a digital financial technology and services company aiming to become the primary financial relationship for Mexican consumers and reward their financial lives through inclusion, simplicity, convenience, trust, and security. **Responsibilities:** * **Recover accounts in collections through friendly management that promotes proper financial culture to customers, using objections and solution alternatives tailored to customer needs.** * **Provide information about products/services, clarify questions, and resolve inquiries regarding amounts, dates, payment channels, and other alternatives that allow credit regularization.** * **Communicate to your manager any identified opportunities for improvement for our customers.** * **Ensure excellent service levels and maintain high customer satisfaction.** * **Provide appropriate solutions and alternatives to our customers.** **Requirements:** * **Experience in collections and customer service** * **Excellent communication skills** * **Subject matter expert with tactical and strategic skills in the financial industry and collections field** * **Negotiation skills, handling objections, and offering alternative solutions.** * **Empathy and customer orientation** * **Active listening** * **Ability to analyze and resolve complex situations with an excellent attitude** * **Follow procedures, guidelines, and communication policies** * **Good telephone presence and active listening skills** **What is offered:** **Biweekly pay of $9,000 net.** **Statutory benefits.** **SCHEDULE:** **Monday to Friday from** **8:00 am to 5:30 pm.** **Saturdays from:** **8:00 am to 12:00 pm** **Desired education level:** Basic **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=68edb2506e00002b00f1e401&source=indeed*

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico

$MXN 9,000/month

Telemarketing Sales Manager641513636672031212

Indeed

Telemarketing Sales Manager

**Position Objective:** Lead and develop the sales team to achieve the business objectives established by the company. Implement effective prospecting, follow-up, and closing strategies, as well as monitor team performance, ensure KPI compliance, and generate results through various sales channels (telemarketing, call center). **Responsibilities:** * Lead the telemarketing sales executive team (call center). * Establish short, medium, and long-term sales targets and strategies. * Supervise individual and team performance, ensuring KPI compliance. * Implement and improve customer acquisition processes via phone, email, and digital platforms. * Design campaigns, promotions, and sales actions in collaboration with other departments. * Continuously train, motivate, and provide feedback to the sales team. * Present weekly/monthly reports to management on progress, challenges, and results. * Participate in the design of sales tools and support materials for the team. * Identify areas for improvement in the sales process and propose tactical solutions. **Requirements:** * Bachelor's degree in Marketing, Business Administration, or related field. * **Minimum 5 years of experience** leading telemarketing sales teams. * Proficiency in CRM tools, Excel, and business data analysis. * Strong results orientation, positive leadership, and decision-making skills. * Ability to motivate and build high-performance teams. * **Age between 32 and 45 years** **Skills:** 1\. Clear and persuasive communication 2\. Positive and developmental leadership 3\. Frustration tolerance and resilience 4\. Analytical thinking and decision-making 5\. Empathy and team management 6\. Adaptability to change **We Offer:** * Base salary * Commissions * Statutory benefits * Additional rest days beyond legal requirements We are located in Naucalpan, Edomex Positive work environment Job type: Full-time Salary: $17,000.00 - $22,000.00 per month Benefits: * Flexible hours Experience: * Telemarketing: 5 years (Required) Workplace: On-site

Bjd. de Los Niños 1, Padre Figueroa, 53410 Naucalpan de Juárez, Méx., Mexico

$MXN 17,000-22,000/year

Post Sales Enablement Associate Manager641492917076501213

Indeed

Post Sales Enablement Associate Manager

**About this job** We are the shapers of tomorrow. As the largest global consumer intelligence company, we pride ourselves in our ability to reveal new pathways to sustainable growth – for our clients, our people and the world. At our core, we’re a diverse team of talented people who leverage data and technology to turn aspiration into reality. We share a passion to push things forward and the integrity to do it in the right way. We’ll enable you to take your future into your own hands and play a leading role in our story. Our Post\-Sales Enablement division plays a strategic role in empowering our sales organization to operate more efficiently, remain focused on driving new business, and deliver a seamless customer experience after contract closure.This team partners closely with cross\-functional stakeholders—including Sales, Marketing, Product Marketing, Product, and Customer Success—to identify, implement, and optimize the right mix of tools, processes, and best practices. The ultimate goal is to accelerate the transition from closed opportunities to recognized revenue, while ensuring operational excellence and client satisfaction. The Post\-Sales Enablement Associate Manager serves as a strategic enabler and advisor, focused on enhancing sales productivity, efficiency, and performance through process optimization, data analysis, technology, and strategic support in identifying business opportunities. This role leads a regional team across Latin America and is accountable for the team’s performance, key enablement metrics, and overall business impact. In addition to driving results, the Associate Manager is responsible for the development, engagement, and performance management of the team, ensuring alignment with organizational goals and continuous improvement. **Responsibilities:** Responsible for coordinating, monitoring and developing process inside of SA\&I sales support structure. To ensure the highest quality \& hygiene on revenue and pipeline. Timing and deadliness management. Needs assessment and optimal use of resources through prioritization and sense of urgency. System and tools management. Identification of necessary contingencies and implementation to avoid any risk. Become the key contact for operational decisions, to guarantee revenue conversion, perform revenue analysis and pipeline administration to drive reliable data for revenue forecasting and business goals achievement in a monthly and quarterly basis, Knowledge and management of financial processes and policies related to revenue. Contribute to ensure a seamless process across sales, customer success and finance areas by addressing the correct support and become the cross functional link. Impulse initiatives aligned to NIQ strategic objectives through the execution and process improvement. **Key Accountabilities:** * **PIPELINE MANAGEMENT** + Opportunities creation and opportunity management for sales teams and advise on opportunity set\-up, stages and conversion in MS Dynamics (CRM platform). + Revenue \+ Pipeline analysis, hygiene, and KPIs * **PROJECT COMMISSIONING** + Commission opportunities in MS Dynamics, WBS management, CINTRAL management and administrative steps (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO). + Commissioning analysis and month end close activities execution. + Raise request and coordinate new client account creation in SAP. * **BILLING \& CASH COLLECTION** + Secure the billing process, and follow up with the Billing team on invoicing to clients and dispatch execution. + Management of credit memo process reviews/cancellations. + Unbilled analysis + AR analysis + Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team. * **REVENUE RECOGNITION** + Secure revenue recognition process + SAP are updates process management and analysis (dates, amount, billing instructions). Post Opportunity Change Requests process. + Project executions and delivery administrative process execution and follow up with the project management \& customer success teams such as EODs/Pos. + Overall coordination with Finance including follow\-ups on requests and other Finance/Revenue\-related tasks, as assigned **Qualifications** ------------------ * 5\+ years of work experience related to Project Management/coordination w/ multiple stakeholders or Finance * Fluent in English * Solid communication skills, both written and verbal * Deadlines and urgency driven * Technologically capable \- can work/learn to work with our MS Dynamics, PowerBI and IDSW * Finance knowledge and/or Market Research industry knowledge is a plus **Additional Information** -------------------------- **Our Benefits** * Flexible work environment with Hybrid work model * Peer to peer recognition program * Comprehensive health insurance * Short Friday * Annual Bonus * Career development tailored to NielsenIQ roles * Access to on\-demand learning content and NIQ social communities * Mentoring programs ...and more! **Our Benefits** * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee\-Assistance\-Program (EAP) **About NIQ** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state\-of\-the\-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100\+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? **Our commitment to Diversity, Equity, and Inclusion** At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\-center/diversity\-inclusion

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

IT Manager

ABOUT US We are a multinational technology company with a strong presence across Asia, the United States, and now Mexico, specializing in customer support solutions for Call Centers within the Business Process Outsourcing (BPO) industry. As an industry leader, we are committed to driving innovation, operational excellence, and an outstanding employee experience across all our locations. Job Title: IT Senior Manager – Call Center Infrastructure and Operations, Reporting to Country General Director Job Summary: We are seeking an experienced and strategic IT Senior Manager to lead the design, implementation, and support of our call center’s technology infrastructure. This role is responsible for ensuring optimal performance, security, and scalability of all systems, including servers, networks, nodes, connectivity, VPNs, and bandwidth management. The ideal candidate will be an expert in launching IT operations from scratch, building robust environments to support rapid business growth and operational excellence. ABOUT US We are a multinational technology company with a strong presence across Asia, the United States, and now Mexico, specializing in customer support solutions for Call Centers within the Business Process Outsourcing (BPO) industry. As an industry leader, we are committed to driving innovation, operational excellence, and an outstanding employee experience across all our locations. Job Title: IT Senior Manager – Call Center Infrastructure and Operations, Reporting to Country General Director Job Summary: We are seeking an experienced and strategic IT Senior Manager to lead the design, implementation, and support of our call center’s technology infrastructure. This role is responsible for ensuring optimal performance, security, and scalability of all systems, including servers, networks, nodes, connectivity, VPNs, and bandwidth management. The ideal candidate will be an expert in launching IT operations from scratch, building robust environments to support rapid business growth and operational excellence. Key Responsibilities: ● Infrastructure Management: Oversee the administration, maintenance, and optimization of all on\-premises and cloud\-based servers, nodes, storage systems, and related infrastructure supporting call center operations. ● IT Operations Start\-Up: Lead the end\-to\-end setup of IT operations from the ground up, including requirements gathering, solution design, procurement, installation, configuration, testing, and go\-live support. ● Network Operations: Design and manage enterprise\-level network architecture to ensure robust connectivity, uptime, and redundancy across all sites and platforms. ● VPN and Connectivity: Implement and maintain secure VPN solutions to support remote operations, business continuity, and secure data access. ● Bandwidth Optimization: Monitor and optimize internet bandwidth utilization to guarantee high\-quality voice and data transmission, minimizing latency and packet loss. ● Systems Security: Ensure security best practices are enforced across all systems, including firewalls, intrusion detection/prevention, endpoint protection, patch management, and compliance with data privacy regulations ● Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans, backup strategies, and high\-availability solutions to support uninterrupted operations. ● Vendor and Service Management: Manage relationships with telecom providers, ISPs, hardware and software vendors, and ensure compliance with service level agreements (SLAs). ● Project Leadership: Lead infrastructure upgrade projects, migrations, and new site buildouts, ensuring alignment with business objectives and minimal disruption to production environments. ● Team Leadership and Development: Build, mentor, and develop a high\-performing IT team from inception, fostering a culture of accountability, collaboration, and continuous learning. ● Technical Support Oversight: Oversee escalation support for critical incidents, ensuring rapid resolution and root cause analysis for major service disruptions. ● Reporting and Analytics: Develop and maintain performance dashboards and reports on system health, capacity, incidents, and KPIs for executive leadership. Key Responsibilities: ● Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred). ● 8\+ years of progressive IT infrastructure experience, with at least 3 years in a leadership or senior management role within a high\-volume call center or BPO environment. ● Proven expertise in establishing IT operations from the ground up, including infrastructure planning, implementation, and scaling to production readiness. ● Expert\-level knowledge of server infrastructure (Windows/Linux), virtualization technologies (VMware/Hyper\-V), and cloud platforms (AWS, Azure). ● Demonstrated experience designing and managing enterprise networks, including routing, switching, firewalls, and VPNs. ● Strong understanding of telephony systems, VoIP infrastructure, SIP trunking, and call routing technologies ● In\-depth knowledge of internet bandwidth management tools and QoS principles to optimize voice and data traffic. ● Experience implementing security frameworks and compliance controls (e.g., ISO 27001, GDPR, PCI DSS). Excellent project management skills for greenfield infrastructure deployments and complex migrations. ● Strong analytical, problem\-solving, and decision\-making abilities. ● Exceptional communication and interpersonal skills to partner effectively with operations, vendors, and executive leadership. ● Availability to support a 24/7 environment and participate in on\-call rotations as needed. Preferred Certifications: ● Cisco Certified Network Professional (CCNP) or higher ● Microsoft Certified: Azure Solutions Architect Expert ● VMware Certified Professional (VCP) ● ITIL Foundation or higher ● Certified Information Systems Security Professional (CISSP Tipo de puesto: Tiempo completo, Por periodo de prueba Duración del contrato: 3 meses Sueldo: $30,000\.00 \- $40,000\.00 al mes Beneficios: * Estacionamiento gratuito * Opción a contrato indefinido Lugar de trabajo: Empleo presencial

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 30,000-40,000/year

Finance Intern SAM (Front Office) CDMX641492915411211215

Indeed

Finance Intern SAM (Front Office) CDMX

Job Description: **What will you do?** * Assist with the day\-to\-day financial operations of the South America FP\&A competency center supporting either Commercial or Back\-office (GSC) teams. * Support month\-end closing, forecasting, and yearly finance activities. * Business partner with finance stakeholders in both North America \& South America to influence \& convenience and achieve results. * Lead and assist on different finance activities and projects for the region. **What skills and capabilities will make you successful?** * Good time management skills * Analytical self\-starter * Good organizational skills * Financial knowledge basics * “Huger” to learn and keep growing * Resilient self\-starter **What's in it for you?** * Schneider Electric is a talent propeller, join our organization to solidify your financial and business expertise and soft skills to grow your career in a fast\-paced environment. Understand the end\-to\*end financial implications of a global company focusing on the market dynamics of the South America region. * **Polanco CDMX Hub.** * **Hybrid Scheme.** * **Mornings availability.** **Who will you report to?** * In this role you will be a single contributor (finance trainee) reporting to the SAM COCE finance leadership organization \&/or delegate. Qualifications: **What qualifications will make you successful for this role?** **“Qualifications for Your Success”** * Resilient self\-starter * Good analytical skills * Proficient \& quick learner of financial systems (SAP, Excel, Tagetik a plus) * **Good English proficiency**, Portuguese a plus * Not afraid to challenge status quo * Solid financial \&/or accounting skills * Ability to interact with different stakeholders at a time * Good time management skills * Ability to work and interact with global teams. * **1 year left to finish university.** **Let us learn about you! Apply today.** **You must submit an online application to be considered for any position with us. This position will be posted until filled.** About Our Company: **Looking to make an IMPACT with your career?** When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue \+13% organic growth 150 000\+ employees in 100\+ countries \#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* *Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*

Mexico City, CDMX, Mexico

GERENTE DE OPERACIONES (CALL ENTER)641492914214431216

Indeed

GERENTE DE OPERACIONES (CALL ENTER)

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 40,000-50,000/year

Bilingual Operations Supervisor641492912928021217

Indeed

Bilingual Operations Supervisor

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Supervisor, you’ll lead a highly skilled team of approximately 25\-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What We’re Looking For 3\-5 years of leadership experience in team management/coaching roles at Call Center Proven track record of coaching and developing high\-performing teams A dvanced\-level English proficiency Strong interpersonal and communication skills Proficient in data\-driven decision\-making methodologies Advanced capability in analyzing complex business performance metrics Experienced in Global Distribution Systems (GDS), including Sabre, Apollo, or Amadeus is a plus Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.) Ability to motivate and inspire team members to achieve exceptional results **Must be physically located in Mexico City (CDMX) \-Workplace:** Montes Urales 505, Lomas de Chapultepec. Miguel Hidalgo. What You’ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors with a curious mentality, and provide helpful feedback Collaborate with HR to determine performance ratings and action plans in alignment with Amex GBT standards Facilitate account\-specific onboarding and training for new hires after the initial centralized Traveler Care training program is complete Collaborate with fellow team coaches \- share information, achievements, and issues Listen to calls as required to validate service levels and compliance standards Customer (25%) Be the voice of Traveler Care for new technological implementations Participate in meetings with commercial client management partners when necessary, providing operational information needed for customer\-facing conversations Research and resolve client service concerns; develop strategy and craft messaging for the Traveler Care team and commercial peers Analyze, act, and communicate results on CSAT performance Keep the team informed on changes to client travel policies Collaborate with Team Operations to achieve and exceed client expectations based on contractual service level requirements Location Mexico City, Mexico Click here to learn more about the benefits we offer in Mexico. The \#TeamGBT Experience **Work and life:** Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Software Engineer, Chrome Browser Infrastructure641492913112331218

Indeed

Software Engineer, Chrome Browser Infrastructure

**Please submit your resume in English \- we can only consider applications submitted in this language.** Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law. ### **Minimum qualifications:** * Bachelor’s degree or equivalent practical experience. * 2 years of experience with software development in one or more programming languages. * 2 years of experience with data structures or algorithms. ### **Preferred qualifications:** * Master's degree or PhD in Computer Science or related technical field. * 2 years of experience building developer tools and infrastructure around builds, tests and release. * 1 year of experience with Cloud Computing or with Linux development environment. * Excellent collaboration skills. * Excellent written and verbal communication and documentation skills. **About the job** ----------------- Google's software engineers develop the next\-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large\-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast\-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full\-stack as we continue to push technology forward. The Chrome Developers Infrastructure Team owns the underlying infrastructure to build and test Chrome across desktop and mobile platforms. We also create tooling to speed up coding or testing for Chrome developers. We have a responsibility to ensure that continuous integration (CI) systems are publicly visible as Chromium receives external code contributions every day. Our goal is to improve development speed while keeping a quality bar across all of our release platforms. Chrome is dedicated to building a better, more open web. We’re focused on making a better browser (on both desktop and mobile) to help users take advantage of all the web has to offer in a safe and secure way.Chrome is available across all major platforms — iOS, Android, Windows, Mac, Linux and Chrome OS. We also built Chrome as an open source project so the entire web ecosystem could benefit from the latest innovations in speed, simplicity and security. **Responsibilities** -------------------- * Create and maintain continuous build, test and release infrastructure including the associated hardware, software and other dependent components across data centers. * Contribute to documentation and user education based on system updates and user feedback. * Triage, debug, track and resolve issues to maintain system operational excellence. * Be available on call to troubleshoot and fix urgent issues. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

Outbound Sales Agent

Outbound Sales Agent CompanyOverview At Helport, we partner with industry leaders in financial services, mortgage, insurance, and related sectors to deliver high\-quality sales opportunities through advanced outbound calling solutions. By combining cutting\-edge AI technology with proven sales expertise, we help clients scale their businesses, connect with motivated prospects, and close more deals. Wepride ourselves on fostering a high\-performance, supportive culture where sales professionals can grow their careers, sharpen their skills, and earn rewards that reflect their results. If you’re motivated by challenge, driven by numbers, and ready to be part of a forward\-thinking sales team, we’d love to hear from you. About the Role Weareseeking highly motivated and results\-driven Outbound Sales Agents to join our growing team. As the first point of contact between our partner companies and prospective clients, you’ll play a vital role in building strong first impressions, uncovering client needs, and transferring qualified opportunities to the sales team. This role combines the discipline of high\-volume calling with the intelligence of AI\-driven sales tools, helping you navigate conversations effectively and maximize lead quality. You will thrive here if you are persistent, coachable, and goal\-oriented, with the energy to handle fast\-paced, target\-driven work. Key Responsibilities  Make300–700outboundcallsdailyusing multiple dialers and CRM systems.  Initiate conversations with prospects from diverse lead sources including credit triggers, aged opportunities, paid lists, and inbound requests.  UseAI\-poweredcall guidance andscripts to lead engaging, professional conversations.  Qualifyprospects by identifying financial goals, current challenges, and readiness to take action.  Transferhigh\-quality, pre\-qualified leads to internal sales teams or loan officers in real time.  Confidently address objections, provide accurate information, and maintain a professional tone at all times.  Ensure100%CRMcompliancebyloggingoutcomes, detailed notes, and next steps immediately after each call.  Adaptquickly to different client systems, products, and campaign objectives.  Upholdcompanystandards for call quality, compliance, and client satisfaction. WhatWe’reLooking For  1\+yearsoutboundsales or call center experience (mortgage, insurance, or financial services strongly preferred).  Provensuccess in converting cold or warm leads into meaningful conversations.  Familiarity with CRM platforms (Salesforce, HubSpot, Velocify, etc.) and dialer systems.  ExcellentEnglish communication skills—clear, persuasive, and professional.  Strongobjection\-handling skills with a consultative sales approach.  Ability to work independently while meeting daily and weekly performance goals.  Tech\-savvy andadaptable tonew platforms, scripts, and client workflows.  Positive, resilient mindset with the drive to hit and exceed KPIs. Key Performance Indicators (KPIs)  OutboundCalls:300–700 calls per day (depending on dialing platform).  TransferRate: 3–5% of total outbound calls resulting in live, qualified lead transfers.  CloseRatefromTransfers: 15% of transferred leads resulting in a closed sale or funded deal.  CRMAccuracy:100%ofcalls documented correctly with notes, tags, and outcomes.  CallQuality: Monitored through random audits and client feedback; agents must balance script adherence with natural communication. WhatWeOffer  Competitivebase salary plus performance\-based incentives and bonuses.  Accesstocutting\-edge AI sales tools that maximize results and reduce guesswork.  Continuouscoaching anddevelopment programs to refine sales skills.  Opportunities for career progression into senior sales or leadership roles.  Asupportive, high\-energy team culture where success is recognized and rewarded.  Flexible work arrangements (remote/hybrid depending on campaign/client). WhyJoin Us? This role is not for the faint of heart—it’s for hungry, ambitious sales professionals who thrive on performance and want to grow in a competitive, fast\-moving environment. If you can bring the energy, resilience, and discipline, we’ll provide the tools, training, and rewards to help you excel. Tipo de puesto: Tiempo completo, Por periodo de prueba Duración del contrato: 3 meses Sueldo: $16,000\.00 \- $18,000\.00 al mes Lugar de trabajo: Empleo presencial

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 16,000-18,000/year

Fraud Operations Director641492910341141220

Indeed

Fraud Operations Director

At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** Global Fraud aims to minimize fraud while instilling a deep sense of security and confidence in our customers, delivering outstanding customer care. This position will lead our key servicing hub based in Mexico leading our fraud specialists and fraud teams who service fraud cases across Mexico, Argentina, Spain and US . The Fraud Director LAC will also take wider responsibility to drive world class fraud servicing to our customers through fast fraud alert resolution minimizing fraud losses and driving spend enablement. The incumbent would be expected to deliver on key metrics including, speed of resolution, call handling times, abandoned call volumes, business self\-testing metrics, complaint volumes and insights, recommend to a friend scores. Additionally the Fraud Director will also partner with multiple stakeholders to ensure regulatory requirements are met, be a point of contact for all Senior Leader escalations, Independent Compliance testing reviews, regulatory reporting requirements, business continuity planning while remaining a key point of contact for multiple internal and external relationships . **Key responsibilities include:** * Leading large teams including Team Leaders and Account Protection Specialists providing extraordinary service to our customers * Motivate colleagues and team leaders in the group to deliver performance at optimal levels – ensure high levels of colleagues satisfaction and retention in a high growth industry * Serve as department conceptual leader for initiatives, which impacts all team leaders and colleagues across teams that service multiple geographies * Able to lead Fraud Leaders and Account Protection Specialists to drive process enhancement for Customer Experience and overall efficiency enhancement * Ensure the focus of the team goals and objectives are consistent with the values of American Express * Be responsible for building and maintaining relationships with identified stakeholders; ensure timely execution of plans * Develop and implement quality standards, apply compliance/control in all activities of the team to ensure quality services are delivered to customers * Partner with strategic teams to ensure overall resource planning meets the business needs * Maintain, liaise, and communicate with all levels of Fraud leaders and departments * Provide coaching and development at the Team Leader and Account Protection Specialist levels * Ensure engagement, support and delivery of Control Management targets and initiatives **Minimum Qualifications** * Advanced English. * Direct People Leadership responsibility and experience * Strong direct operations management with a strong risk acumen * Strong operation analysis understanding to manage day to day operations and ability to innovate for success * Proven experience as a People Leader for large teams * Demonstrated ability to successfully navigate a multi\-regional line of business to solve problems * Excellent interpersonal/verbal written communication skills; ability to communicate effectively at all levels of organization * Analytical thinking skills and quickly network to drive results across all business groups * Strong follow up and follow through skills to drive outcomes * Proven change agent, self\-motivated with a demonstrated ability to drive results under tight timelines * Ability to handle multiple tasks concurrently, with the ability to work independently and prioritize to work to meet all timelines * Must have strong leadership skills with emphasis on ability to influence We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Facilities Coordinator641492910903071221

Indeed

Facilities Coordinator

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e\-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now for an opportunity to be a part of a team that wants to provide access to short\-term cash for every person – everywhere! **The Company:** Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short\-term cash needs of consumers who are both cash and credit constrained and providing an industry\-leading customer experience. **What’s in it for you:** Ground Floor opportunity with EZCORP, a company with a start\-up, purpose\-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits. Address: Ciudad de Mexico Primarily responsible for the administrative and managerial work, coordinating the activities of contract workers engaged in maintaining and repairing Support Center and field facilities. Administers the Capital Expenditure, Major and Minor Repair and Maintenance and G\&A budgets. Accountable for setting the direction of subcontractor base, receives moderate direct supervision. Frequently required to use discretion and independent judgment in decision\-making; also accountable for the quality, timeliness and accuracy of work performed by contract workers. ESSENTIAL DUTIES \& RESPONSIBILITIES: * Daily, oversees Service Channel incoming maintenance requests, including response time, customer service quality and cost effectiveness. May receive maintenance request calls directly. * Daily, manages subcontracted vendors by overseeing work, distributing assignments, conducting annual reviews, and any necessary conduct /performance conversations. * Daily, reviews, documents, and approves invoices for maintenance and capital expenditures. Submits large dollar items for executive approval. * Monthly, contracted services. * Monthly, reports on expenditure status; by category, comparing vendors by City, region, and projects. * Monthly, Projects and tracks expenditures. * Participates in projects as assigned EDUCATION \& EXPERIENCE: * Five plus years working in the facilities and construction Field with a multi\-unit retailer. Responsible for a group of more than 100 locations. * Oversight for contract workers engaged in maintaining and repairing multiple facilities in multiple geographic areas. * Worked in a Corporate Office environment, where cross\-functional involvement was part of daily habit. * Managed to Capital Expenditure, Major and Minor Repair and Maintenance and G\&A budget. * Proficiency in writing, reading, speaking English **Preferred** Proficiency in Facilities Management Software systems Technical Certificates of competency in any of the following fields: * HVAC * Plumbing * Engineering Construction management experience at any level. High School diploma or GED and five to eight years related experience and/or training; or equivalent combination of education and experience. **EZCORP is an Equal Opportunity Employer**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

BMS Software Engineer

Job Description: **Great people make Schneider Electric a great company.** **What skills and capabilities will make you successful?*** + Ability to understand and interpret sequences of operation, plant schematics, and system architecture to create graphics as per standards defined. + Work experience in global projects and/or in global engineering centers will be considered as an advantage + Minimum 2 years of experience as a BMS Graphics Engineer + Experience in generation of plan graphics, equipment graphics, and Network layouts in Visio/AutoCAD/other applications. + Exposure to HVAC domain systems and applications like Air Handling Units, Chiller/Boiler Systems, variable air volume boxes, etc., and ability to engineer a turnkey solution around them + Command on communication to interact single\-handedly with global customers, understand requirements and translate them to deliverables + Knowledge of building management system protocols like BACnet, LonWorks, Modbus, OPC, and others + Working knowledge and understanding of basic electrical engineering concept + Ability to perform functionality checks as per requirements and specifications + Ability to ensure quality, defect\-free deliverables, on\-time deliveries with customer satisfaction + Basic knowledge of software to integrate graphics with applications. Qualifications: **What qualifications will make you successful for this role?*** Bachelor's degree in Mechanical Engineering * As further qualifications, we expect a conversational level of English * Troubleshoot * HVAC knowledge **Let us learn about you! Apply today.** **You must submit an online application to be considered for any position with us. This position will be posted until filled.** About Our Company: **Looking to make an IMPACT with your career?** When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue \+13% organic growth 150 000\+ employees in 100\+ countries \#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* *Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*

Mexico City, CDMX, Mexico

Indeed

Call Center Manager

**Job Description:** We are seeking a **Call Center Manager** with experience in operational management and service quality, responsible for overseeing the overall contact center operations, ensuring customer satisfaction, and optimizing internal processes through key performance indicators. **Responsibilities:** * Randomly supervise operational processes and generate performance reports. * Monitor calls and advisor evaluations, providing continuous feedback (3 evaluations per advisor per month). * Analyze customer transaction results across all channels (calls, chat, SMS, email, social media) and consolidate findings to identify recurring issues. * Design and implement improvement plans together with the operations and training teams, ensuring optimal outcomes. * Communicate results and improvement plans to staff individually and in groups, establishing innovation projects to enhance customer experience. * Define the severity level of errors affecting customer experience, business results, and sales quality. * Ensure efficient use of operational tools and platforms such as CRM, CMS, Contact Center Software, WFM, FAQs, and quick guides. * Guarantee that all team members have access to and understand the necessary information to operate and serve customers effectively. * Integrate and analyze performance indicators such as service levels, ASA, database efficiency, conversion rates, customer service, tickets, hourly sales, and calls per hour. * Implement corrective action plans when issues affecting customers or organizational goals are detected, documenting actions and ensuring their effectiveness. * Coordinate training for new hires and ensure proper lead allocation. * Maintain and review the incident log. **Requirements:** * Bachelor's degree in Business Administration, Industrial Engineering, Psychology, Business, or related field. * 5+ years of experience in call center operations, with a focus on quality and team management. * Experience in analyzing operational metrics, performance reporting, and continuous improvement. * Ability to lead multidisciplinary teams and training processes. **Key Competencies:** * Leadership and team development. * Analytical and results-oriented thinking. * Assertive communication and problem-solving skills. * Quality management and customer experience. * Innovation and continuous improvement in operational processes. Employment type: Full-time Salary: $30,000.00 - $35,000.00 per month Work location: On-site

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico

$MXN 30,000-35,000/year

Indeed

Workforce Manager

**About Us** At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry\-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech. **The Role** We're looking for a collaborative, eager\-to\-make\-an\-impact Workforce Manager to join our team. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You'll oversee the capacity planning, forecasting, scheduling, real time monitoring, ticket routing for the Customer Success \& Support teams while serving as primary point of contact for internal business partners. **Responsibilities** * Responsible for capacity planning, short and long\- term forecasting, scheduling, real time monitoring, and call routing efficacy across multiple customer\-facing teams both reactive and proactive contact types. * Monitor and analyze key performance metrics, including availability, utilization rates, and wait times across various customer journey touchpoints for proactive Customer Success teams. * Identify critical trends in data, assess associated business impact, and optimize efficiency of customer experience operations through process improvement * Collaborate with multiple business partners on an ongoing basis * Provide oversight for simultaneous workforce related projects * Assists leaders in allocating appropriate resources to all efforts and ensures initiatives are delivered on time * Accountability for accuracy of all WFM reporting and analysis completed in the department (Scheduling, long and short term forecasting, availability etc..) * Implements and maintains various workforce management tools across multiple customer\-facing teams and locations. * Optimizing contact center agent skilling for optimal ticket delivery in a multi\-skill environment **Desired Skills \& Experience** * Bachelor's degree in business discipline preferred * 3\+ years of experience in workforce management in a multi\-site contact center with \>100 agents * Workforce leadership experience in a global multi\-site center that supports reactive and proactive customer efforts * Expert level knowledge of workforce management software and methodologies. * Expert level knowledge of call routing process and technology * Ability to demonstrate expert level understanding of all workforce concepts including capacity planning, short term forecasting, scheduling, real time monitoring, and contact center routing * Experience in a reporting or business intelligence role * Experience creating and managing top down and bottoms up budgeting models * Demonstrated ability to coach to results and improve performance and behavior of direct reports * Proven experience providing project and change management for multiple, simultaneous department and cross\-functional projects * Demonstrated ability to synthesize quantitative data into easy to understand and actionable recommendations through a consulting mindset * Expert level knowledge of Microsoft PowerPoint and Excel **Bonus Points** * Experience in developing and delivering capacity plans for third party partners (workforce) * Intermediate level SQL and data mining skills to include ability to write and edit queries. Understanding of database relationship/or database management * Project management certification (PMP) **Benefits** We offer a competitive benefits program including: * Privatized Medical, Dental \& Vision Coverage * Work From Home stipend * Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays * Monthly Meal Reimbursement * Holiday Bonus, 15\-day Aguinaldo * Hybrid Work Schedule \& Catered Lunch * Employee Resource Groups (ERGs) **California Job Applicant Privacy Notice** Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. **For more information about our privacy practices, please contact us at** **privacy@simplepractice.com****.**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

WFM Analyst - Reporting641492703427851225

Indeed

WFM Analyst - Reporting

**IMPORTANT CALL CENTER WITH INFORMATION SECURITY CERTIFICATION IS LOOKING FOR WORKFORCE MANAGEMENT (OR REPORTING ANALYST).** **We Offer:** * Base salary of $10,000 net * Statutory benefits (IMSS, Christmas bonus, Vacation bonus) and Fonacot. * Constant training * Growth opportunities * Agreements with universities so you can continue studying and developing yourself. * Discounts at Six Flags, Acuario Inbursa, Optical stores, Grupo Bimbo, and Barcel. **Requirements:** * Partial bachelor's degree. * One year of experience as WFM or reporting analyst, preferably in a \*call center\*. * 60% proficiency in Office (advanced Excel: data matching, formulas, validation, macros, and data analysis). **Responsibilities:** * Generate and deliver required reports and analyses to internal and external clients on time according to previously defined schedules. * Prepare reports and deliverables requested by internal and external clients. * Develop information analyses required by operations. **Schedule:** * Monday to Friday from 8:00 am to 6:00 pm / 2 Saturdays per month, half day **Work Location:** Alcaldía Cuauhtémoc (Manuel J. Othón Street 1\#86, Colonia Tránsito, Cuauhtémoc, 06820 Mexico City, CDMX (located 5 minutes from Metro San Antonio Abad) Job type: Full-time, Indefinite duration Salary: $10,000\.00 per month Benefits: * Salary increases * Employee discounts * Discounts and preferential pricing * Option for indefinite contract * Referral program Workplace: On-site job

Xocongo 58, Tránsito, Cuauhtémoc, 06820 Ciudad de México, CDMX, Mexico

$MXN 10,000/month

Training Analyst / Call Center / Immediate Hiring638443533112351226

Indeed

Training Analyst / Call Center / Immediate Hiring

CAT TALENT ATTRACTION CENTER We are an employer brand focused on Talent Acquisition, connecting top talent with skills and competencies in the largest digital insurance and surety sales sector in Mexico and Latin America. We are a committed company that provides opportunities for personal and professional development to our employees. We are looking for a **TRAINING / RETENTION ANALYST** **SCHEDULE\|\| Monday to Friday from: 8:30 AM to 6:30 PM** **Essential Requirements:** * Intermediate Excel skills * Dynamic * Sociable * Basic knowledge of recording platforms or CRM systems (Salesforce, Zoho, RingOver) * Basic sales knowledge: handling objections, closing techniques, effective communication. **Education: Partially completed or completed Bachelor's degree in Business Administration or related field...** **Responsibilities:** * Analyze results using Excel * Generate reports and identify improvement opportunities. * Communicate with sales teams (agents, supervisors, coordinators, and managers). **WE OFFER** * + Base salary $8,364 plus KPI $2,000 + Statutory benefits (Social Security, Christmas bonus, Vacation bonus, Vacations) + Agreements with various companies (Ticketmaster, SixFlags, Museums, Acuario Inbursa) + Financial assistance + Short-term growth + Salary increases + Life Insurance + Funeral Expense Insurance + FULLY PAID Conferences **APPLY NOW!**

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico

$MXN 8,364/month

Training Analyst// Call Center// Quality638443533477151227

Indeed

Training Analyst// Call Center// Quality

CAT TALENT ATTRACTION CENTER We are an employer brand focused on Talent Acquisition, connecting top professionals with skills and competencies in the largest digital insurance and surety sales sector in Mexico and LATAM. We are a committed company that provides personal and professional development opportunities to our employees. We are looking for a **LOYALTY / TRAINING ANALYST** **SCHEDULE|| Monday to Friday from: 8:30 AM to 6:00 PM || TACUBA CDMX** **Essential Requirements:** * Intermediate Excel skills * Dynamic * Sociable * Basic knowledge of recording platforms or CRM systems (Salesforce, Zoho, RingOver) * Basic sales knowledge: handling objections, closing techniques, effective communication. **Education: Partially completed or completed Bachelor's degree in Business Administration or related field...** **Responsibilities:** * Analyze results in Excel * Generate reports and identify improvement opportunities. * Communicate with sales teams (agents, supervisors, coordinators, and managers). **WE OFFER** * + Base salary $8,364 plus KPI $2,000 + Statutory benefits (Social Security, Christmas Bonus, Vacation Bonus, Paid Vacations) + Agreements with various companies (Ticketmaster, SixFlags, Museums, Inbursa Aquarium) + Financial assistance + Short-term growth + Salary increases + Life Insurance + Funeral Expense Insurance + Fully PAID conferences **APPLY NOW!**

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico

$MXN 8,364/month

Administrative Assistant638443532741131228

Indeed

Administrative Assistant

*This vacancy comes from the job board Talenteca.com* ### **Job opening for the company Somos Mextrabajo in Nicolás Romero, State of Mexico** Important company dedicated to the sale and rental of Power Plants requires Administrative Assistant for the commercial area Responsibilities: Customer service Manage the Commercial Manager's agenda Provide support in administrative management Follow-up on meetings Skills and Experience: Proficiency with computer tools (Office suite, Canva, email) Excellent communication skills Professional appearance Work schedule: Monday to Friday from 9\-6 pm We offer competitive salary and statutory benefits **Desired education level:** Bachelor's degree \- completed **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Call Centers / Telemarketing *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=68a8b98c2300004b000da6e3\&source\=indeed*

15 de Septiembre 9, Hidalgo, 54434 Cdad. Nicolás Romero, Méx., Mexico

Indeed

Hotel Sales Manager

We are hiring! Sales Manager for a Major Hotel Location: Col. Lindavista, Gustavo A. Madero, CDMX What we're looking for: • Completed bachelor's degree in Business Administration, Tourism Management, Marketing, Engineering, or related field. * Experience as Sales Manager (preferably in 4-star hotels with more than 50 rooms). * Solid knowledge in: • Sales team management • Sales administration (projections, budgets, expenses, and margins) • Commercial strategies in call centers, OTAs, and loyalty programs What we offer: * Competitive salary + monthly commissions * Work schedule: Monday to Friday from 9:00 am to 7:00 pm If you are passionate about the hotel industry, this is your opportunity! Apply now and become part of our team. Job type: Full-time Salary: Starting at $25,000.00 per month Work location: On-site

Calz. San Juan de Aragón 439, DM Nacional, Preparatoria 3, Gustavo A. Madero, 07450 Ciudad de México, CDMX, Mexico

$MXN 25,000/year