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Give Support to Site assets and ensuring high availability\n* Collaborating with the L1, L1\\.5 and L3 support teams from DSS, Telecom, Network, Servers, Data and Applications teams\n* Responsible for the IT equipment and spare parts inventory in Mexico. Safeguarding, usage, warranties, and recovery of the equipment for use by the Element employees\n\n\n—Education and Experience* Proven working experience in providing help desk support, infrastructure, and network engineering\n* Proficiency in English\n* Working knowledge of help desk software, metrics, and service management\n* Strong client\\-facing and communication skills\n* Advanced troubleshooting and multi\\-tasking skills\n* High customer service orientation\n* BS degree in Information Technology, Computer Science or equivalent\n\n\nWhat’s in it for You\nAt Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:* Competitive base salary\n* Annual bonus\n* Savings fund and savings account\n* Retirement plan with company contribution\n* Grocery and restaurant vouchers\n* Support for sports activities\n\n \n\nAdditionally, we offer non\\-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking. \n\nWe are a culture of innovation, empowerment, decision\\-making, and accountability. \n\nCandidates must be willing to comply with a pre\\-employment background check.*Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally\\-protected factors. Disability\\-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to* *reclutamiento@elementcorp.com* *or call 55 5018 7100\\.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765375767000","seoName":"specialist-info-and-serv-desk","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-help-desk-it-support/specialist-info-and-serv-desk-6468809818112112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0b8c5746-ac83-4c87-8a67-19c33160f6bc","sid":"0edc5361-5217-46cc-8443-5a3edc2e2b27"},"attrParams":{"summary":null,"highLight":["Support IT infrastructure in Mexico","Provide onsite and remote technical assistance","Hybrid work model available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765375767040,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6468809826240312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analyst (Strategy Consulting)","content":"Mexico City, Mexico \\| Full time \\| Hybrid \\| R1508869 **About IQVIA**\nWe are IQVIA—a global leader in advancing healthcare through innovation and data\\-driven insights. Our vision is to outpace the inevitable progress of change across life sciences and empower healthcare decision\\-makers to meet the future head\\-on. By combining human expertise with cutting\\-edge analytics, we bring the future to our clients through Human Data Science. Our solutions enable organizations to innovate with confidence, maximize opportunities, and ultimately drive healthcare forward.**Your Role**\nJoin our team as an **Analyst within the Strategy Consulting Team** and become part of a leading global company shaping the industry. You will help diverse clients in the life sciences space by responding to key business questions through research and analysis, developing recommendations and bespoke solutions to address their needs.*English fluency is essential for collaborating with international teams and excelling in this role**.***Why** **You’ll** **Love This Opportunity*** **Career Growth**: Build a strong foundation in healthcare consulting while unlocking endless growth opportunities.\n* **Mentorship**: Work closely with experienced in\\-house experts who are eager to guide and inspire you.\n* **Global Impact**: Contribute to a wide range of projects that make a real difference in healthcare.\n* **Vibrant Culture**: Join a dynamic, diverse team that values collaboration andinnovation.\n**Key Responsibilities*** Participate in brainstorming sessions to design creative solutions for clients.\n* Conduct desk research using advanced tools to support project development.\n* Analyze qualitative and quantitative data to deliver actionable insights and recommendations.\n* Assist with planning and execution of client workshops and meetings.\n* Create compelling presentations, reports, and client deliverables under expert supervision.\n* Build professional relationships with clients and team members to ensure project success.\n* Develop a comprehensive understanding of healthcare trends and consulting techniques.\n**What** **We’re** **Looking For*** Bachelor’s degree in Life Sciences or related fields (Master’s preferred).\n* 1\\-4 years of business experience. Consulting background preferred.\n* Advanced proficiency in English, with the ability to communicate complex ideas effectively.\n* Strong analytical and problem\\-solving abilities, paired with excellent communication skills.\n* A genuine interest in healthcare, pharmaceuticals, and consulting.\n* Availability to visit our Mexico City office (Col. Nápoles) 1–2 times per month.\n**What We Offer*** Cross\\-organization projects and internal mobility opportunities.\n* Exposure to global consulting culture with cross\\-market projects and flexible work arrangements.\n* Attractive compensation plan and work flexibility\n\nReady to take the first step in your exciting career journey? and let’s shape the future of healthcare together!\n**Please** **submit** **your resume in English.**\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. 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We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support.\n\nWith a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.\n\n**SHIFT**\n\n* Night shift from 23:00 to 7:00 am (Wednesdays and Thursdays off)\n\n* On-site at our Reforma office*\n\nEnjoy the perks of the night shift! If you’re a night owl or just prefer working in a quieter, more focused environment, this is the perfect shift for you. 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Specialist**\n\n**Requirements:**\n\n* Experience in quality control.\n* Knowledge of ISO 9001.\n* Strong service-oriented attitude.\n* Dynamic.\n* Availability of time.\n* Responsible.\n\n**Responsibilities:**\n\n* Manage the production equipment maintenance plan.\n* Monitor production performance indicators.\n* Implement and monitor the quality, environmental, and food safety management systems within the organization.\n* Lead awareness initiatives to achieve organizational objectives.\n* Effectively support the establishment, implementation, maintenance, and continual improvement of systems in accordance with the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 22000:2018.\n* Manage the waste disposal process (cleaning of equipment and machinery, intermediate by-products) and recovery of valuable products.\n* Conduct internal audits for Quality, Environment, and Food Safety.\n* Identify nonconformities throughout the entire production process—from raw material intake to product delivery.\n* Ensure compliance with programs, processes, and required documentation.\n\n**We offer:**\n\n* Competitive salary.\n* Grocery vouchers.\n* Health insurance from day one.\n* Work schedule Monday through Friday.\n* Ongoing training.\n* Free uniforms.\n\n**Location:** Avenida Industrial, El Trébol, C.P. 54614 Tepotzotlán, Estado de México.\n\n**Contact:** 55-4572-4015 with Lic. Ivonne López.\n\nEmployment type: Full-time\n\nSalary: $10,000.00 – $10,500.00 per month\n\nBenefits:\n\n* Educational support.\n* Salary increases.\n* Company parking.\n* Option for an indefinite-term contract.\n* Life insurance.\n* Company-provided mobile phone.\n* Free uniforms.\n* Grocery vouchers.\n\nWorkplace: Onsite employment","price":"MXN 10,000-10,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765375764000","seoName":"quality-management-system-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-help-desk-it-support/quality-management-system-assistant-6468809779865712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e818aa1c-bb76-4f44-943e-ccec64346edb","sid":"0edc5361-5217-46cc-8443-5a3edc2e2b27"},"attrParams":{"summary":null,"highLight":["ISO 9001 knowledge 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Izcalli, State of Mexico \n**Employment Type:** Full-time \n**Work Mode:** On-site\n\n**Requirements:**\n\n* **Education:** Technical degree in Accounting, Bachelor’s degree in Public Accounting or related field (graduated or currently studying)\n* **Experience:** Minimum 1.5 years in a similar position (preferred)\n* **Technical Knowledge:**\n* Recording of accounting journal entries\n* Management of accounts payable and accounts receivable\n* Bank reconciliations\n* Electronic invoicing (CFDI)\n* Use of SAT portal (XML download, RFC validation, etc.)\n* Basic tax knowledge (Income Tax, VAT)\n* VAT and accounting ledger reconciliations\n* Fixed assets (recording and documentation)\n* **Tools:**\n* Excel (intermediate level: pivot tables, basic formulas)\n* Accounting software (COI, CONTPAQi, SAE, Aspel, or similar ERP systems)\n\n**Competencies:**\n\n* Organization and attention to detail\n* Responsibility and confidentiality\n* Teamwork\n* Ability to follow procedures and guidelines\n* Proactivity and willingness to learn\n* Availability of time.\n\n**Main Responsibilities:**\n\n* Recording of accounting transactions in the system\n* Support in preparing monthly tax returns\n* Control and filing of accounting and tax documents\n* Preparation of accounting and financial reports\n* Support in bank reconciliations and review of accounting ledgers\n* Assistance to the General Accountant or external accountant in required tasks\n* Preparation of monthly VAT and accounting ledger reconciliations\n* Issuance of income CFDIs\n\nEmployment Type: Full-time, Indefinite-term contract\n\nSalary: $10,500.00 – $11,500.00 per month\n\nBenefits:\n\n* Salary increases\n* Savings fund\n* Grocery vouchers\n\nApplication Question(s):\n\n* Preferably reside near the Cuautitlán Izcalli area\n\nEducation:\n\n* Completed Bachelor’s degree (preferred)\n\nExperience:\n\n* General Accounting: 1 year (preferred)\n\nWork Location: On-site employment","price":"MXN 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proficiency.\n\nPreparation of reports.\n\nFile management.\n\nBilling control and follow-up for customers and suppliers.\n\nStorage systems, material handling, and administrative management systems.\n\nRESPONSIBILITIES:\n\n* Enter service orders into the system to generate official invoices for end customers and print them.\n* Maintain an updated database of supporting documentation to ensure detailed tracking of invoiced and delivered orders to end customers.\n* Cancel deliveries in the system for orders lacking materials eligible for invoicing.\n* Prepare reports on all received orders, invoices issued, and shipments dispatched to generate statistical analyses.\n* Prepare reports aligned with the customer’s monthly target.\n* Comply with the quality management system and good documentation practices.\n\nBENEFITS OFFERED:\n\nSalary: USD 11,300 gross per month.\n\nStatutory and above-statutory benefits.\n\nDirect employment contract with the company.\n\nWORK LOCATION: Opposite Plaza Lago de Guadalupe, 5 minutes from Cementos (Tlalnepantla).\n\nINTERESTED CANDIDATES MAY APPLY THROUGH THIS CHANNEL OR VIA WHATSAPP AT 5|5|3|5|4|9|2|3|7|0|.\n\nJob Type: Full-time\n\nSalary: USD 11,300.00 per month\n\nBenefits:\n\n* Savings fund\n* Grocery vouchers\n\nWork Location: Onsite employment","price":"MXN 11,300/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765375762000","seoName":"operational-invoice-clerk-warehouse","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-help-desk-it-support/operational-invoice-clerk-warehouse-6468809756812912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"613d7d31-656e-4f67-8f77-ea379ab867ce","sid":"0edc5361-5217-46cc-8443-5a3edc2e2b27"},"attrParams":{"summary":null,"highLight":["Full-time position with competitive salary","Requires 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a strong desire to learn, this could be your opportunity!\n\nWe are looking for a Technical Maintenance Assistant.\n\nYou only need:\n\n- Flexible availability of working hours\n\n- Willingness to travel between branches\n\n- Knowledge of electricity, plumbing, and masonry\n\n- A technical degree in Machinery and Tools is preferred\n\n- Knowledge of pumping systems\n\nBenefits:\n\n- Access to facilities\n\n- Weekly salary: $2,200–$2,500\n\n- Ongoing training\n\n- Easy transportation between units\n\n- Brand discounts\n\nEnd the year with the best job—send us your CV or contact us directly via WHATSAPP at 55 4187 4839.\n\nWe look forward to meeting you!\n\nPosition type: Full-time\n\nSalary: $2,200.00–$2,500.00 per week\n\nBenefits:\n\n* Gym access\n\nWork location: On-site employment","price":"MXN 2,200/month","unit":"per 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Real de San Martín 125, Santa Barbara, Azcapotzalco, 02710 Mexico City, CDMX**\n\n**WORK SCHEDULE:** Monday to Friday, 9:00 AM to 7:00 PM\n\n**WE OFFER:** \n\n* $11,000 gross monthly salary.\n* Weekly salary payments\n* Statutory benefits (25% vacation bonus, year-end bonus, vacation days, and social security).\n* Savings fund.\n* Ongoing training.\n* Job stability.\n\n**If you meet the profile, apply via INDEED or send a WhatsApp message to 5535986492.** \n\nEmployment type: Full-time\n\nSalary: $10,000.00 per month\n\nBenefits:\n\n* Savings fund\n* Free parking\n\nEducation:\n\n* Completed bachelor’s degree (Preferred)\n\nExperience:\n\n* General accounting: 1 year (Preferred)\n* SAP: 1 year (Preferred)\n\nLanguage:\n\n* English (Preferred)\n\nWorkplace: On-site employment","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765375761000","seoName":"administrative-accounting-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-help-desk-it-support/administrative-accounting-assistant-6468809747366512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"44edc92d-3be5-4260-acf9-0861d257a10d","sid":"0edc5361-5217-46cc-8443-5a3edc2e2b27"},"attrParams":{"summary":null,"highLight":["Administrative Accounting Assistant","Invoice and accounting record review","Excel and CFDI management","Weekly salary and statutory benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765375761512,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6468772772134612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Subject Matter Expert (Support)","content":"**About Revolut**\nPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65\\+ million customers get more from their money every day.\n\n\nAs we continue our lightning\\-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000\\+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.\n\n**About the role**\nOur Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow\\-level service at the heart of Revolut.\n\n\nWe're looking for a Subject Matter Expert with a deep understanding of customer support operations and Mexico\\-specific products. You’ll play a key role in bridging product knowledge with exceptional service delivery. You’ll be responsible for maintaining internal knowledge, driving communication, and collaborating across multiple teams to enhance the overall customer experience.\n\n\nUp to shape what's next in finance? Let’s get in touch.\n\n**What you'll be doing*** Creating and maintaining internal knowledge base content related to products in Mexico\n* Ensuring front\\-line teams have accurate and timely product information\n* Collaborating with the Learning \\& Development team to update training materials and coordinate training sessions as needed\n* Driving internal communication initiatives, such as FAQs, forms, and relevant support documents\n* Partnering with Product Owners to manage product changes, resolve bugs, and support configuration\\-related queries\n* Analyzing customer feedback to identify areas for improvement\n* Leading root\\-cause analysis processes to address key issues\n* Collaborating with Research, Quality, and Complaints teams to identify root causes of negative experiences\n* Implementing improvement strategies based on findings\n* Coordinating with the Product team to provide visibility into customer satisfaction and dissatisfaction for assigned features\n\n**What you'll need*** Fluency in English\n* Experience in customer support, preferably in a product\\-focused or fintech environment\n* A solid understanding of support tools and documentation platforms, such as Confluence and Zendesk\n* Excellent communication and collaboration skills, with the ability to work cross\\-functionally\n* A proactive and self\\-motivated attitude with a high level of ownership\n* Genuine empathy and a customer\\-centric mindset\n* Exceptional attention to detail and problem\\-solving abilities\n* The ability to work in a fast\\-paced, evolving environment\n\n*Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D\\&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard\\-working team.*\n\n***Important notice for candidates:***\n\n*Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.*\n\n* ***Only apply through official Revolut channels.*** *We don’t use any third\\-party services or platforms for our recruitment.*\n* ***Always double\\-check the emails you receive.*** *Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.*\n\n***We won't ask for payment or personal financial information during the hiring process.*** *If anyone does ask you for this, it’s a scam. Report it immediately.*\n\n*By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's* *Candidate Privacy Notice*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765372872000","seoName":"subject-matter-expert-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-help-desk-it-support/subject-matter-expert-support-6468772772134612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0a7e35c6-ff22-4500-bb96-d936047a3b2e","sid":"0edc5361-5217-46cc-8443-5a3edc2e2b27"},"attrParams":{"summary":null,"highLight":["Maintain knowledge base for Mexico products","Collaborate with product teams on support","Analyze feedback to improve customer experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765372872822,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6467458971840312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Application Analyst","content":"**Application Analyst**\n\nElevate your career with Thomson Reuters and join our purpose to inform the way forward!\n\n\nStep into the world of global technology support as an Application Analyst and help power the platforms that professionals trust every day. \n\n\n\n**Role Summary:**\n\nThe **Application Analyst** provides courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution.\n\n\n**About the Role:**\n\n* Analyzes and resolves customer problems of low complexity, implementing documented solutions and workarounds to mitigate impact.\n* Assesses the scope of issues and conducts root cause analysis and correlation with other systems or application problems.\n* Engages others and escalates issues as needed, while proactively monitoring production and non\\-production environments/applications.\n* Provides advice, training, and support to users regarding application functionality, correct operation, constraints, and user faults.\n* Works on smaller, minimally complex projects or issues requiring specific expertise, and participates in project planning sessions.\n* Manages multiple and sometimes competing priorities with guidance, and aids in preparing status updates for customer problems or projects.\n* Regularly communicates and shares knowledge with the team, performing actions aligned with defined standards.\n* For some positions: makes general or site\\-specific modifications, updates system documentation, manipulates data, defines enhancements, and provides input for technical plans and solutions.\n**About You** **:**\n\nYou’re a fit for the role if your background includes:\n\n\n* Hands\\-on support experience focused on delivering outstanding customer service.\n* Proficiency in SQL and a strong understanding of database administration.\n* Excellent analytical, problem\\-solving, and troubleshooting abilities.\n* Positive attitude and genuine commitment to customer satisfaction.\n* Ability to work both independently and as part of a collaborative team.\n* Strong verbal and written communication skills.\nFamiliarity with programming concepts, database usage, and Internet\\-based applications; able to multitask in a dynamic environment. \n* \n**Technology Used:**\n\n* Web\\-based software platforms\n* SQL\n* Microsoft suite\n**Education:** \n\n* Bachelor’s degree in computer engineering/computer science , Information Technology, or Math\n* **Hybrid Working Mode:** 2\\-3 days mandatory Work from the office every week.\n* **Experience Required:** 6 months to 1 year of relevant work experience.\n\n\\#LI\\-FP2\n\n\n**What’s in it For You?**\n\n* **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2\\-3 days a week in the office depending on the role) for our office\\-based roles while delivering a seamless experience that is digitally and physically connected.\n* **Flexibility \\& Work\\-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work\\-life balance.\n* **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real\\-world solutions. Our Grow My Way programming and skills\\-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI\\-enabled future.\n* **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company\\-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.\n* **Culture:** Globally recognized, award\\-winning reputation for inclusion and belonging, flexibility, work\\-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.\n* **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro\\-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.\n* **Making a Real\\-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.\n\n\\&\\#xa;\n**About Us**\n\nThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.\n\n\nWe are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.\n\n\nAs a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug\\-free workplace.\n\n\nWe also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .\n\n\nLearn more on how to protect yourself from fraudulent job postings here .\n\n\nMore information about Thomson Reuters can be found on thomsonreuters.com.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765270232000","seoName":"Application+Analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-help-desk-it-support/application%2Banalyst-6467458971840312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2a2a62da-c0c9-44d9-9df4-1752eeced3f6","sid":"0edc5361-5217-46cc-8443-5a3edc2e2b27"},"attrParams":{"summary":null,"highLight":["Hybrid work model (2-3 days in office)","Support application systems and resolve customer issues","Proficiency in SQL and database administration"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765270232174,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"1261,1278,1446","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6467458974963312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Apps Support Intmd Analyst","content":"**Discover your future at Citi**\n--------------------------------\n\n\nWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.\n\n\n**Job Overview**\n----------------\n\n\nThe Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in\\-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. \n\n \n\n**Responsibilities:**\n\n* The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.\n* Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short\\-term resolutions and work with relevant technology partners for long term remediation.\n* Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.\n* Act as a liaison between users/traders, interfacing internal technology groups and vendors\n* Participates in disaster recovery testing\n* Participate in application releases, from development, testing and deployment into production.\n* perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.\n* Considers implications of the application of technology to the current environment.\n* Analyzes applications to identify risks, vulnerabilities and security issues.\n* Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.\n* Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.\n* Exchanges ideas and information\n* Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.\n* Performs other duties and functions as assigned in a concise and logical manner.\n* Has the ability to operate with a limited level of direct supervision.\n* Can exercise independence of judgement and autonomy.\n* Acts as SME to senior stakeholders and /or other team members.\n* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\n\n**Qualifications:**\n\n* 2\\-5 years experience\n* Basic knowledge or interest about apps support procedures, concepts and of other technical areas.\n* Participation in some process improvements.\n* Previous experience or interest in standardization of procedures and practices.\n* Basic Business knowledge/ understanding of financial markets and products.\n* Knowledge/ experience of problem Management Tools.\n* Understands of how own sub\\-function integrates within the function and commercial awareness\n* Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence\n* Good customer service, communication and interpersonal skills\n* Good knowledge of the business and its technology strategy\n* Consistently demonstrates clear and concise written and verbal communication skills\n* Knowledge of issue tracking and reporting using tools\n* Good all\\-round team member\n* Effectively share information with other support team members and with other technology teams\n* Ability to plan and organize workload\n* Ability to communicate appropriately to relevant stakeholder\n\n**Education:**\n\n* Bachelor’s/University degree or equivalent experience\n\n\n\\-\n\n**Job Family Group:**\n\nTechnology\n\\-\n\n**Job Family:**\n\n\nApplications Support\n\\-\n\n**Time Type:**\n\n\nFull time\n\\-\n\n**Most Relevant Skills**\n\nPlease see the requirements listed above.\n\\-\n\n**Other Relevant Skills**\n\nFor complementary skills, please see above and/or contact the recruiter.\n\\-\n\n*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*\n\n*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* \n\n \n\n*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*","price":"Negotiable Salary","unit":"per 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Timely and appropriate handling of assigned Service Reports through daily review of each Service Report to address customer requests using available management tools, ensuring satisfactory responses to customer inquiries.\n\n\n\n2. Reporting on services entering Shipment Control by conducting daily reviews of shipment scans, supported by visit and control label information, via the CRM-SOLUCIONA shipment management system, to evaluate and manage customer service, support, and operations; providing feedback to operations regarding process deviations.\n\n\n\n3. Making timely and appropriate calls to customers regarding shipments entered into Shipment Control, through the daily coordination process for shipments and customer calls, to evaluate and manage customer service, support, and operations; providing feedback to operations regarding process deviations.\n\n\n\n4. Generating administrative reports for shipments requiring them, by tracking shipment incidents according to operational cycle procedures, to promptly notify and coordinate shipments.\n\n\n\n1. Operations: For the monthly shipment report in Shipment Control and Tracking Orders.\n\n\n2. Commercial: To support customer needs related to incidents, and to provide assistance and coordination efforts to meet customer requirements via Tracking Orders.\n\n\n\n3. Contact Center: To resolve customer shipment incidents.\n\n\nGeneral Purpose\n\n\n\nResults\n\n\n\nKey Functions\n\n\n\nDecision-Making Authority\n\n\n\nInternal Relationships\n\n\n\n1. Customers: To resolve their requests.\n\n\nEducation: High school diploma or technical degree.\n\n\n\nAdministration-related field preferred.\n\n\n\nMicrosoft Office proficiency: basic. 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The ideal candidate will be fluent in **Spanish and English** and able to operate efficiently within a professional IT support environment. 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We bring our expertise to help people do what they love, delivering an only\\-at\\-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. \n\n \n\nAs a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.\n \n\n \n\nA Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. 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This role will have responsibility for establishing and sustaining processes and practices that support Big Data, Analytics, and Reporting solutions and applications in an Open Source environment. The Data \\& Insight Analyst should have a passion for data, working with business people, and creating solutions and driving innovation with a keen interest in mentoring and elevating other technical resources. Will spend time working independently and as part of a team and will focus on specific deadlines in an Agile development process as defined by the management team. **This role will require fully bilingual English/Spanish capabilities.** ***If you are interested in applying, please submit an English resume.***Responsibilities:\n* Architect and hands\\-on development of Analytics and Reporting solutions\n* Implementing and configuring reporting technologies like Jasper Soft and Business Objects.\n* Proficient with SQL for databases like Oracle, PostgreSQL, and MySQL.\n* Architect, design, build and integrate solutions using Hadoop and other open source tools like: Pif, Hive, Python,Groovy, etc.\n* Redesign existing reports fo enhanced utility and usability.\n* Managing the day to day activities of the Insights Delivery Unit that's tasked with ad\\-hoc reporting from our Hadoop environment. Drive automation capabilities into reporting solutions.\n* Establish credibility and strong working relationships with development teams to review design and code for adherence to established standards and best practices.\n* Facilitate and communicate change across the team or organization to drive adoption.\n* Evaluate critical information needed to understand problems, determin probable causes , and develops workable solutions.\n* Accurately assess the costs, benefits, and risks associated with alternative courses of action and makes high quality and timely decisions.\n* Deliver using an Agile development process.\n* Maintain our repository and other relevant documentation.\n* Actively promotes and participates in brainstorming sessions.\n* Contribute to other open sources projects.\n* Complete all responsibilities as outlined in the annual performance review and/or goal setting.\n* Complete all special projects and other duties as assigned.\n\n \n\nIt is expressly understood that the aforementioned obligations and responsibilities are not exhaustively stated, so that the Employee must comply with all other functions, obligations and responsibilities, limitations or instructions of the Company that derive from everything related to his main activities and without additional compensation since the Employee's salary already includes any compensation required. This job description is intended to describe thegeneral nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required.\nQualifications:\n* **Fully bilingual in English/Spanish(both written and verbal)**\n* **Candidates must be commutable to our Mexico City office.**\n* Bachelor’s degree in relevant field or equivalent\n* 5\\+ years' experience in advanced analytics\n* 3\\+ years as a consultant\n* 3 \\-5 years' exprience in a data architecture role with deep understanding of architecture priniciples \\& best practices.\n* Experience in analytics environments.\n* Experience with multiple scripting languages (Groovy, Python, etc.)\n* Experience with SQL syntax for multiple databases (e.g., standard SQL, Oracle, MY SQL, PostgreSQL).\n* Experience in Agile Environment.\n* Able to quickly learn new data centric technologies (e.g., Pig, Hive, HBase).\n* Familiarity with data warehousing concepts.\n* Consulting skills 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