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We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. 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Our company was founded with the mission of being an establishment that delivers quality and professional service, aiming to ensure the security and integrity of any facility while guaranteeing speed, quality, and personalized attention to each of our clients.\n\n \n\nWe are seeking our RECRUITMENT AND STAFF SELECTION ANALYST\n\n \n\nWe offer:\n\n \n\nBase salary: $12,000.00 net\n\n \n\nBonus of $300 per target achieved\n\n \n\nPaid training\n\n \n\nDirect hiring by the company\n\n \n\nStatutory benefits starting from the third month\n\n \n\nJob stability\n\n \n\nCorporate phone\n\n \n\nRequirements:\n\n \n\nExperience as a recruitment analyst in private security\n\n \n\nSocial media management skills\n\n \n\nStrong verbal communication skills\n\n \n\nDocumentation required for hiring\n\n \n\nWork schedule:\n\n \n\nMonday to Friday, 8:50 AM to 6:00 PM\n\n \n\nSaturday, 8:50 AM to 2:00 PM\n\n \n\nWork location: Calle Napoles, Juarez Borough, Cuauhtémoc Delegation, two blocks from the Hamburg Metrobus Station, Line 1\n\n **Desired education level:** \n\nHigher education — incomplete\n\n\n**Desired experience level:** \n\nExpert level\n\n\n**Departmental function:** \n\nHuman Resources\n\n\n**Industry:** \n\nHuman Resources\n\n\n**Skills:** \n\n* Strong verbal communication skills\n* Recruitment\n* Private security\n\n \n\n \n\n*This job posting is from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=69371bdc2d00003200fa879a&source=indeed*","price":"MXN 12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765273473000","seoName":"recruitment-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/recruitment-executive-6467500460672212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ab579895-7ce8-4843-8575-b3aa01d48d01","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Competitive salary and bonuses","Paid training","Stable employment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765273473490,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6466829810009912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support","content":"Apollo.io is the leading go\\-to\\-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1\\.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top\\-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\n\n\n**The Role**\n\n**The Product Advocate position is open to residents of** **Mexico City** **and requires full English fluency.**\n\nApollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values\\-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement.\n### **Responsibilities**\n\n\n* Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support.\n* Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively.\n* Stay up\\-to\\-date on product changes, new features, and integrations, proactively expanding knowledge.\n* Validate workflows with peers and identify patterns in customer feedback to inform internal discussions.\n* Take ownership of ensuring customers understand key features and benefits aligned with their goals.\n* Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT.\n\n### **Required Qualifications**\n\n\n* Minimum proven experience of **2 years in at least one entry\\-level tech Customer Support or Technical Support role**\n* **Strong problem\\-solving skills with the ability to troubleshoot and resolve complex customer issues.**\n* **Ability to adapt to change and remain flexible in a dynamic work environment**\n* **Excellent english communication skills, both written and verbal, with an empathetic approach.**\n* **Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.**\n* Demonstrated ability to manage time effectively and adhere to SLAs.\n* Proficiency in tailoring technical explanations for non\\-technical audiences. \n\n\t+ **Note**: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don't meet the minimum proven experience requirement previously mentioned\n\n### **Preferred Qualifications**\n\n\n* Background in SaaS or technology\\-focused roles.\n* Experience analyzing customer feedback to inform product or process improvements.\n* Familiarity with tools like Jira, Salesforce, and REST API integrations.\n* Strong foundational knowledge of integration and filtering systems.\n* Basic programming knowledge.\n### **We are AI Native**\n\n\n\nApollo.io is an AI\\-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\n\n\n### **Why You’ll Love Working at Apollo**\n\n\n\nAt Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we **take extreme ownership** of our work, **move with focus and urgency**, and **learn voraciously** to stay ahead.\n\n\n\nWe invest deeply in your growth, ensuring you have the resources, support, and autonomy to **own your role and make a real impact**. Collaboration is at our core—we’re **all for one**, meaning you’ll have a team across departments ready to help you succeed. We encourage **bold ideas and courageous action**, giving you the freedom to experiment, take smart risks, and drive big wins.\n\n\n\nIf you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221078000","seoName":"customer-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/customer-support-6466829810009912/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"34b905c0-9766-4b64-b041-784577bacb08","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Support customers via digital and voice channels","Resolve technical issues efficiently","Collaborate across teams to improve processes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1765221078907,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6466891055897912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Team Captain","content":"A LITTLE BIT ABOUT Boldr\n\n* Boldr is the first global B\\-Corp dedicated to delivering world\\-class Client experiences while creating access to dignified, meaningful work in communities around the world.\n* We are a global team, united by our desire to connect diverse people with common values for boldr impact.\n* We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.\n\n\nLET’S START WITH OUR VALUES\n\n* Meaningful connections start with AUTHENTICITY\n* We do our best work by being CURIOUS\n* We grow by remaining DYNAMIC\n* Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE\n* At the heart of great partnerships, we’ll always find EMPATHY\n\n\nWHAT IS YOUR ROLE\n\n\nAs the Team Captain, you are responsible for the day\\-to\\-day leadership, performance, and development of the Community Builders team, including Social Media Specialists, Hybrid Social Media Specialists, Content Coordinators, and Reviews \\& Marketplace Specialists. You will serve as the primary point of escalation for complex operational and people\\-related issues, ensure consistent achievement of KPIs, and foster a high\\-performing, inclusive, and values\\-driven team culture. You will work closely with the Customer Experience Manager, Client Experience leadership, and People Manager to support business objectives and team growth.\n\n\nWHY DO WE WANT YOU\n\n\nWe are currently looking for impact\\-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.\n\n\nWHAT WILL YOU DO\n\n### **People Management \\& Leadership**\n\n* Lead, supervise, and mentor Community Builders team members, including Social Media Specialists, Hybrid Specialists, Content Coordinators, and Reviews \\& Marketplace Specialists.\n* Identify growth and development opportunities for team members through consistent coaching and feedback.\n* Monitor attendance, punctuality, and conduct, and escalate people\\-related issues to HR for proper action as needed.\n* Foster a positive, inclusive, and high\\-performance team culture aligned with Boldr’s Core Values.\n\nGuide advisors and analysts to promote best practices, engagement, and optimal morale. \n* \n\n### **Performance \\& Quality Management**\n\n* Monitor and assess individual and team performance against company and client KPIs.\n* Deliver timely feedback through regular one\\-on\\-ones, weekly check\\-ins, and monthly performance reviews.\n* Ensure team members are properly trained and consistently meeting service quality standards.\n\nSupport continuous improvement through performance analysis and coaching interventions. \n* \n\n### **Operational \\& Escalation Management**\n\n* Resolve or assist with escalated tickets, issues, and complex customer or client concerns in a timely and effective manner.\n* Understand, investigate, and solve complex requests, particularly those involving multiple teams or departments.\n\nIdentify and communicate blockers or risks, recommending effective solutions to the Customer Experience Manager. \n* \n\n### **Client \\& External Coordination**\n\n* Maintain familiarity with client key contacts, operating requirements, and processes.\n* Support implementation of policies related to the Client’s products and services.\n* Demonstrate strong mastery of the company and client offerings.\n* Contribute to the ongoing development of customer engagement, support, and success processes.\n\nIdentify opportunities for continuous improvement and added client value in collaboration with leadership. \n* \n\n### **Logistics \\& Internal Coordination**\n\n* Ensure team resourcing, scheduling, and equipment needs are met to sustain service levels.\n* Recommend relevant product, tool, or process improvements. \n\nPartner with the People Development Manager to support career pathing and training plans for team members.\n* Relay operational trends and recurring issues to Service Delivery and Client Experience leadership in a timely manner.\n\n**Requirements**\n\n\nWHAT WE’LL LIKE ABOUT YOU\n\n\nYOU ARE…\n\n* Curious, authentic, and values\\-driven \\#beboldr\n* A strong people leader and coach\n* Analytical, solution\\-oriented, and detail\\-focused\n* Adaptable, resilient, and able to manage multiple priorities\n* Calm under pressure and skilled at conflict resolution\n* A collaborative team player and culture builder\n* Articulate, persuasive, and empathetic in communication\n\n\nYOU HAVE…\n\n* Bachelor’s/College degree in a relevant field.\n* At least 3 years of supervisory or team leadership experience, preferably in customer experience or support environments.\n* Experience supporting SaaS products and complex digital platforms.\n* Experience with non\\-voice channels such as chat, email, SMS, and social media support.\n* A general understanding of content moderation and community management.\n* Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce preferred).\n* Intermediate knowledge of Google Workspace and MS Office applications.\n* Strong problem\\-solving and decision\\-making skills.\n* Excellent verbal and written communication skills.\n* Ability to quickly learn and navigate new technologies and systems.\n* Openness to feedback and continuous professional growth.\n* Willingness to learn about Data Science and Machine Learning concepts as they relate to operations and automation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765225863000","seoName":"team-captain","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/team-captain-6466891055897912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"85252575-c093-48a5-9d47-20eeb782242a","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Lead Community Builders team","Ensure KPI achievement and team development","Resolve complex operational issues"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace 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Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.*\n\n**Title and Summary**\n\n\nSpecialist, Backoffice Operations\nOverview: \n\nThe primary role will be to meticulously document, identify, and swiftly resolve any operational issues that may arise during their line of work. Candidates must possess a keen attention to detail and a proactive approach to problem solving. They will collaborate with cross\\-functional teams and stakeholders to ensure seamless communication and coordination.\n \n\n \n\nResponsibilities: \n\n* Oversee the daily operations of payment processing, ensuring accuracy, timelines and compliance with requirements\n* Proactively collaborate with internal teams and external partners to effectively address and resolve clients' operational issues, ensuring seamless service delivery and client satisfaction\n* Assist customer service teams with payment related inquiries\n* Create and update internal and external implementation documents and process flows\n* Collaborate closely with colleagues enhance efficiency, reduce errors and streamline workflows\n* Assist in the preparation of regular reports on operational performance and key metrics\n* Provide training and support to junior staff\n\n \n\nRequired Skills \\& Experience \n\n* Bachelor’s degree in Finance, Business Administration or a related field\n* 3 years minimum experience in the financial services or payments industry, with a focus on payment processing and operations\n* Excellent written and verbal English communications skills and interpersonal abilities\n* Proficient in payment processing systems\n* Ability to work independently and effectively in a fast paced and dynamic environment\n* You currently live in Mexico City and has availability to attend the office 3\\-times per week.\n\n**Corporate Security Responsibility**\n\n \n\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\n\n* Abide by Mastercard’s security policies and practices;\n* Ensure the confidentiality and integrity of the information being accessed;\n* Report any suspected information security violation or breach, and\n* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221079000","seoName":"specialist-backoffice-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/specialist-backoffice-operations-6466829813248312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1772b252-b253-490f-bd82-8cb29d292448","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Oversee payment processing operations","Collaborate with teams to resolve client issues","Require 3+ years in financial services or payments industry"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765221079160,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6466829798758712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CX Tech, Tier II","content":"***Welcome to Warner Bros. Discovery… the stuff dreams are made of.***\n\n**Who We Are…**\n\nWhen we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the *storytellers* bringing our characters to life, the *creators* bringing them to your living rooms and the *dreamers* creating what’s next…\n\n\nFrom brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.\n\n**Your New Role…**\n\n\nThe Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting issues, researching potential bugs, and working closely with other team members to ensure errors are reported, prioritized, and resolved. The person must have strong interpersonal, customer service and communication skills and have the capacity to respond to requests with varying degrees of complexity in a short amount of time. Must be a quick learner and nimble with a strong ability to multitask and must be familiar with video streaming and digital apps as well as the navigation of connected devices and smart TVs.\n\n**Your Role Accountabilities…**\n\n* Interact daily with customers via email, chat, phone, app stores, social platforms, and other forms of communication ensuring the customer’s inquiry is responded to and resolved within SLA and target goals\n* Resolving technical problems of assigned cases\n* Showcase advanced analytical skills to identify, gather, and organize information as it pertains to apps and web platforms\n* Test and verify product functionality to reproduce customer issues\n* Document detailed failure and solution information within cases\n* Communicate courteously and effectively to understand issues from the customer's perspective\n* Deliver world\\-class, proactive customer service to internal and external stakeholders\n* Showcase advanced analytical skills to identify, gather, and organize information as it pertains to apps and web platforms\n* Ability to meet and exceed key performance and customer service goals such as Customer Satisfaction, Average Handle Time, and Quality Assurance\n* Makes every effort to retain our customers business and ensure satisfaction at every step\n* Keen to solve problems \\- do a little research to get the whole picture, and navigate towards customer centric solutions within the parameters of established policies\n* Liaise with other departments to ensure seamless communication and successful resolution of company wide inquiries, issues, concerns, etc.\n* The regular working hours for this position are Tuesday\\-Saturday 8 am to 4:30pm EST (Sunday \\& Monday off) OR Friday\\-Monday 1:30 pm to 12 am EST (Tuesday \\- Thursday off)\n\n \n\n\n\n**Qualifications \\& Experience…**\n\n* Associate’s degree or equivalent 2\\-years customer service experience required; 3\\+ years preferred\n* Knowledge of mobile apps, connected devices, and digital TV technology\n* Experience with Zendesk preferred\n* Proficiency with G Suite and demonstrated competency in learning new software\n* Strong technical, problem solving, and negotiation skills\n* Capability of crafting consumer\\-facing communications in an adept way to resolve issues and maintain consistent brand voice\n* Strong ability to multitask; complete troubleshooting steps while maintaining customer and internal team communication\n* Ability to think strategically, assess opportunities, and provide creative solutions to complex problems while remaining flexible and adaptable\n* Strong analytical and critical thinking skills\n* Superior customer service and communication skills (both written and verbal) with the ability to interact and support different levels within the organization\n* Ability to adjust priorities and manage time wisely in a fast\\-paced environment\n* Commitment to teamwork through relationship\\-building, reliability, trust, and collaboration\n\n**How We Get Things Done…**\n\n\nThis last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding\\-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.\n\n**Championing Inclusion at WBD**\n\n\nWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.\nIf you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221078000","seoName":"cx-tech-tier-ii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/cx-tech-tier-ii-6466829798758712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"34bfc558-fe16-4fc4-96cd-9b9d7ed928a7","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Resolve technical issues for digital consumers","Advanced analytical skills required","Support via email, chat, phone"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765221078028,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Río Pánuco 121, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico","infoId":"6466829806771312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CUSTOMER CARE AGENT – IMMIGRATION LAW FIRM","content":"**About Us**\n\nTomorrow Law Immigration is a fast\\-growing, modern immigration law firm dedicated to providing world\\-class service, clear communication, and compassionate support to our clients. We believe in structured systems, high standards, and a client\\-first approach — and we’re expanding our Customer Care team.\n\nIf you love helping people, thrive in organized environments, and want to be part of a professional, mission\\-driven team, we want to meet you.\n\n**Position Summary**\n\nThe **Customer Care Agent** is the first point of contact for our clients and plays a key role in setting expectations, collecting documents, and moving cases smoothly through our workflow. You will support clients during the early stages of their case, provide updates, and ensure all required information is gathered so the Case Management team can begin producing the legal packet.\n\nThis is **not** a sales role and **not** a legal advisor role. \nThis is a **client support \\+ document coordination** position.\n\n**Responsibilities**\n\n* Welcome newly signed clients with professionalism and warmth\n* Explain the beginning of the immigration case process (script provided)\n* Confirm payment arrangements and send required onboarding materials\n* Collect required documents and ensure everything is uploaded correctly\n* Start FOIA requests once client IDs are received\n* Maintain weekly follow\\-ups with clients in “Pending Documents” status\n* Provide case updates using approved scripts and Filevine notes\n* Respond to client questions within policy timelines\n* Identify red flags or issues and escalate to supervisors\n* Document all client interactions with screenshots and notes\n* Coordinate with the FOIA and Case Management teams to ensure smooth handoffs\n* Deliver service with empathy, accuracy, and urgency\n\n**Minimum Requirements**\n\n* **1\\+ year of experience in customer service or client\\-facing communication**\n* (Law firm or immigration experience is a plus, but not required)\n* Strong communication skills (written \\+ verbal)\n* Ability to follow structured workflows and meet follow\\-up deadlines\n* Tech\\-savvy and comfortable learning new systems\n* Reliable, organized, and detail\\-oriented\n* Ability to maintain professionalism with frustrated or anxious clients\n* Bilingual (English/Spanish) highly preferred\n* Must be able to work in a fast\\-paced environment with high accuracy\n* Must never provide legal advice — training provided\n\n**What We Offer**\n\n* Competitive pay\n* Professional, supportive work environment\n* Training and growth opportunities\n* Structured workflows that make your job easier\n* Opportunities to advance to Case Management or Supervisory roles\n* A mission\\-driven team helping immigrant families every day\n\n**Ideal Candidate Qualities**\n\nWe are looking for someone who is:\n\n* Friendly, patient, and empathetic\n* Extremely organized\n* Consistent with follow\\-ups\n* Comfortable with technology\n* A great communicator\n* Able to follow processes and scripts\n* A team player\n* Trustworthy and dependable\n\n**How to Apply**\n\nSubmit your resume through Indeed. \nA cover letter is not required but is encouraged.\n\nJob Type: Full\\-time\n\nPay: $10,000\\.00 \\- $30,000\\.00 per month\n\nWork Location: In person\n\nExpected Start Date: 08/12/2025","price":"MXN 10,000-30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221078000","seoName":"customer-care-agent-immigration-law-firm","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/customer-care-agent-immigration-law-firm-6466829806771312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"38ba9d47-b6cc-45e0-9da2-2460d4bf0faa","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Support immigration clients with care","Collect and organize documents","Bilingual (English/Spanish) preferred"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765221078654,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico","infoId":"6466829808384312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Site ID Lead - (Hybrid in Argentina, Columbia, or Mexico)","content":"**Description**\n\n\nSite ID Lead \\- (Hybrid in Argentina, Columbia, or Mexico)\nSyneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.\n\n\nOur Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.\n\n\nWhether you join us in a Functional Service Provider partnership or a Full\\-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.\n\n\nDiscover what our 29,000 employees, across 110 countries already know:\n\n**WORK HERE MATTERS EVERYWHERE**\n\n\nWhy Syneos Health\n\n* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.\n* We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.\n* We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.\n\n**Job Responsibilities**\n\n\nHybrid Role \\- Must be able to work 2 days per week in office.\n\n\nOpen to hiring in Argentina, Columbia, and Mexico.\n\n**Strategic Planning**\n\n* Ability to understand and translate protocol requirements to develop the ideal site profile, in collaboration with Sponsor and key cross\\-functional leads.\n* Mine relevant databases, epidemiology resources, available literature resources, etc. to identify the best suited sites and countries for the project and proactively advocate for inclusion of strategic relationship sites and for efficiencies\n* Develop the Site Selection Plan with input from the Sponsor, Project Lead and Clinical Lead, to ensure seamless and project\\-tailored site selection strategy, also by understanding, validating and incorporating the proposed site selection strategy as available in Proposal and feasibility documents\n* Draft and program the potential investigator questionnaire template based on protocol requirements, with input from Project Lead (PL), Medical Monitor, Clinical Lead, etc.\n* Negotiate and finalize supporting documents such as the Confidential Disclosure Agreement (CDA) template and Data Privacy Forms, Site ID Cover Letters, etc.\n\n**Operational Oversight**\n\n* Lead the technical and operational site identification aspects of global projects including tracking and weekly reporting of project deliverables to Site ID Management, Internal Project Team, and Sponsor\n* Train and mentor site identification project team members on project protocol, study\\-specific requirements, and the site identification process. This includes management of performance and quality of work to meet project goals\n* Attend project team and client meetings to represent Site ID and provide updates on Site ID status\n* Recommend sites for PSV to PL and/or sponsor by analyzing and scoring survey data\n* Proactive risk management and expectation management by analyzing and monitoring progress. Includes development of mitigation strategies and solutions to ensure successful delivery of Site ID.\n\n**Financial Management and Resourcing**\n\n* Responsible for site identification related resource management for projects including, but not limited to requesting country level resources to support projects based on scope \\& budget and communicate changes to resource requirements\n* Project\\-specific financial management including, but not limited to understanding costing tool \\& translation into activities and hours, revenue recognition of assigned projects and forecasting of units\n\n**Qualifications**\n\n* BA/BS in the biological sciences or related discipline in the natural sciences/health care field (e.g. RN)\n* Experience working in a pharmaceutical, biotech, contract research organization or clinical research site\n* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), database applications, email, and internet\n* Strong presentation skills, interpersonal skills, as well as a team oriented approach\n* Excellent verbal and written communication skills\n* Excellent analytical skills\n* Excellent time management skills\n* Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high quality work\n* Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment\n* Strong project\\-level and department\\-level operational experience with a willingness to challenge oneself to meet project, department, and company goals\n\n**Get to know Syneos Health**\n\n \n\nOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000\\+ Trial patients.\n\n\nNo matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever\\-changing environment. Learn more about Syneos Health.\n\n\nhttp://www.syneoshealth.com\n\n**Additional Information**\n\n \n\nTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221078000","seoName":"site-id-lead-hybrid-in-argentina-columbia-or-mexico","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/site-id-lead-hybrid-in-argentina-columbia-or-mexico-6466829808384312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a6d9d5fa-add0-4af5-af67-39d629a923be","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Lead global site identification projects","Develop strategic site selection plans","Train and mentor project teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tlalnepantla,Estado de México","unit":null}]},"addDate":1765221078780,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6466829793958712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Experto","content":"Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only\\-at\\-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. \n\n \n\nAs an Expert, you possess a deep understanding of our products and services across the Apple ecosystem. You excel at selling products, offering all of Apple’s services, and delivering an exceptional customer experience. An Expert exemplifies what great customer engagement looks like, and mentors others on how to achieve results. \n\n \n\n**Description** \n\nDemonstrate and sustain top\\-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. \n\n \n\nBe knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.\n \n\n \n\nSupport your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.\n \n\n \n\nMaintain accuracy and follow guidance. \n\n \n\nPerform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.\n \n\n \n\nContribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. \n\n \n\nDemonstrate Apple’s values of inclusion and diversity in daily activities. \n\n \n\n**Preferred Qualifications** \n\nYou can: \n\nDemonstrate knowledge of Apple products and services.\n \n\nShow a track record of producing top\\-performing sales and customer experience results. \n\nPersonalize solutions based on customer needs, and effectively communicate them. \n\nSolve customer concerns using care, learning, and presentation skills. \n\nWork in a fast\\-paced environment, often supporting multiple customers at the same time. \n\nLearn about and deepen your understanding of Apple products and services, and third\\-party products, to enhance the customer experience.\n \n\nSupport and educate the broader team by sharing knowledge, experiences, and insights. \n\n \n\n**Minimum Qualifications** \n\nYou should: \n\nBe available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. \n\nHave experience in retail or sales, or related work experience. \n\nBe proficient in the local language, both written and spoken. \n\n \n\nApple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug\\-free workplace.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221077000","seoName":"expert","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/expert-6466829793958712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2470d2f6-c580-40c6-a428-16eb15b15beb","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Expert in Apple products and services","Deliver exceptional customer experience","Support retail sales and service"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1765221077653,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico","infoId":"6466829652032112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"3PL Sales Executive","content":"**We are seeking a 3PL Sales Executive**\n\n**Requirements:**\n\n* Basic English proficiency\n\n**Responsibilities:**\n\n* Prospecting and sales follow-up\n* Customer service and on-site visits\n* Selling warehousing and distribution services\n* Promoting the company’s service portfolio\n\n**We offer:**\n\n* Monthly salary of $30,000\n* Statutory benefits\n* Commissions ranging from 5% to 10%\n\nEmployment type: Full-time\n\nSalary: $30,000.00 per month\n\nWork location: On-site employment","price":"MXN 30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765221066000","seoName":"sales-executive-3pl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/sales-executive-3pl-6466829652032112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8c19708e-fe09-4140-aa53-46ff2dc91d34","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Sales executive role in 3PL","Basic English required","Competitive salary with commissions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tlalnepantla,Estado de México","unit":null}]},"addDate":1765221066564,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6461960349171312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Service Delivery Consultant – Configuration Deployment Service","content":"WHAT MAKES US, US:\nJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!\nAt its foundation, SimCorp is guided by our values — caring, customer success\\-driven, collaborative, curious, and courageous. Our people\\-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.\nIf you like what we’re saying, keep reading!\nWHY THIS ROLE IS IMPORTANT FOR US:\nAt SimCorp, we help some of the biggest financial institutions streamline their investments, accounting, and operations. Currently SimCorp is transforming the way we deliver services to our clients.\nWe are looking for a highly motivated IT consultant to support our Configuration Deployment Service (CDS) team. You will work in our global SaaS Operation delivery unit consisting of various cross\\-located teams. The CDS tTeam delivers high quality services towards our clients by supporting different deployment scenarios for our cloud environments, in which configuration is promoted from source to target environment in a highly automated procedure.\nYou will support clients and our service team remotely from our offices and have direct client contact. You will participate in deployment meetings with the client and work closely with the clients and our CDS experts in SimCorp globally to provide effective solutions for our clients\nWHAT YOU WILL BE RESPONSIBLE FOR:* Supporting our CDS team to be efficient and accountable for service delivery across different time zones\n* Engaging in configuration deployments and contributing to service deliveries and client meetings\n* Planning and preparation of deployment windows together with the client and the team\n* Creating configuration packages based on client definition and follow up on deployments\n* Documentation and reporting in line with the defined service procedures\n* Collaborating with the Service Owners and client stakeholders\n* Advise on process improvements based on lessons learned from daily operation\n* Play an active part in our global Configuration Deployment Service network\n\n\nWHAT WE VALUE:\nMost importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to \\- and interested in \\- learning the rest:* Master in Computer Science, Natural Science, Economics or similar qualification\n* You have some experience with configuring and deploying components of complex standard software applications in the financial sector or financial services industry\n* You have a technical affinity, you are eager to engage and learn new technical content\n* You have already worked in a Windows Server environment and may have had first touchpoints with cloud technology\n* You are interested in or have already basic knowledge about processes in the investment industry and an interest to expand this\n* You are Service\\-minded and have a positive mindset, you are experienced to work in ITIL framework\n* You enjoy working in a fast\\-paced environment and having a considerable impact on the results and solutions\n* Proficient analytical skills and a solution and result oriented attitude\n* You are able to prioritize tasks to ensure that deadlines are met\n* You are fluent in English (oral and written)\n\n\nBENEFITS:\nAttractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an work \\& private life balance. We also practice a tailored approach to professional development to support the direction you want to take.\nNEXT STEPS:\nPlease send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non\\-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.\nIf you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.\nWe are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.\n\\#Li\\-hybrid","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764840652000","seoName":"senior-service-delivery-consultant-configuration-deployment-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/senior-service-delivery-consultant-configuration-deployment-service-6461960349171312/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"ca95b3ee-f612-4c05-b90f-01d1f0f6000d","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Support global CDS team","Engage in client deployments","Collaborate across time zones"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1764840652279,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6463158707955412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Logistics Supervisor","content":"About NCR VOYIX\nNCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform\\-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.\nPosition title: Logistics Supervisor \n\nLocation: Mexico City (Delegation) Warehouse \n\nGrade: 10 \n\n \n\nJob Description:\nOur business is looking for a talented and qualified logistics manager to join our team. In this position, you will be responsible for all supply chain management duties including selecting carriers, researching shipping methods, assessing budgets, and organizing storage.\nThe successful candidate must demonstrate strong attention to detail in order to oversee daily operations and logistics employees. In addition to having excellent organizational skills, you should also possess in\\-depth knowledge of logistics and inventory systems. \n\nLogistics Supervisor Responsibilities:* Selecting carriers and negotiating contracts and rates.\n* Planning and monitoring inbound and outgoing deliveries.\n* Supervising logistics, warehouse, transportation, and customer services.\n* Organizing warehouse, label goods, plot routes, and process shipments.\n* Responding to any issues or complaints.\n* Researching ideal shipping techniques, routing, and carriers.\n* Working with other departments to incorporate logistics with company procedures and operations.\n* Evaluating budgets and expenditures.\n* Updating and evaluating metrics to assess performance and implement enhancements.\n* Ensuring all operations adhere to laws, guidelines, and ISO requirements.\n\n \n\nLogistics Coordinator Requirements:* Bachelor’s degree in business administration, logistics, supply chain, or relevant field.\n* A minimum of 2 years’ experience in a similar role.\n* In\\-depth knowledge of the consumer goods industry.\n* Solid understanding of logistics and inventory management software.\n* Outstanding analytical, problem\\-solving, and organizational abilities.\n* Exceptional verbal and written communication skills.\n* English is required\n\n \n\nOffers of employment are conditional upon passage of screening criteria applicable to the job\nEEO Statement\nIntegrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.\nStatement to Third Party Agencies \n\nTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes*“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a* *@ncrvoyix.com email* *domain.”*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764934274000","seoName":"logistics-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/logistics-supervisor-6463158707955412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1f95b0f1-6c92-43cf-8e6a-691148343150","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Supervise logistics and warehouse operations","Manage supply chain activities","Ensure compliance with ISO standards"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764934274058,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6463158712576112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RTR Specialist I","content":"*Mexico City, Ciudad de México, Mexico* Apply until: **Open until further notice** \n\nAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.\n\n \n\nWe are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?\n\n**About the Job:**\n------------------\n\n \n\n* Join us as an RTR Specialist I, supporting global Finance operations.\n* You’ll work on core accounting processes and month\\-end activities.\n* + ️ **Full English fluency required** — daily communication and reports are in English.\n\t+ ️ **100% Onsite (Mon–Fri)** — role is based at our CDMX office.\n* **Please send your resume in English so the hiring team can review it properly.**\n\n**In your future role as RTR Specialist I, you will:**\n------------------------------------------------------\n\n **Execute RTR accounting:**\n\n \n\n* Post manual \\+ recurring journal entries\n* Manage AR differences \\+ propose doubtful debt provisions\n* Handle intercompany accounting \\& reconciliations\n* Support month\\-end close (depreciation, revaluations, accruals)\n* Process salary uploads, rebates, commissions, FX\\-hedging\n* Coordinate financial audits \\+ tax accruals\n\n **Analyze results:** spot errors, recommend fixes, improve processes\n\n **Own your workload,** especially during close\n\n **Prepare reports \\+ BS reconciliations**\n\n \n\nClear suspense and BS accounts per policy\n\n \n\nCollaborate with controlling, reporting, in\\-house bank, customer service, sales\n\n \n\nSupport process improvement \\+ standardization\n\n \n\nEnsure everything complies with IFRS \\+ corporate guidelines\n\n**We believe you bring:**\n-------------------------\n\n \n\n* 3–5 years in AP/AR/Cash or similar accounting work\n* ERP experience (SAP preferred)\n* Strong Excel \\+ Office skills\n* Background in Accounting\n* + ️ Fluent English (spoken \\+ written)\n* Good analytical and communication skills\n* Comfortable working under **month\\-end pressure**\n* Hands\\-on and a strong team player\n* + ️ Available to work onsite, Mon–Fri, at Insurgentes Sur 1271\n* CV in English helps speed up the process\n\n**Good to know:**\n-----------------\n\n \n\nPlease apply via our online recruitment system. We will not accept applications via e\\-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how\\-we\\-hire/\n\n \n\nWe look forward to receiving your application!\n\n \n\nWe kindly ask our internal candidates to apply with your Nouryon email via Success Factors.\n\n \n\nWe encourage you as a valued Nouryon employee to share talents from your network to help us to bring in new Changemakers through our new Employee Referral Program! Bringing in new, skilled people with a great mindset is beneficial for both you and Nouryon. All info you need to make a referral is here. Join us in growing Nouryon!\n\n**About Nouryon:**\n------------------\n\n \n\nWe’re looking for tomorrow’s Changemakers, today.\n\n \n\nIf you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the desire to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions.\n\n \n\nFrom day one, we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.\n\n \n\nVisit our website and follow us on LinkedIn.\n\n \n\n\\#WeAreNouryon \\#Changemakers\n\n \n\nWe have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.\n\n \n\n\nStandard\n##### **Vacancy data**\n\n\nClosing date\nOpen until further notice\nVacancy number\nN0013380\n##### **Organization**\n\n\nContinent\nNorth America\nCountry\nMexico\nState/Region/Province\nCiudad de México\nSite\nMexico City\nBusiness\nFinance Functions\n##### **Job characteristics**\n\n\nJob area\nFinance\nHierarchy level\nEntry Level\nFull time/part time\nFulltime\nContract type\nPermanent","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764934274000","seoName":"rtr-specialist-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/rtr-specialist-i-6463158712576112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f21831ef-f7d3-45c8-a3dc-ef96152245a7","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Support global Finance operations","Execute RTR accounting processes","Fluent English required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764934274420,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6461960350758612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"International Benefits Specialist, NALA","content":"**Who We Are**\n==============\n\n\n\nAt Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset \\- our people.\n\n\n\nWe're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data\\-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.\n\n\n\nWe're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\n\n\n\nOur Values\n\n\n\nIf this sounds like you, you'll fit right in.\n\n**Who You Are**\n===============\n\n\n\nAs an International Benefits Specialist for LATAM, you are a core member of the team bringing Justworks' global benefits vision to life in\\-market. Benefits are a strategic lever for growth, retention, and differentiation—and your work ensures that promise is delivered across the LATAM region. You will play a critical role in building and managing a portfolio of benefits that are both compliant and competitive, and that reflect what matters most to our customers and their employees.\n\n\n\nYou bring curiosity, creativity, and operational rigor to everything you do. You thrive in complex, fast\\-moving environments and are energized by the challenge of delivering high\\-quality, locally tailored benefits programs at scale. You know how to navigate regional statutory requirements, manage broker and vendor relationships, and design supplemental benefits that stand out in\\-market.\n\n\n\nYou care deeply about delivering a great experience—for both customers and employees. You communicate clearly and simply, even when explaining complex topics. You take ownership of your work end to end, and bring a collaborative, proactive mindset to solving challenges. Most importantly, you believe benefits can be more than just compliant—they can be differentiating, valuable, and make people feel cared for around the world.\n\n\n**Your Success Profile**\n========================\n\n\n**What You Will Work On**\n-------------------------\n\n\n* Lead benefits procurement, administration and renewals for LATAM, including all global health, retirement, and other benefits programs, ensuring competitiveness, compliance, and alignment with business strategy.\n* Manage day to day vendor, broker and partner relationships, negotiate renewals, SLAs, and pricing to ensure value and compliance.\n* Research, design, and launch creative supplemental benefits (e.g., wellness, family support, or mental health programs) tailored to local needs.\n* Serve as a regional benefits subject matter expert, supporting internal teams and client\\-facing inquiries.\n* Audit data and ensure accuracy in eligibility, enrollment, and billing.\n* Collaborate with Product, Legal, and Operations to maintain alignment with EOR standards and statutory requirements.\n* Develop country\\-level benefit summaries, communications, and enrollment guides to enhance the employee experience.\n* Work with the benefit operations teams to ensure that all EOR employees can be enrolled in global benefit programs in an efficient and effective manner.\n\n**How You Will Do Your Work**\n-----------------------------\n\n\n\nAs an International Benefits Specialist, results are paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\n\n\n* **Consultative** \\- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open\\-ended questions and active listening.\n* **Clear communication \\-** the ability to articulate thoughts and express ideas effectively using oral, written, visual and non\\-verbal communication skills, as well as listening skills to gain understanding.\n* **Taking** **responsibility** \\- being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.\n* **Adaptability** \\- the ability to adjust your approach or actions in response to changes in your external environment.\n* **Solution\\-oriented** \\- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\n* **Curious** \\- the innate desire to learn, grow and understand.\n* **Risk assessment \\-** applying a logical step\\-by\\-step process to protect, and consequently minimize risks to, the organization, interests and employees.\n* **Manages complexity \\-** making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.\n\n**Qualifications**\n------------------\n\n\n* 4\\+ years of experience in benefits in LATAM.\n* Experience managing renewals and vendor relationships end\\-to\\-end.\n* Deep knowledge of statutory and supplemental benefit structures in at least one major LATAM market.\n* Strong communication skills; ability to simplify complexity for employees and clients.\n* Proven ability to design and execute scalable, compliant benefits frameworks.\n* Comfort operating in a fast\\-paced, high\\-growth, international environment.\n\n\n**Bonus Points for:**\n\n\n* Experience in Employer of Record (EOR) or PEO settings.\n* Familiarity with benefits platforms, HRIS, or brokerage systems.\n* Multilingual fluency.\n\n\n\\#LI\\-SD1\n\n\n\n\\#LI\\-SD1 \\#LI\\-Hybrid\n\n\nActual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\n\n\n\nFor more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.\n\n\n**Diversity At Justworks**\n==========================\n\n\n\nJustworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\n\n\n\nWe're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.\n\n\n\nOur DEIB Report","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764840652000","seoName":"international-benefits-specialist-nala","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/international-benefits-specialist-nala-6461960350758612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"83d5bc2e-69bb-4659-93e1-3452813ece1d","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Manage LATAM benefits programs","Design compliant and competitive benefits","Collaborate with Legal and Product teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764840652403,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6461248772288112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Sr Analyst - CIUDAD DE MEXICO","content":"**Discover your future at Citi**\n--------------------------------\n\n\nWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.\n\n\n**Job Overview**\n----------------\n\n\nThe Customer Service Senior Analyst is an intermediate\\-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. \n\n \n\n**Responsibilities:**\n\n* Manage a portfolio of high\\-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps\n* Liaise with internal and external cross\\-functional partners to deliver customer service that meets or exceeds client expectations\n* Ensure transactions are executed timely and accurately\n* Identify and implement process improvements and test new features/functions\n* Perform regulatory, audit and control assessments and create reports for internal and/or external distribution\n* Contribute to short and long\\-term projects and engage with global partners where necessary to meet client requirements\n* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\n\n\n**Qualifications:**\n\n* 5\\-8 years of previous cash management and financial services experience preferred\n* Proficient in English\n* Consistently demonstrate clear and concise written and verbal communication\n* Aptitude for utilizing reporting tools and applications\n* Proven organizational skills\n* Demonstrated ability to drive results in a fast\\-paced, goal\\-oriented environment\n\n**Education:**\n\n* Bachelor's degree/University degree or equivalent experience\n\n\nThis job description provides a high\\-level review of the types of work performed. Other job\\-related duties may be assigned as required.\n\n\n\\-\n\n**Job Family Group:**\n\nCustomer Service\n\\-\n\n**Job Family:**\n\n\nInstitutional Customer Service\n\\-\n\n**Time Type:**\n\n\nFull time\n\\-\n\n**Most Relevant Skills**\n\nPlease see the requirements listed above.\n\\-\n\n**Other Relevant Skills**\n\nFor complementary skills, please see above and/or contact the recruiter.\n\\-\n\n*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*\n\n*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* \n\n \n\n*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764785060000","seoName":"customer-service-sr-analyst-ciudad-de-mexico","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/customer-service-sr-analyst-ciudad-de-mexico-6461248772288112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e6620055-ef86-4957-907e-3ea96824d107","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Manage high-profile client portfolios","Liaise with cross-functional partners","Ensure accurate transaction execution"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764785060335,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6461248773862712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Jr. Innovation Analysis Specialist.","content":"**Job Description** **About this Job**\n\n\nWe are currently seeking a Junior Innovation Analyst to join our BASES Customer Success Team. In this role, you’ll collaborate with some of the world’s largest consumer packaged goods companies across categories such as personal care, home care, food and beverages, alcohol, and pharmaceuticals. Your mission will be to help these clients better understand consumer behavior, evaluate the potential of new innovations, and identify portfolio management opportunities—all supported by best\\-in\\-class research and predictive analytics tools.\n\n**Responsibilities**\n\n* Summarizes and transforms data into visual formats such as tables, charts, and graphs to support insights generation.\n* Analyzes market data and research results to contribute to the creation of reports and client\\-facing presentations.\n* Ensures data accuracy by reviewing for errors and inconsistencies using internal tools and validated sources.\n* Drafts initial client communications and participates in meetings and presentations, with occasional in\\-person interactions.\n* Adheres strictly to internal security protocols, completing all required certifications and avoiding any security incidents.\n* Delivers tasks and projects within established deadlines, proactively identifying potential issues and escalating them when necessary, while demonstrating ownership and urgency in problem\\-solving within current skill capabilities.\n* Maintains timely and effective communication with clients, ensuring responses are delivered in accordance with established SLAs.\n\n **Qualifications** **About You**\n\nAs a Junior Innovation Analyst, you will translate client business objectives into actionable insights by analyzing data and contributing to impactful reports. You’ll also support the team by managing multiple projects and engaging with clients to understand and address their needs.\n\n**Requeriments:**\n\n* Bachelor’s degree in Business Intelligence and Market Analysis\n* 1 year experience\n* Familiarity with the FMCG sector is a plus\n* **Advanced proficiency in English (spoken and written)**\n* Strong analytical and problem\\-solving skills\n* Clear and effective communication, with strong organizational abilities\n* Proactive mindset with a sense of accountability and ownership\n* Eagerness to learn and continuously develop new skills\n\n \n\n**Additional Information** **Our Benefits**\n\n* Flexible working environment\n* Volunteer time off\n* LinkedIn Learning\n* Employee\\-Assistance\\-Program (EAP)\n\n\n**About NIQ**\n\n\nNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state\\-of\\-the\\-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100\\+ markets, covering more than 90% of the world’s population.\n\n\nFor more information, visit NIQ.com\n\n\nWant to keep up with our latest updates?\n\n\nFollow us on: LinkedIn \\| Instagram \\| Twitter \\| Facebook\n\n\n**Our commitment to Diversity, Equity, and Inclusion**\n\n\nAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\\-center/diversity\\-inclusion","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764785060000","seoName":"junior-innovation-analysis-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/junior-innovation-analysis-specialist-6461248773862712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"516f6ae8-8ed4-49ff-b88b-afa00851ad08","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Support client innovation projects","Analyze market data and create reports","Collaborate with global CPG companies"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764785060458,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6461248775449912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Special Agent - Cyber Crime Investigation","content":"At American Express, our culture is built on a 175\\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\\-being and many opportunities to learn new skills, develop as a leader, and grow your career.\n\n\nHere, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.\n\n\n**JOB SUMMARY:**\n\nReporting to the VP \\- Security Investigative Services, the Special Agent Cyber Fraud Investigations is responsible for supporting global investigations into unlawful acts which may have been committed against our company and customers. The role includes responsibilities in gathering and analyzing actionable information and investigating cybercrime and financial fraud cases.\n\n\n**ESSENTIAL DUTIES AND RESPONSIBILITIES:**\n\n* Conduct complex internal and external cyber\\-enabled fraud or cybercrime investigations (which can also include insider threat, misconduct, retail fraud, malware) across multiple business segments from a variety of channels. Prioritize and investigate escalations and referrals from business units on insider threat, data loss prevention, cyber threat intelligence, cyber threat fusion center, fraud risk, law enforcement, public/private partnerships, and global business units.\n* Interview cardmembers, victims, claimants, witnesses, and potential suspects.\n* Gather evidence and work with local and federal law enforcement on fraud prevention initiatives and investigations to actively pursue the prosecution of criminal matters where Amex or its Cardmembers are victims.\n* Testify in court representing our company and supporting our criminal cases as well as responding to court orders and subpoenas when necessary.\n* Analyze data and trends; develop and implement proactive plans and programs to address opportunities.\n* Communicate Global Security’s position effectively to both internal and external partners and fully support Global Security’s senior leadership in the development and implementation of initiatives and programs to detect, investigate, and disrupt cybercrime and fraud.\n* Provide strong subject matter expertise in the areas of cybercrime investigations, security and investigative operations, and financial crimes.\n* Provide after\\-hours support, as needed.\n\n**DESIRED LEADERSHIP CHARACTERISTICS:**\n\n* Ability to prioritize and execute tasks in high\\-impact or time sensitive situations.\n* Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.\n* Ability to develop and maintain strong relationships in a complex multi\\-national corporation.\n* Strong problem solver with the ability to use analytical methods for impact.\n* Effective organizational skills, attention to detail, and ability to collaborate.\n\n**KNOWLEDGE / SKILLS:**\n\n* Demonstrated record of success in conducting investigations, including subject interviewing skills, into significant and/or sophisticated cases of cybercrime and financial fraud.\n* Working knowledge and understanding of the fundamentals of finance and related transactions. Must be familiar with products and services offered by American Express, including knowledge of proprietary data processing systems, operations, policies and procedures.\n* Must be skilled in the techniques in assembling a case for prosecutors, including gathering evidence, summarizing findings in well documented/well written reports, and compliance with policies.\n* Strong interpersonal skills to establish credibility and productive relationships with the law enforcement community, service establishments, colleagues, and senior leadership at American Express.\n* Ability to develop and recommend sound, innovative methods, techniques, and programs to prevent and control fraud. Possess strong level of understanding of investigative techniques, OSINT, and intelligence analysis and to detect and resolve criminal activity.\n* Strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.\n* Strong personal initiative, intellectually curious, and knowledgeable about cybercrime ecosystem.\n\n**EXPERIENCE:**\n\n* Minimum of 5 years’ experience in a mission critical environment with a background in the following: criminal justice, intelligence, information security, or financial crimes risk management related disciplines.\n* Understanding of OSINT sources, LexisNexis.\n* Previous experience in local, state, or federal US law enforcement, criminal intelligence, or cybercrime/cyber\\-enabled financial crimes.\n* Demonstrated experience in driving innovative approaches to cybercrime/financial fraud investigations.\n* Experience working across multiple lines of business in a corporate function.\n* In\\-depth understanding of adversary tools, tactics and procedures and threats impacting the financial sector.\n* Successful experience working with physically distributed teams.\n* Bachelor’s or other 4\\-year degree preferred. Preferred fields of study include business, criminal justice, cyber security, information technology, and social sciences.\n\nWe back you with benefits that support your holistic well\\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:\n\n\n* Competitive base salaries\n* Bonus incentives\n* Support for financial\\-well\\-being and retirement\n* Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)\n* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need\n* Generous paid parental leave policies (depending on your location)\n* Free access to global on\\-site wellness centers staffed with nurses and doctors (depending on location)\n* Free and confidential counseling support through our Healthy Minds program\n* Career development and training opportunities\n\nOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764785060000","seoName":"special-agent-cyber-crime-investigation","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/special-agent-cyber-crime-investigation-6461248775449912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"14850608-93be-4de5-bf60-1a28bd933de9","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Conduct cybercrime and fraud investigations","Collaborate with law enforcement","Develop proactive fraud prevention programs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764785060582,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Campaña de Oro 120, Las Campanas, 43806 Tizayuca, Hgo., Mexico","infoId":"6456479325260912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"BUSINESS ADVISOR-2","content":"With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. 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The role requires more than just legal expertise; we need a strategic partner who understands our business and will play a critical role in shaping our direction. 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Communicate bug fixes to customers.\n* Using symptoms, details and pattern of problems supplied by customer to decide if the issue is potentially a known issue and providing the appropriate solution (including workarounds).\n* Resolve any user or administrator procedural errors\n\n \n\n\n**About you**\n\n\n\nYou bring previous experience in a technical support role or hold a relevant technical diploma or degree. With a foundational understanding of AI and RPA, you're a quick learner who thrives on solving problems and taking ownership of investigations. Your strong communication skills—both written and verbal—enable you to engage effectively with people at all technical levels.\n\n\n\nYou're confident working independently as well as collaboratively, and you're comfortable juggling multiple priorities while maintaining attention to detail. You're proactive, enthusiastic about learning, and always looking for ways to contribute to continuous improvement.\n\n\n\nIdeally, you have a C1 level of English according to the CEFR, and you're not afraid to tackle challenges outside your comfort zone. You possess basic technical knowledge across a range of products and platforms, with deeper expertise in specific areas relevant to the business stream. You're also aware of related technologies in other streams, allowing you to approach issues with a broader perspective.\n\n \n\n\n**Rewards and benefits**\n\n\n\nWe will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world\\-class, flexible rewards package, featuring family\\-friendly and planet\\-friendly benefits including:\n\n\n* Life Assurance\n* Medical Insurance\n* Vales de despensa\n* Fondo de ahorro\n* Aguinaldo\n* Prima vacacional\n\n \n\n\n\nWe also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.\n\n \n\n\n**Ready to pursue potential? Apply now.**\n\n\n\nWe review applications on an ongoing basis. With a closing date for applications being **13****th** **December**, however, this is a rolling campaign, and therefore we will conduct interviews as and when candidates apply. We reserve the right to **close this vacancy** once we have received sufficient applications for the role. Therefore, if you are interested in this exciting opportunity, we encourage you to submit your application as early as possible.\n\n\n\nPlease note that successful applicants will be subject to satisfactory background\n\n \n\n\n**Why join us**\n\n\n*Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.*\n\n\n*Cambridge University Press \\& Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.*\n\n\n*We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764704044000","seoName":"academic-tech-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tizayuca/cate-cust-service-facing/academic-tech-support-analyst-6460211770956912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2fc95035-bb1c-45f6-bb9e-a7ddbf3ac025","sid":"f8b5983f-ea12-4133-8291-c72c34be99e3"},"attrParams":{"summary":null,"highLight":["Support global technical issues","Collaborate with senior teams","Hybrid work options available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764704044606,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Río Pánuco 121, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico","infoId":"6456494893606612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CoE LAC Migration and Upgrade Consultant","content":"**We help the world run better** \n\nAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. **CoE LA Area Activities:**\n\n\nCoE LAC Migration and Upgrade Consultants are engineers who can perform highly specialized remote and onsite services for LAC overseas customers. Goal is to enable customers to implement and operate their SAP solutions at their maximum potential with optimal TCO and to manage their technical risks during solution implementation and operation\n\n \n\n* Provide first class remote and on\\-site support to our customers like: \n\n\t+ solving technical problems;\n\t+ optimization of solution operation;\n\t+ improvement of system availability and stability;\n\t+ onsite support in critical customer situations (going live, upgrade, etc.)\n* Customer project evaluation and risk mitigation of implementation projects;\n* Backoffice support for onsite service delivery;\n* Increasing overall customer satisfaction;\n* Act on Escalated customers to bring their businesses to normal operations;\n\n **Work Experience (Requirements):**\n\n\n* Bachelor’s in computer science, Mathematics, Physics or similar required.\n* Proven hands\\-on experience leading and/or supporting SAP ECC to S/4HANA migrations (Brownfield / System Conversion) and SAP system upgrades, Unicode conversions.\n* Technical expertise in SAP Basis / SAP Technical Administration, SUM (Software Update Manager), DMO (Database Migration Option), and Maintenance Planner processes.\n* Understanding of S/4HANA Readiness Check, Simplification Item List, and custom code remediation steps.\n* Experience working in large\\-scale SAP landscapes with multiple environments (DEV, QA, PROD), preferred on hyperscale infrastructure.\n\n **Skills:**\n\n* Excellent analytical skills with a flair for the very detail;\n* Effective problem solving skills to achieve customer satisfaction;\n* Strong team player who learns and adapts quickly in an international environment;\n* Flair for continuous self\\-improvement;\n* Willingness to travel on short notice, willingness to travel abroad. Short duration travels (one or two weeks) and travel time up to 20% of the time;\n* Work under pressure, critical situations, and extremely tight deadlines;\n* Very high customer orientation.\n\n**Language Skills**\n\n\nEnglish – Fluent in both spoken and written (Mandatory)\n\n **Bring out your best** \n\nSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end\\-to\\-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose\\-driven and future\\-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.\n \n\n \n\n**We win with inclusion** \n\nSAP’s culture of inclusion, focus on health and well\\-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. \n\n \n\nSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. 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