**Specialized company in Industrial Cleaning Services is looking for a Supervisor.** Oversee, coordinate, and ensure the proper execution of cleaning services at various assigned clients, guaranteeing compliance with quality standards, proper use of equipment and materials, as well as efficient management of operational staff, maintaining customer satisfaction and contract profitability. **Job Requirements:** Essential knowledge of cleaning and disinfection procedures, attendance and rotation control, Office suite, basic safety and hygiene regulations. * Experience in supervision and personnel management. * Education: Completed high school (technical or university studies in administrative or service areas are desirable). * Experience: Minimum of 3 years supervising cleaning, maintenance services, or similar positions. Management of operational staff and industrial cleaning equipment. * Knowledge: Cleaning and disinfection procedures, attendance and rotation control, Office suite, basic safety and hygiene regulations. * Skills: Leadership, organization, effective communication, problem-solving, decision-making. * Other requirements: Valid driver's license and availability to travel between client sites. **Main Responsibilities** * Supervise on-site cleaning services to ensure they are performed according to established procedures and quality standards. * Periodically inspect client facilities to identify areas for improvement. * Monitor daily attendance of staff at various assigned locations. * Coordinate staff rotations in cases of absences, vacations, or leave. * Manage temporary or permanent staffing needs in coordination with Human Resources. * Resolve operational staff incidents and maintain clear communication with workers. * Promote continuous training in cleaning techniques and equipment usage. * Verify proper use and maintenance of cleaning equipment (floor polishers, carpet cleaners, industrial vacuums). * Supervise availability of cleaning supplies and materials. * Address customer requests and feedback, ensuring their satisfaction. * Resolve complaints and incidents by implementing immediate corrective actions. * Prepare supervision, attendance, and incident reports. * Manage staff schedules, permissions, leaves, and vacations. * Assist in planning and logistics of materials and personnel. * Propose improvements in cleaning processes and operational organization. * Ensure operational continuity during emergencies. Employment type: Full-time Salary: $4,500.00 - $6,500.00 per week Work location: On-site position