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Miguel Hidalgo 260, Loma Alta, 21480 Tecate, B.C., Mexico","infoId":"6505904189555412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Servicio al Cliente (Parque Industrial El Bajio)","content":"Descripción y detalle de las actividades\n\n* Gestionar consultas complejas de los clientes por teléfono y canales digitales relacionadas con:\n* Preocupaciones sobre la calidad de los productos\n* Plazos de entrega de los pedidos y problemas de cumplimiento\n* Consultas y comentarios sobre el desarrollo de nuevos productos\n* Actuar como punto de escalación para situaciones complejas o de alto impacto con los clientes\n* Generar confianza y relaciones a largo plazo con los clientes mediante una comunicación clara y profesional\n* Dotar a los representantes remotos de servicio al cliente con información precisa y actualizada para resolver eficientemente las consultas de los clientes\n* Desarrollar y mantener:\n* Artículos de base de conocimientos\n* Procedimientos operativos estándar (POE)\n* Rutas de escalación y directrices de resolución\n* Colaborar con equipos internos (fabricación, calidad, producto, operaciones) para garantizar mensajes coherentes y correctos\n* Liderar iniciativas de mejora continua para fortalecer la calidad, la coherencia y la rapidez del servicio al cliente\n* Diseñar procesos escalables que permitan a un solo equipo unificado apoyar múltiples marcas y líneas de productos\n* Identificar problemas recurrentes de los clientes y liderar soluciones de causa raíz entre distintos departamentos\n* Contribuir a definir métricas, informes y estándares de desempeño para las operaciones de servicio al cliente\n* Apoyar los esfuerzos de contratación, capacitación y acompañamiento a medida que evolucione la función de servicio al cliente\n\n\n\n\nExperiencia y requisitos\n\n* Bilingüe: **Dominio fluido del inglés y del español (hablado y escrito)**\n* **Más de 3 años de experiencia en puestos de servicio al cliente o soporte al cliente**\n* Experiencia laboral en empresas manufactureras, de comercio electrónico o basadas en productos, o colaboración estrecha con ellas\n* Capacidad para utilizar plataformas de servicio al cliente tales como:\n* **Shopify**\n* **Gorgias o Zendesk**\n* Excelentes habilidades comunicativas, de resolución de problemas y organizativas\n* Capacidad para trabajar de forma transversal y lograr alineación entre equipos\n\n **Deseable**\n\n* Experiencia con **SAGE 100** (ERP)\n* Experiencia previa en liderazgo o como líder de equipo en servicio al cliente\n* Conocimiento de sistemas de calidad, flujos de producción o conceptos de cadena de suministro\n\nBeneficios\n\n* Beneficios conforme a la Ley Federal del Trabajo (LFT)\n**Número de vacantes** 1\n\n**Área** Atención a Clientes/Call Center/Telemarketing\n\n**Contrato** Permanente\n\n**Modalidad** Presencial\n\n**Turno** Diurno\n\n**Jornada** Tiempo Completo\n\n**Horario*** Tiempo completo\n* Lunes a viernes\n**Estudios** Carrera técnica\n\n**Inglés** Hablado: Avanzado, Escrito: Avanzado\n\n**Disponibilidad p. viajar** No","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768273764808","seoName":"customer-service-el-bajio-industrial-park","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tijuana/cate-sales-inbound/customer-service-el-bajio-industrial-park-6505904189555412/","localIds":"391","cateId":null,"tid":null,"logParams":{"tid":"cffadd18-5718-43c2-95a8-593a3a3126de","sid":"c6f8859a-b9f3-4c48-bea0-916bdcda6091"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tecate,Baja California","unit":null}]},"addDate":1768273764808,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1623","location":"8XM8+8M Rosarito, Baja California, Mexico","infoId":"6505154382297712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Servicio al Cliente - Oficina en Casa BILINGÜE","content":"**MULTIRECLU busca Servicio al Cliente \\- Oficina en Casa BILINGÜE en Playas de Rosarito, Baja California**\n----------------------------------------------------------------------------------------------------\n\n\n**Agenda de citas médicas** \n\n \n\n**Servicio al Cliente \\- Oficina en Casa** \n\n \n\n**NOSOTROS TE DAMOS EL EQUIPO NECESARIO PARA LABORAR DESDE CASA**\n\n **Oferta laboral:** \n\n**Horarios a elegir:** \n\n**LUNES A VIERNES**\n\n \n\nSueldo: $3,550 semanal \n\n\\+ Pago semanal vía nómina \n\n\\+ Bono de permanencia: $3,000 cada 3 meses \n\n\\+ Prestaciones de ley \n\n\\+ Aumento de sueldo después del 4to mes \n\n \n\n**Modalidad: Oficina en Casa**\n\n **Perfil:** \n\nInglés avanzado \n\nManejo básico de PC \n\nContar con internet propio \n\nVivir en Tijuana, Tecate, Rosarito o alrededores cercanos\n\n \n\nUbicación de la empresa: cerca de zona centro de Tijuana B.C \n\n \n\nIMPORTANTE VIVIR EN TIJUANA, **NO TE POSTULES SI NO ERES DE TIJUANA** \n\n**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA** \n\n**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA** \n\n**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA** \n\n**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA**\n\n **Nivel de educación deseada:** \n\nBásica\n\n\n**Nivel de experiencia deseada:** \n\nNivel inicial\n\n\n**Función departamental:** \n\nAtención al cliente\n\n\n**Industria:** \n\nCentros de llamadas / Telemarketing\n\n\n**Habilidades:** \n\n* BILINGÜE\n* SERVICIO AL CLIENTE\n\n \n\n \n\n*Esta vacante viene de la bolsa de empleo Talenteca.com:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=695da860330000390014109a\\&source\\=indeed*","price":"$MXN 3,550/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768215186116","seoName":"customer-service-home-office-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tijuana/cate-sales-inbound/customer-service-home-office-bilingual-6505154382297712/","localIds":"209","cateId":null,"tid":null,"logParams":{"tid":"60658113-ced4-4a83-a6b6-fcf9d1e26079","sid":"c6f8859a-b9f3-4c48-bea0-916bdcda6091"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Rosarito,Baja California","unit":null}]},"addDate":1768215186116,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1623","location":"Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico","infoId":"6510547664614612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asociado de Soporte para Propietarios, Representante de Servicio al Cliente","content":"Descripción y detalle de las actividades\n\n**Resumen general**\n\n\nLas responsabilidades principales consisten en brindar un excelente servicio al cliente resolviendo, por teléfono, los problemas relacionados con los productos de los clientes y asegurando que su experiencia sea memorable. Asimismo, como miembro del equipo, usted apoyará las necesidades del equipo y participará en proyectos para ayudar con la captura de datos en bases de datos y la mejora de procesos de nuestras operaciones diarias en su conjunto.\n\n **Responsabilidades**\n\n* Resolver los problemas relacionados con los productos de los clientes de manera cortés y profesional, tanto en llamadas entrantes como salientes.\n* Ingresar con precisión la información del cliente en las bases de datos.\n* Cumplir y adherirse a las políticas, procedimientos, objetivos y regulaciones del departamento y de la empresa.\n\n\n\n\nExperiencia y requisitos\n\n**CALIFICACIONES MÍNIMAS:**\n\n* Excelentes habilidades de comunicación escrita y verbal en inglés para interactuar con clientes externos e internos u otros grupos dentro de la empresa.\n* Capacidad para trabajar durante períodos prolongados por teléfono ayudando a los clientes, incluido el seguimiento posterior a la atención.\n* Iniciativa para identificar problemas y áreas de necesidad e implementar soluciones.\n* Excelente criterio en situaciones ambiguas y capacidad para resolver problemas de forma creativa; capaz de manejar varios proyectos o tareas simultáneamente (capacidad multitarea).\n* Experiencia en el uso de herramientas de Microsoft Office.\n* Requiere título de preparatoria o grado técnico.\n\n **CALIFICACIONES DESEADAS:**\n\n* Capacidad para colaborar con grupos de soporte técnico avanzado.\n* Habilidades de liderazgo y gestión de proyectos.\n* Conocimientos técnicos en electrónica.\n* Capacidad para brindar soporte relacionado con Internet/aplicaciones.\n\n *Los datos personales y sensibles recabados por Ensambles Hyson, S.A. de C.V. serán utilizados para cumplimiento del negocio y será compartido bajo los términos requeridos por ley. Esta información será usada y protegida conforme al aviso de privacidad. El proveerlos a Ensambles Hyson, S.A. de C.V. constituye su consentimiento para el manejo de esta información por parte de la Empresa. Si desea conocer detalles del aviso de privacidad, o ejercer los derechos de ARCO (Acceso, Rectificación, Cancelación y Oposición) envíe un correo electrónico a dinformationprivacy@rainbird.com”*\n\n\nBeneficios\n\n* Beneficios de acuerdo a la LFT\n**Número de vacantes** 12\n\n**Área** Atención a Clientes/Call Center/Telemarketing\n\n**Contrato** Temporal\n\n**Modalidad** Presencial\n\n**Turno** Diurno\n\n**Jornada** Tiempo Completo\n\n**Horario*** Tiempo completo\n**Salario mensual neto** $1,000 \\- $2,000 MXN\n\n**Estudios** Preparatoria\n\n**Inglés** Hablado: Avanzado, Escrito: Avanzado\n\n**Disponibilidad p. viajar** No","price":"$MXN 1,000-2,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768636536297","seoName":"homeowner-support-associate-customer-service-rep","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tijuana/cate-sales-inbound/homeowner-support-associate-customer-service-rep-6510547664614612/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"2f665496-3d8b-45b9-9c89-3bdbd98ed17d","sid":"c6f8859a-b9f3-4c48-bea0-916bdcda6091"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1768636536297,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1623","location":"Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico","infoId":"6509239032435412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Agent in Tijuana Online","content":"**Tres R is seeking a bilingual agent in Tijuana, Baja California**\n---------------------------------------------------------------------------\n\n\n\nCAMPAIGN 100% CUSTOMER SERVICE\n\n \n\nBILINGUAL AGENT\n\n \n\nMust be of legal age \n\nMinimum education: secondary school \n\nConversational English\n\n \n\nCustomer service experience required\n\n \n\nChoose the full-time shift you prefer, with 2 days off per week and paid training.\n\n \n\n\\*Bluefire CS\\*(customer service experience)\n\n \n\nResponsible for managing calls handling billing questions. Processing payments, explaining rates, how to process endorsements, reviewing documents./Net pay $18804month/Mon,Tue,Thur 7am to 4pm or 8 to 5pm, Wen \\& Fri 7:30am to 4pm or 8:30 to 5pm, Sat 8am to 12pm or 8am to 12pm, with two days off.\n\n \n\n\\*Freeway CS\\*(customer service experience)\n\n \n\nManaging inbound and outbound calls, assisting insured customers with payments, policy reinstatements, and general inquiries/Net pay $18804month/Mon to Sat 06am to 4pm , 07am to 5pm, 09am to 7pm, 09\\.15am to 7\\.15pm with 2 days off.\n\n \n\n\\*Backoffice Alliant San Francisco Claims\\*\n\n \n\nResponsible for meticulously reviewing and assigning claims based on the information provided by clients/Net pay $16108 month/Monday, Tuesday, Wednesday 7:00am to 5:00pm, Thursday and Friday 7:00am to 4:00pm, Saturday and Sunday off\n\n \n\nWE OFFER\n\n \n\n* \\*Weekly payments\\*, IMSS, Benefits exceeding legal requirements, Paternity, marriage and bereavement leave\n* Private medical expense insurance (Does not replace IMSS)\n* Transportation assistance and discounts with stores, schools and restaurants\n* Internal loans and payroll-deducted loans\n* 3 additional balance days on top of vacation days and free meals for 2 weeks\n\n **APPLY THROUGH THIS CHANNEL** OR WHATS\n\n \n\nFifty-five, seventy-four, fourteen, ninety, eighty-nine, followed by the word \"TIJUANA\"\n\n **Desired education level:** \n\nBasic\n\n\n**Desired experience level:** \n\nTrainees\n\n\n**Departmental function:** \n\nCustomer Service\n\n\n**Industry:** \n\nCall Centers / Telemarketing\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=6969450b480000460042f80a\\&source\\=indeed*","price":"$MXN 18,804/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768534299409","seoName":"agent-tijuana-bilingual-online","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tijuana/cate-sales-inbound/agent-tijuana-bilingual-online-6509239032435412/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"faa8de58-946f-4f1b-9885-0d999b45c698","sid":"c6f8859a-b9f3-4c48-bea0-916bdcda6091"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1768534299409,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1623","location":"Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico","infoId":"6508453462528112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Technical Support Specialist","content":"Descripción y detalle de las actividades\n\n**Position Overview**\n\n**This role supports customers through inbound phone calls, providing guidance and troubleshooting assistance as the first line of support.**\n\n \n\nThis position will serve as the primary point of contact for existing Outset customers and internal field teams, including clinical users, hospital\\-based users, home users and caregivers, and Outset field\\-based\n\n\npersonnel. The role is responsible for ensuring that these various groups feel valued by Outset by understanding the customer’s needs and their environment in order to provide technical and clinical support for all Outset products. The position is expected to drive resolution of customer challenges and appropriately escalate issues that cannot be resolved. Accurate documentation of all complaints will be recorded in Outset’s CRM. This role must understand and adhere to established processes while making recommendations to improve overall team efficiency and deliver a high level of customer support that\n\n\ndrives satisfaction.\n\n\n\n\nThis position works closely with Escalation Support, Product Support, Field Service Engineering, Clinical Field Specialists, and Sales. The role serves as the primary point of contact for customer issues post\\-sale and acts as the initial problem solver for issues customers may encounter. The position leverages all available tools to resolve customer challenges in real time, enabling treatments to continue and reducing the need to dispatch Outset Field Service teams. The role requires the ability to communicate clearly in customer\\-friendly language and guide customers through troubleshooting steps as needed. Prior experience troubleshooting technical products either in person or via telephone is important, along with strong computer skills. This position is expected to perform duties during regularly scheduled shifts and participate in an on\\-call, weekend, and holiday rotation. Occasional travel is required for activities such as team meetings, training, and field ride\\-alongs.\n\n\n\n\nExperiencia y requisitos\n\n\n\n\n**Essential Job Functions and Responsibilities:**\n\n \n\n* Provides technical and clinical support to customers and field personnel including Sales and Service.\n* Maintains documentation and detailed reporting via electronic format in Salesforce (CRM), which includes case creation, detailed description of inquiry or problem, and clear customer resolution.\n* Consults with Escalation Support Engineers as required and apply technical knowledge to diagnose problems.\n* Maintains open communication with local support teams to ensure problem resolution and customer satisfaction.\n* Maintains problem ownership \\& accountability until issues are resolved or handed off to another department.\n* Follows up on problems, identifies recurring issues, process status, and follow through with customer.\n* Coordinates and schedules remote software updates.\n* Manages updating internal/external customer TabloHub accounts.\n* Maintains a knowledge base of the products and services available to the customer.\n* Operates within acceptable parameters and call handling expectations.\n* Fosters positive customer relations by responding to complaints/inquires in a cooperative, supportive, and professional and efficient manner.\n\n \n\n\n\n \n\n**Required Qualifications:**\n\n* Associate's degree in medical or technical field (preferred) with 1\\-2 years of experience or military equivalent. Two or more years of applicable experience may be substituted for the formal education requirement.\n* **Advanced English proficiency (spoken and written) required**, including the ability to conduct technical conversations over the phone and accurately document cases in English.\n* Regularly scheduled 8\\-hour shift, with additional on call, weekend, and holiday rotation.\n* Possess solid customer service skills. 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Ensure profitable growth and retention by leading the relationship with the client’s entire committee and directing internal coordination to consistently convert opportunities into execution. 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Assignments focus on attaining core competencies in any of the four core functions at Citi: Global Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O\\&T \n\n \n\n**Responsibilities:**\n\n* Performs most basic, routine tasks/assignments\n* Works under direct supervision with detailed procedures\n* May service a very limited number of products/services\n* Applies knowledge of routine work area procedures\n* Completes standardized activities\n* Exchanges basic information with other co\\-workers\n* Resolves task related problems in straightforward situations\n* Selects from a limited number of clearly defined options\n* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\n\n **Qualifications:**\n\n* GPA of 3\\.3 or above\n* Demonstrated analytical skills\n* Consistently demonstrates clear and concise written and verbal communication skills\n* Cooperation and focus in achieving group and client objectives\n* Innovative and creative in solving problems\n* Quick thinking and detail oriented\n\n **Education:**\n\n* Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year\n\n \n\nThis job description provides a high\\-level review of the types of work performed. Other job\\-related duties may be assigned as required.\n\n**Resumen de perfil de puesto:**\n\n\nEl Asesor Previsional es un puesto responsable de asesorar de manera integral a sus clientes y prospectos y ofrecerles alternativas de acuerdo con sus necesidades, debe cumplir con los objetivos de asesoría de productos y servicios financieros dentro de su distrito o ubicación asignados en coordinación con el equipo de asesores al consumidor más amplio.\n\n**Funciones:** \n\nProspección y búsqueda de clientes \n\nProgramación de citas a través de telemarketing \n\nAsesoría personalizada a clientes identificando sus necesidades \n\nSeguimiento y cierre de venta \n\nAbordar a clientes objetivo a través de una propuesta de valor \n\nVisitas a centros laborales \n\nDesarrollar estrategias para el alcance de metas \n\nLograr o superar los objetivos del puesto y de la Empresa\n\n**Habilidades:** \n\nFacilidad de palabra y comunicación \n\nExperiencia y gusto por la asesoría previsional \n\nProactivo con enfoque a resultados \n\nEmpático \n\nOrientación de servicio \n\nTolerancia a la frustración \n\nCapacidad cognoscitiva \n\nExperiencia en la promoción de servicios financieros \n\nExperiencia en atención y/o asesorías \n\nGeneración de contactos \n\nRedacción\n\n**Requisitos:**\n\n* Bachillerato concluido comprobable con 1 año de experiencia en venta consultiva en productos financieros o ventas en tiendas departamentales.\n* Licenciatura trunca o terminada en áreas económico/administrativas con 3 o más años de Experiencia en alguna Afore y/o Asesoría en productos financieros o ventas en tiendas departamentales.\n* Recién egresado de Licenciatura en área económico administrativa e ingenierías, sin experiencia.\n\n \n\nMínimo 1 año de experiencia en promoción y venta consultiva, deseable en productos financieros. \n\nDeseable con 3 o más años de Experiencia en alguna Afore.\n\n\n\\-\n\n**Job Family Group:**\n\nManagement Development Programs\n\\-\n\n**Job Family:**\n\n\nIntern\n\\-\n\n**Time Type:**\n\n\nFull time\n\\-\n\n**Most Relevant Skills**\n\nPlease see the requirements listed above.\n\\-\n\n**Other Relevant Skills**\n\nFor complementary skills, please see above and/or contact the recruiter.\n\\-\n\n*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*\n\n *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* \n\n \n\n*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768215187815","seoName":"banamex-asesor-previsional-afore-ejecutivo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tijuana/cate-sales-inbound/banamex-asesor-previsional-afore-ejecutivo-6505154404032312/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"5ebeaee6-e5cc-411c-b2c9-5c2277f8b783","sid":"c6f8859a-b9f3-4c48-bea0-916bdcda6091"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1768215187815,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1623","location":"Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico","infoId":"6505154289267312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"TELEPHONE SALES REPRESENTATIVE","content":"Area: Villa Fontana, Tijuana\n\nDo you have experience selling insurance, funeral plans, advertising space, or business memberships? 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If you possess exceptional customer service skills and wish to contribute to the satisfaction of our users, this opportunity is for you!\n\n \n\nResponsibilities:\n\n* Customer Support: Provide support and assistance to customers through various channels (phone, email, chat), efficiently and courteously resolving inquiries and issues.\n* Incident Management: Record and manage incidents reported by customers, ensuring prompt and effective resolution while maintaining consistent communication with users.\n\n \n\nRequirements:\n\n* Completed high school diploma or currently pursuing or having completed a bachelor’s degree in Administration, Communications, or related fields.\n* Minimum 1 year of experience in customer service, technical support, or similar roles.\n* Proficiency in customer relationship management (CRM) tools.\n* Advanced English (mandatory).\n* Must reside in Tijuana. 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We are looking for dynamic, service-oriented individuals to provide assistance and effectively resolve customer inquiries.\n\n \n\nResponsibilities:\n\n* Answer customer calls, emails, or online chats\n* Provide assistance, resolve inquiries, and clearly convey information about our services\n* Actively listen to customer concerns and work toward effective solutions\n* Record and document all customer interactions in our CRM\n\n \n\nRequirements:\n\n* Advanced English proficiency\n* Prior customer service experience\n* Excellent writing and spelling skills\n* Availability to work on-site only. 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Location:
Tijuana
Category:
Sales - Inbound

Indeed
Educational Advisor – Telemarketing
Job Summary:
Promote CESUN University’s educational offerings, attract prospects through telemarketing and digital tools, and generate high-quality appointments for educational advisors.
Key Responsibilities:
1. Promotion of university educational offerings
2. Use of telemarketing and CRM to attract prospects
3. Generation of high-quality appointments for educational advisors
REQUIREMENTS:
* Sales experience
* Experience working with performance indicators or established goals.
RESPONSIBILITIES:
1) Promote CESUN University’s educational offerings via telephone and electronic communication channels.
2) Implement telemarketing tactics to attract prospects, promote new academic programs, and advise interested individuals during their decision-making process.
3) Establish and maintain communication channels with prospects using digital tools and CRM, recording follow-ups, progress, and the status of interested individuals throughout the recruitment process.
4) Generate and confirm high-quality appointments for educational advisors in on-campus, blended, and executive modalities, ensuring prospect attendance.
Employment type: Full-time
Salary: $13,000.00 – $13,800.00 per month
Benefits:
* Tuition assistance
* Discounts and preferential pricing
* Free parking
* Cafeteria service
* Complimentary uniforms
Work location: On-site employment

Laguna del Carmen 4627, El Lago, 22210 Tijuana, B.C., Mexico
$MXN 13,000-13,800/year

Indeed
Representante de Ventas Internas y Servicio al Cliente
**Descripción general**
Estamos buscando un Representante de Apoyo a Ventas / Servicio al Cliente motivado y orientado al servicio para unirse a nuestras operaciones en crecimiento especializadas en productos de alambre, cable y arneses de cables.
**Funciones**
* **Gestionar las consultas entrantes de los clientes** por teléfono, correo electrónico y visitas presenciales, garantizando una comunicación oportuna, precisa y profesional, además de brindar un servicio al cliente excepcional y información detallada sobre los productos.
* **Apoyar las iniciativas de marketing** promoviendo los productos y servicios de la empresa tanto a clientes existentes como a clientes potenciales.
* **Colaborar con el equipo de Desarrollo de Negocios** para identificar oportunidades de mercado, apoyar los esfuerzos de crecimiento y contribuir a la expansión de la base de clientes.
* **Asistir en ventas técnicas**, explicando características, beneficios, capacidades y soluciones personalizadas de los productos para ayudar a los clientes a tomar decisiones informadas de compra.
* **Mantener registros detallados y precisos** de las interacciones con los clientes, actividades de ventas, cotizaciones, información de cuentas y requisitos de seguimiento dentro de los sistemas internos.
* **Construir y mantener relaciones sólidas con los clientes**, fomentando la confianza, la satisfacción y la retención a largo plazo mediante una comunicación y un apoyo constantes.
**Requisitos**
* **Conocimiento de la industria de alambres, cables y arneses de cables**, incluida la comprensión de los tipos de productos y la terminología específica.
* **Excelentes habilidades de comunicación en inglés**, tanto verbales como escritas.
* **Experiencia en llamadas salientes**, incluidas llamadas cálidas, telemarketing y entornos de servicio al cliente.
* **Capacidad para trabajar de forma independiente y colaborar eficazmente** en un entorno de equipo multifuncional.
* **Capacidad demostrada para gestionar múltiples prioridades** en un entorno dinámico y acelerado.
* **Fuertes habilidades organizativas**, con una atención excepcional al detalle y precisión en el mantenimiento de registros.
* **Experiencia con sistemas ERP** (ECOUNT, Q-Inmass o similares), incluida la navegación, la entrada de datos y la comprensión de flujos de trabajo. \[ECOUNT\-ERP \| Outlook], \[Re: Q\-Inma...Questions \| Outlook]
* **Competencia en productos Microsoft**, incluidos Outlook, Excel, Word, Teams y otras aplicaciones de Office 365.
* **Capacidad para viajar a Estados Unidos** según sea necesario para capacitación, reuniones de equipo o soporte operativo.
Tipo de puesto: Tiempo completo
Sueldo: $24,000\.00 \- $30,000\.00 al año
Beneficios:
* Trabajo desde casa
* Vacaciones adicionales o permisos con goce de sueldo
Escolaridad:
* Bachillerato terminado (Obligatorio)
Idioma:
* Hablar inglés (Obligatorio)
Lugar de trabajo: Empleo remoto

Vista Al Mar 47A, Predios Urbanos, 22703 Playas de Rosarito, B.C., Mexico
$MXN 24,000-30,000/year

Indeed
Bilingual Customer Service Agent
Job Summary:
We are seeking a Bilingual Customer Service Agent to handle calls, provide assistance with payments, policy reinstatements, and general inquiries.
Key Highlights:
1. Fixed day off on Sunday and one weekday
2. Responsibilities involving service to insured customers
3. Career development opportunity within a Call Center
**Tres R is seeking a Bilingual Customer Service Agent in Tijuana, Baja California**
-----------------------------------------------------------------------------
**BILINGUAL CUSTOMER SERVICE IN ZONA RIO TIJUANA**
**OPEN POSITION:** BILINGUAL ADVISOR / CUSTOMER SERVICE
**YOUR RESPONSIBILITIES:**
Handle incoming and outgoing calls; assist insured customers with payments, policy reinstatements, and general inquiries
**Available Schedule:**
Monday through Saturday with a **FIXED DAY OFF ON SUNDAY AND ONE WEEKDAY** (schedules to be selected during interview)
**BENEFITS**
* **WEEKLY INCOME OF $4,701 NET**
* Transportation support
* Free meals for 2 weeks
* Internal credits and payroll-based loans
* Statutory and above-statutory benefits: IMSS, year-end bonus, vacation (12 days), savings fund and savings account, profit-sharing, paternity leave, marriage leave, bereavement leave, INFONAVIT
* Private minor medical expense insurance
* Discounts at stores, schools, and restaurants
* 3 additional balance days added to vacation time
**Requirements:**
Minimum 6 months’ experience in call centers or customer service
English (B2/C1) (conversational, advanced, or native level)
No rehires
**Desired Education Level:**
Basic
**Desired Experience Level:**
Entry Level
**Departmental Function:**
Customer Service
**Industry:**
Call Centers / Telemarketing
**Skills:**
* Advanced/Native English proficiency
* Positive attitude
* Customer-oriented mindset
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=697109455a00003e00da4195&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 4,701/month

Indeed
PUBLIC RELATIONS AND CORPORATE SALES
Job Summary:
We are looking for talent in Sales and Public Relations, focused on growth and the implementation of action plans oriented toward goals.
Key Highlights:
1. Ongoing training
2. Short-term growth
3. Development of business strategies and training programs
We are a multinational company offering logistics and security services, always at the forefront of market updates and new products.
We are seeking talent to join our Sales and Public Relations department, supporting our growth objectives and translating them into action plans consistently goal-oriented.
BENEFITS:
Base salary plus bonus incentives
15,000 to 20,000 monthly
Productivity bonus starting from the first month
Working hours: Monday to Friday, 8 a.m. to 5 p.m.
One-hour lunch break
Ongoing training
Short-term growth
Statutory benefits
REQUIREMENTS AND KNOWLEDGE:
Experience in direct sales (B2B), corporate sales, and promoter development
Public Relations
* Telemarketing
* Business alliances
* Valid driver’s license
* Leadership skills
* Analytical and creative ability
* Communication and empathy skills
* Excellent personal presentation
* Direct sales
* Door-to-door sales
* Promotional activities
FUNCTIONS:
* Management of the commercial area
* Corporate sales
* Development of strategies for different areas
* Training sessions
* Coaching
If you believe you are the ideal candidate for this position, please apply through this channel, attaching your updated CV.
Employment type: Full-time
Salary: $15,000.00 - $20,000.00 per month
Work location: On-site employment

Río Colorado 9831, Revolucion, 22015 Tijuana, B.C., Mexico
$MXN 15,000-20,000/year

Indeed
B2B Direct Sales Executive
Job Summary:
We are looking for a PR Coordinator to drive growth objectives and translate them into action plans, always goal-oriented.
Key Highlights:
1. Short-term professional growth in Sales and PR
2. Continuous training for skill development
3. Developing strategies for different areas
We are a multinational company offering logistics and security services, always at the forefront of market updates and new products.
We are seeking talent to join us as a PR Coordinator, following up on our growth objectives and translating them into action plans, always goal-oriented.
BENEFITS:
* Base salary according to skills and experience
* Fixed bonuses and compensation
* Monday to Friday schedule from 8 a.m. to 5 p.m., with one hour for lunch
* Continuous training
* Short-term growth into coordination roles in Sales, Sales Manager and/or Public Relations
* **REQUIREMENTS AND KNOWLEDGE:**
* Experience in B2B Direct Sales, Corporate Sales, and promoter development
* AI Digital Marketing (Not mandatory)
* Public Relations
* Telemarketing
* Business alliances
* Valid driver’s license
* Leadership skills
* Analytical and creative ability
* Communication and empathy skills
* Excellent presentation
FUNCTIONS:
* Management of the commercial area
* Direct sales
* Door-to-door sales
* Business alliance search
* Corporate sales
* Developing strategies for different areas
* Continuous training
If you believe you are the ideal candidate for this position, please apply through this channel, attaching your updated CV.
Join our team and grow with the company!
Job type: Full-time
Salary: $15,000.00 - $20,000.00 per month
Workplace: On-site employment

Río Colorado 9831, Revolucion, 22015 Tijuana, B.C., Mexico
$MXN 15,000-20,000/year

Indeed
Servicio al Cliente (Parque Industrial El Bajio)
Descripción y detalle de las actividades
* Gestionar consultas complejas de los clientes por teléfono y canales digitales relacionadas con:
* Preocupaciones sobre la calidad de los productos
* Plazos de entrega de los pedidos y problemas de cumplimiento
* Consultas y comentarios sobre el desarrollo de nuevos productos
* Actuar como punto de escalación para situaciones complejas o de alto impacto con los clientes
* Generar confianza y relaciones a largo plazo con los clientes mediante una comunicación clara y profesional
* Dotar a los representantes remotos de servicio al cliente con información precisa y actualizada para resolver eficientemente las consultas de los clientes
* Desarrollar y mantener:
* Artículos de base de conocimientos
* Procedimientos operativos estándar (POE)
* Rutas de escalación y directrices de resolución
* Colaborar con equipos internos (fabricación, calidad, producto, operaciones) para garantizar mensajes coherentes y correctos
* Liderar iniciativas de mejora continua para fortalecer la calidad, la coherencia y la rapidez del servicio al cliente
* Diseñar procesos escalables que permitan a un solo equipo unificado apoyar múltiples marcas y líneas de productos
* Identificar problemas recurrentes de los clientes y liderar soluciones de causa raíz entre distintos departamentos
* Contribuir a definir métricas, informes y estándares de desempeño para las operaciones de servicio al cliente
* Apoyar los esfuerzos de contratación, capacitación y acompañamiento a medida que evolucione la función de servicio al cliente
Experiencia y requisitos
* Bilingüe: **Dominio fluido del inglés y del español (hablado y escrito)**
* **Más de 3 años de experiencia en puestos de servicio al cliente o soporte al cliente**
* Experiencia laboral en empresas manufactureras, de comercio electrónico o basadas en productos, o colaboración estrecha con ellas
* Capacidad para utilizar plataformas de servicio al cliente tales como:
* **Shopify**
* **Gorgias o Zendesk**
* Excelentes habilidades comunicativas, de resolución de problemas y organizativas
* Capacidad para trabajar de forma transversal y lograr alineación entre equipos
**Deseable**
* Experiencia con **SAGE 100** (ERP)
* Experiencia previa en liderazgo o como líder de equipo en servicio al cliente
* Conocimiento de sistemas de calidad, flujos de producción o conceptos de cadena de suministro
Beneficios
* Beneficios conforme a la Ley Federal del Trabajo (LFT)
**Número de vacantes** 1
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario*** Tiempo completo
* Lunes a viernes
**Estudios** Carrera técnica
**Inglés** Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

Av. Miguel Hidalgo 260, Loma Alta, 21480 Tecate, B.C., Mexico

Indeed
Servicio al Cliente - Oficina en Casa BILINGÜE
**MULTIRECLU busca Servicio al Cliente \- Oficina en Casa BILINGÜE en Playas de Rosarito, Baja California**
----------------------------------------------------------------------------------------------------
**Agenda de citas médicas**
**Servicio al Cliente \- Oficina en Casa**
**NOSOTROS TE DAMOS EL EQUIPO NECESARIO PARA LABORAR DESDE CASA**
**Oferta laboral:**
**Horarios a elegir:**
**LUNES A VIERNES**
Sueldo: $3,550 semanal
\+ Pago semanal vía nómina
\+ Bono de permanencia: $3,000 cada 3 meses
\+ Prestaciones de ley
\+ Aumento de sueldo después del 4to mes
**Modalidad: Oficina en Casa**
**Perfil:**
Inglés avanzado
Manejo básico de PC
Contar con internet propio
Vivir en Tijuana, Tecate, Rosarito o alrededores cercanos
Ubicación de la empresa: cerca de zona centro de Tijuana B.C
IMPORTANTE VIVIR EN TIJUANA, **NO TE POSTULES SI NO ERES DE TIJUANA**
**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA**
**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA**
**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA**
**IMPORTANTE VIVIR EN TIJUANA, NO TE POSTULES SI NO ERES DE TIJUANA**
**Nivel de educación deseada:**
Básica
**Nivel de experiencia deseada:**
Nivel inicial
**Función departamental:**
Atención al cliente
**Industria:**
Centros de llamadas / Telemarketing
**Habilidades:**
* BILINGÜE
* SERVICIO AL CLIENTE
*Esta vacante viene de la bolsa de empleo Talenteca.com:*
*https://www.talenteca.com/anuncio?j\_id\=695da860330000390014109a\&source\=indeed*

8XM8+8M Rosarito, Baja California, Mexico
$MXN 3,550/month

Indeed
Asociado de Soporte para Propietarios, Representante de Servicio al Cliente
Descripción y detalle de las actividades
**Resumen general**
Las responsabilidades principales consisten en brindar un excelente servicio al cliente resolviendo, por teléfono, los problemas relacionados con los productos de los clientes y asegurando que su experiencia sea memorable. Asimismo, como miembro del equipo, usted apoyará las necesidades del equipo y participará en proyectos para ayudar con la captura de datos en bases de datos y la mejora de procesos de nuestras operaciones diarias en su conjunto.
**Responsabilidades**
* Resolver los problemas relacionados con los productos de los clientes de manera cortés y profesional, tanto en llamadas entrantes como salientes.
* Ingresar con precisión la información del cliente en las bases de datos.
* Cumplir y adherirse a las políticas, procedimientos, objetivos y regulaciones del departamento y de la empresa.
Experiencia y requisitos
**CALIFICACIONES MÍNIMAS:**
* Excelentes habilidades de comunicación escrita y verbal en inglés para interactuar con clientes externos e internos u otros grupos dentro de la empresa.
* Capacidad para trabajar durante períodos prolongados por teléfono ayudando a los clientes, incluido el seguimiento posterior a la atención.
* Iniciativa para identificar problemas y áreas de necesidad e implementar soluciones.
* Excelente criterio en situaciones ambiguas y capacidad para resolver problemas de forma creativa; capaz de manejar varios proyectos o tareas simultáneamente (capacidad multitarea).
* Experiencia en el uso de herramientas de Microsoft Office.
* Requiere título de preparatoria o grado técnico.
**CALIFICACIONES DESEADAS:**
* Capacidad para colaborar con grupos de soporte técnico avanzado.
* Habilidades de liderazgo y gestión de proyectos.
* Conocimientos técnicos en electrónica.
* Capacidad para brindar soporte relacionado con Internet/aplicaciones.
*Los datos personales y sensibles recabados por Ensambles Hyson, S.A. de C.V. serán utilizados para cumplimiento del negocio y será compartido bajo los términos requeridos por ley. Esta información será usada y protegida conforme al aviso de privacidad. El proveerlos a Ensambles Hyson, S.A. de C.V. constituye su consentimiento para el manejo de esta información por parte de la Empresa. Si desea conocer detalles del aviso de privacidad, o ejercer los derechos de ARCO (Acceso, Rectificación, Cancelación y Oposición) envíe un correo electrónico a dinformationprivacy@rainbird.com”*
Beneficios
* Beneficios de acuerdo a la LFT
**Número de vacantes** 12
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Temporal
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario*** Tiempo completo
**Salario mensual neto** $1,000 \- $2,000 MXN
**Estudios** Preparatoria
**Inglés** Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 1,000-2,000/month

Indeed
Bilingual Agent in Tijuana Online
**Tres R is seeking a bilingual agent in Tijuana, Baja California**
---------------------------------------------------------------------------
CAMPAIGN 100% CUSTOMER SERVICE
BILINGUAL AGENT
Must be of legal age
Minimum education: secondary school
Conversational English
Customer service experience required
Choose the full-time shift you prefer, with 2 days off per week and paid training.
\*Bluefire CS\*(customer service experience)
Responsible for managing calls handling billing questions. Processing payments, explaining rates, how to process endorsements, reviewing documents./Net pay $18804month/Mon,Tue,Thur 7am to 4pm or 8 to 5pm, Wen \& Fri 7:30am to 4pm or 8:30 to 5pm, Sat 8am to 12pm or 8am to 12pm, with two days off.
\*Freeway CS\*(customer service experience)
Managing inbound and outbound calls, assisting insured customers with payments, policy reinstatements, and general inquiries/Net pay $18804month/Mon to Sat 06am to 4pm , 07am to 5pm, 09am to 7pm, 09\.15am to 7\.15pm with 2 days off.
\*Backoffice Alliant San Francisco Claims\*
Responsible for meticulously reviewing and assigning claims based on the information provided by clients/Net pay $16108 month/Monday, Tuesday, Wednesday 7:00am to 5:00pm, Thursday and Friday 7:00am to 4:00pm, Saturday and Sunday off
WE OFFER
* \*Weekly payments\*, IMSS, Benefits exceeding legal requirements, Paternity, marriage and bereavement leave
* Private medical expense insurance (Does not replace IMSS)
* Transportation assistance and discounts with stores, schools and restaurants
* Internal loans and payroll-deducted loans
* 3 additional balance days on top of vacation days and free meals for 2 weeks
**APPLY THROUGH THIS CHANNEL** OR WHATS
Fifty-five, seventy-four, fourteen, ninety, eighty-nine, followed by the word "TIJUANA"
**Desired education level:**
Basic
**Desired experience level:**
Trainees
**Departmental function:**
Customer Service
**Industry:**
Call Centers / Telemarketing
*This job posting comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=6969450b480000460042f80a\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 18,804/year

Indeed
Customer Technical Support Specialist
Descripción y detalle de las actividades
**Position Overview**
**This role supports customers through inbound phone calls, providing guidance and troubleshooting assistance as the first line of support.**
This position will serve as the primary point of contact for existing Outset customers and internal field teams, including clinical users, hospital\-based users, home users and caregivers, and Outset field\-based
personnel. The role is responsible for ensuring that these various groups feel valued by Outset by understanding the customer’s needs and their environment in order to provide technical and clinical support for all Outset products. The position is expected to drive resolution of customer challenges and appropriately escalate issues that cannot be resolved. Accurate documentation of all complaints will be recorded in Outset’s CRM. This role must understand and adhere to established processes while making recommendations to improve overall team efficiency and deliver a high level of customer support that
drives satisfaction.
This position works closely with Escalation Support, Product Support, Field Service Engineering, Clinical Field Specialists, and Sales. The role serves as the primary point of contact for customer issues post\-sale and acts as the initial problem solver for issues customers may encounter. The position leverages all available tools to resolve customer challenges in real time, enabling treatments to continue and reducing the need to dispatch Outset Field Service teams. The role requires the ability to communicate clearly in customer\-friendly language and guide customers through troubleshooting steps as needed. Prior experience troubleshooting technical products either in person or via telephone is important, along with strong computer skills. This position is expected to perform duties during regularly scheduled shifts and participate in an on\-call, weekend, and holiday rotation. Occasional travel is required for activities such as team meetings, training, and field ride\-alongs.
Experiencia y requisitos
**Essential Job Functions and Responsibilities:**
* Provides technical and clinical support to customers and field personnel including Sales and Service.
* Maintains documentation and detailed reporting via electronic format in Salesforce (CRM), which includes case creation, detailed description of inquiry or problem, and clear customer resolution.
* Consults with Escalation Support Engineers as required and apply technical knowledge to diagnose problems.
* Maintains open communication with local support teams to ensure problem resolution and customer satisfaction.
* Maintains problem ownership \& accountability until issues are resolved or handed off to another department.
* Follows up on problems, identifies recurring issues, process status, and follow through with customer.
* Coordinates and schedules remote software updates.
* Manages updating internal/external customer TabloHub accounts.
* Maintains a knowledge base of the products and services available to the customer.
* Operates within acceptable parameters and call handling expectations.
* Fosters positive customer relations by responding to complaints/inquires in a cooperative, supportive, and professional and efficient manner.
**Required Qualifications:**
* Associate's degree in medical or technical field (preferred) with 1\-2 years of experience or military equivalent. Two or more years of applicable experience may be substituted for the formal education requirement.
* **Advanced English proficiency (spoken and written) required**, including the ability to conduct technical conversations over the phone and accurately document cases in English.
* Regularly scheduled 8\-hour shift, with additional on call, weekend, and holiday rotation.
* Possess solid customer service skills. Ability to ensure effective troubleshooting techniques with end users of various levels of technical expertise
* Demonstrated technical ability to comprehend technical issues and read technical manuals.
Beneficios
* Beneficios de acuerdo a la LFT
* seguro de vida
* bonos anuales
* caja de ahorro
* comedor
* transporte
* seguro de gastos médicos
* plan de indexación
**Número de vacantes** 2
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Híbrido
**Turno** Mixto
**Jornada** Tiempo Completo
**Salario mensual neto** $1,000 \- $3,000 MXN
**Estudios** Carrera técnica
**Disponibilidad p. viajar** No

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 1,000-3,000/month

Indeed
Account Manager
Job Description and Responsibilities
Overall responsible for the performance of a portfolio of accounts within a business vertical. Ensure profitable growth and retention by leading the relationship with the client’s entire committee and directing internal coordination to consistently convert opportunities into execution. Defines the account plan, maintains a clean and credible pipeline, protects margins, anticipates operational risks, and ensures that commercial commitments translate into timely, high-quality deliverables, reporting directly to the Business Unit Director.
* **Account Strategy and Profitable Growth**
* **Internal Orchestration and Delivery Quality**
* **Commercial Value and Relationship Management**
* **Work Cadence**
Experience and Requirements
* Minimum 5 years of experience in managerial or supervisory roles within the manufacturing services industry, focused on clients and/or account management (not call center)
* Experience managing B2B accounts in manufacturing or industrial environments
* Spoken and written English (Mandatory)
* Valid visa and willingness to travel
* Advanced Excel skills
Benefits
* Benefits in accordance with the Federal Labor Law (LFT)
* Savings Fund
* Credit Union
**Number of vacancies** 1
**Department** Customer Service/Call Center/Telemarketing
**Contract type** Permanent
**Work modality** On-site
**Shift** Day shift
**Working hours** Full-time
**Schedule*** Full-time
**Education** Bachelor’s degree
**English** Spoken: Advanced, Written: Advanced
**Willingness to travel** Yes

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
TELEMARKETING SALES
**Telemarketing Sales Executive – Construction Materials (Tijuana)**
At HARMAK NOROESTE, a construction materials distributor in Tijuana, we are seeking a **Telemarketing Sales Executive** with experience in prospecting, closing sales, and customer service within the construction sector or related fields.
**Responsibilities:**
* Prospect and contact construction companies, architects, and engineers.
* Provide technical advice on products and solutions.
* Follow up on quotations and finalize sales.
* Meet and exceed monthly targets.
**Requirements:**
* Experience in telephone sales (preferably in construction/hardware).
* Residency in Tijuana.
* Proactive, disciplined, and results-oriented profile.
**We offer:**
* Competitive base salary + uncapped commissions.
* Statutory benefits.
* Ongoing training.
* A dynamic, results-focused work environment.
Job type: Full-time
Salary: $2,500.00 – $3,000.00 per week
Experience:
* Telemarketing: 1 year (Preferred)
Work location: On-site

F.c 10_C, El Prado, 22105 Tijuana, B.C., Mexico
$MXN 2,500-3,000/month

Indeed
Advertising and Business Services Sales Executive
Zone: Villa Fontana, Tijuana
Do you have experience selling insurance, funeral plans, advertising space, or business memberships? Your profile may be ideal for our sales team!
At Discover Business, we are looking for a person passionate about sales, with strong communication skills and experience closing deals by phone or in person. We offer advertising solutions, business directories, B2B positioning, and strategies to help businesses sell more.
**What will you do?**
Prospect and contact businesses via cold calls and WhatsApp.
Offer advertising packages, directory listings, memberships, and promotional solutions.
Schedule virtual or in-person meetings.
Follow up until the sale is closed.
Meet monthly sales targets.
**Ideal profile:**
Experience selling intangible services such as:
Advertising / media space
Insurance or funeral services
Memberships, marketing services, business directories
Proficiency in telephone sales / telemarketing.
Excellent attitude, verbal fluency, and persuasive skills.
Basic technology skills (CRM, WhatsApp Web, Excel).
Reside near Villa Fontana or adjacent areas.
Minimum education: High school diploma
**We offer:**
Base salary + attractive commissions
Work schedule: Monday to Friday, 8:30 am – 5:00 pm
Additional incentives for achieving targets
Ongoing training on products and sales techniques
Positive work environment and growth opportunities
Products that truly add value to businesses
Position type: Full-time
Salary: $8,039.60 – $12,000.00 per month
Education:
* Completed high school diploma (Preferred)
Work location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 8,039-12,000/year

Indeed
ATENCIÓN AL CLIENTE EN OFICINA EN CASA DE LUNES A VIERNES
**MULTIRECLU busca ATENCIÓN AL CLIENTE EN OFICINA EN CASA DE LUNES A VIERNES en Tijuana, Baja California**
----------------------------------------------------------------------------------------------
**Agenda de citas médicas**
**Atención al cliente - Oficina en casa**
Oferta laboral:
Horarios:
**Lunes a viernes**
+ Pago semanal vía nómina
+ Bono de permanencia: $3,500 cada 3 meses
+ Prestaciones de ley
+ Aumento de sueldo después del 4to mes
Modalidad: Oficina en casa
**Perfil:**
Inglés avanzado
Manejo básico de PC
Contar con internet propio
Vivir en Tijuana, Tecate, Rosarito o alrededores cercanos
Ubicación de la empresa: El Paraíso, Tijuana B.C
POSTÚLESE Y DE INMEDIATO NOS COMUNICAMOS CON USTED
**Nivel de educación deseada:**
Básica
**Nivel de experiencia deseada:**
Nivel inicial
**Función departamental:**
Atención al cliente
**Industria:**
Centros de llamadas / Telemarketing
**Habilidades:**
* BILINGÜE
* ATENCIÓN AL CLIENTE
*Esta vacante viene de la bolsa de empleo Talenteca.com:*
*https://www.talenteca.com/anuncio?j\_id\=6961679f3c00003b00a2a639\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 3,500/month

Indeed
Customer Service - Home Office MONDAY TO FRIDAY
**MULTIRECLU is seeking Customer Service \- Home Office MONDAY TO FRIDAY in Tijuana, Baja California**
------------------------------------------------------------------------------------------------
**Medical Appointment Scheduling**
**Customer Service \- Home Office**
**WE PROVIDE YOU WITH THE NECESSARY EQUIPMENT TO WORK FROM HOME**
**Job Offer:**
**Available Shifts:**
**MONDAY TO FRIDAY**
Salary: $3,550 weekly
\+ Weekly payroll payment
\+ Retention bonus: $3,000 every 3 months
\+ Statutory benefits
\+ Salary increase after the 4th month
**Work Modality: Home Office**
**Requirements:**
Advanced English
Basic PC skills
Personal high-speed internet connection
Residency in Tijuana, Tecate, Rosarito or nearby areas
Company Location: near downtown Tijuana, B.C.
IMPORTANT: MUST RESIDE IN TIJUANA — DO NOT APPLY IF YOU ARE NOT FROM TIJUANA
**IMPORTANT: MUST RESIDE IN TIJUANA — DO NOT APPLY IF YOU ARE NOT FROM TIJUANA**
**IMPORTANT: MUST RESIDE IN TIJUANA — DO NOT APPLY IF YOU ARE NOT FROM TIJUANA**
**IMPORTANT: MUST RESIDE IN TIJUANA — DO NOT APPLY IF YOU ARE NOT FROM TIJUANA**
**IMPORTANT: MUST RESIDE IN TIJUANA — DO NOT APPLY IF YOU ARE NOT FROM TIJUANA**
**Required Education Level:**
Basic
**Required Experience Level:**
Expert Level
**Departmental Function:**
Customer Service
**Industry:**
Call Centers / Telemarketing
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=695ee19e34000032008281e2\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 3,550/month

Indeed
BANAMEX - Asesor Previsional afore - Ejecutivo
The Intern is an entry level position at Citi where the student will receive a foundation of knowledge and training required to contribute as a valuable resource in Citi. Interns are administrative and use this position as a start to their career. Assignments focus on attaining core competencies in any of the four core functions at Citi: Global Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O\&T
**Responsibilities:**
* Performs most basic, routine tasks/assignments
* Works under direct supervision with detailed procedures
* May service a very limited number of products/services
* Applies knowledge of routine work area procedures
* Completes standardized activities
* Exchanges basic information with other co\-workers
* Resolves task related problems in straightforward situations
* Selects from a limited number of clearly defined options
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
* GPA of 3\.3 or above
* Demonstrated analytical skills
* Consistently demonstrates clear and concise written and verbal communication skills
* Cooperation and focus in achieving group and client objectives
* Innovative and creative in solving problems
* Quick thinking and detail oriented
**Education:**
* Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year
This job description provides a high\-level review of the types of work performed. Other job\-related duties may be assigned as required.
**Resumen de perfil de puesto:**
El Asesor Previsional es un puesto responsable de asesorar de manera integral a sus clientes y prospectos y ofrecerles alternativas de acuerdo con sus necesidades, debe cumplir con los objetivos de asesoría de productos y servicios financieros dentro de su distrito o ubicación asignados en coordinación con el equipo de asesores al consumidor más amplio.
**Funciones:**
Prospección y búsqueda de clientes
Programación de citas a través de telemarketing
Asesoría personalizada a clientes identificando sus necesidades
Seguimiento y cierre de venta
Abordar a clientes objetivo a través de una propuesta de valor
Visitas a centros laborales
Desarrollar estrategias para el alcance de metas
Lograr o superar los objetivos del puesto y de la Empresa
**Habilidades:**
Facilidad de palabra y comunicación
Experiencia y gusto por la asesoría previsional
Proactivo con enfoque a resultados
Empático
Orientación de servicio
Tolerancia a la frustración
Capacidad cognoscitiva
Experiencia en la promoción de servicios financieros
Experiencia en atención y/o asesorías
Generación de contactos
Redacción
**Requisitos:**
* Bachillerato concluido comprobable con 1 año de experiencia en venta consultiva en productos financieros o ventas en tiendas departamentales.
* Licenciatura trunca o terminada en áreas económico/administrativas con 3 o más años de Experiencia en alguna Afore y/o Asesoría en productos financieros o ventas en tiendas departamentales.
* Recién egresado de Licenciatura en área económico administrativa e ingenierías, sin experiencia.
Mínimo 1 año de experiencia en promoción y venta consultiva, deseable en productos financieros.
Deseable con 3 o más años de Experiencia en alguna Afore.
\-
**Job Family Group:**
Management Development Programs
\-
**Job Family:**
Intern
\-
**Time Type:**
Full time
\-
**Most Relevant Skills**
Please see the requirements listed above.
\-
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
\-
*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*
*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.*
*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
TELEPHONE SALES REPRESENTATIVE
Area: Villa Fontana, Tijuana
Do you have experience selling insurance, funeral plans, advertising space, or business memberships? Your profile may be ideal for our sales team!
At Discover Business, we are looking for a person passionate about sales, with strong communication skills and experience closing deals over the phone or in person. We offer advertising solutions, business directories, B2B positioning, and strategies to help businesses sell more.
**What will you do?**
Prospect and contact businesses via cold calls and WhatsApp.
Offer advertising packages, directory listings, memberships, and promotional solutions.
Schedule virtual or in-person meetings.
Follow up until sale closure.
Meet monthly sales targets.
**Ideal Profile:**
Experience selling intangible services such as:
Advertising / media space
Insurance or funeral services
Memberships, marketing services, business directories
Proficiency in telephone sales / telemarketing.
Excellent attitude, verbal fluency, and persuasion skills.
Basic technology skills (CRM, WhatsApp Web, Excel).
Reside near Villa Fontana or surrounding areas.
Minimum education: High School Diploma
**We Offer:**
Base salary + attractive commissions
Work schedule: Monday to Friday, 8:30 am – 5:00 pm
Additional incentives for achieving targets
Ongoing training on products and sales techniques
Positive work environment and growth opportunities
Products that truly add value to businesses
Position type: Full-time
Salary: $8,039.60 – $12,000.00 per month
Education:
* Completed High School Diploma (Preferred)
Work location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 8,039-12,000/year

Indeed
Receptionist (Otay)
Description and details of activities
**Job Description:**
Company located in Otay is seeking: Receptionist
**ACTIVITIES**:
* Greet customers, candidates, suppliers, etc., providing personalized service.
* Answer incoming calls and route them to the respective departments of the company.
* Respond to customer inquiries by providing requested information.
* Support company logistics.
* Manage departmental purchases.
* Review and prepare performance indicators.
* Assist with onboarding onto the company’s platform.
Experience and requirements
* Excellent spoken and written English.
* At least 1 year of experience in a similar position.
* Strong verbal communication skills.
* Friendly, efficient, dynamic, and service-oriented attitude.
* Experience using Microsoft Office Suite and computers.
* Enjoyment of teamwork.
* Excellent service attitude.
* Strong communication skills and sense of responsibility.
If you are interested, please send us your resume through this channel or to the email address indicated in the contact information.
Benefits
* Benefits according to the Federal Labor Law (LFT).
* Savings fund.
* Savings plan.
* Grocery vouchers.
**Number of vacancies** 1
**Department** Customer Service/Call Center/Telemarketing
**Contract type** Permanent
**Work modality** On-site
**Shift** Day
**Working hours** Full-time
**Schedule*** Full-time
* 10-hour shift
* Monday to Friday
**Education** High School
**English** Spoken: Intermediate, Written: Intermediate
**Age** 18 \- 45 years
**Willingness to travel** No

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
Sales Executive
A prominent natural health company is seeking:
**SALES EXECUTIVE**
Objective:
To generate effective sales by identifying and addressing customer needs, promoting the company’s products and/or services with a focus on customer satisfaction, achievement of sales targets, and long-term customer loyalty.
Responsibilities:
* **Attend to and advise customers** regarding products
* **Actively promote and sell** the company’s products to achieve established sales targets.
* **Acquire new customers** and maintain business relationships with existing ones, ensuring their satisfaction and loyalty.
* **Conduct post-sales follow-up**, promptly and professionally resolving inquiries, complaints, or returns.
* **Stay up to date** on products, prices, promotions, and sales terms.
* **Record daily sales** and report progress or incidents to the immediate supervisor.
* Follow up on collections and forward payments to the relevant department (credit customers only)
* Send promotional materials to the customer database.
Requirements:
* Incomplete or completed bachelor’s degree in Business Administration, Public Relations, Marketing, or related field
* Minimum 2 years of experience in sales
* Intermediate knowledge of Microsoft Office suite
* Strong verbal communication skills
* Frustration tolerance
* Excellent personal presentation
* Customer-oriented mindset
We offer:
* Working hours from Monday to Friday
* Statutory benefits
* Savings fund
* Weekly salary payment
* Attractive commission scheme
* Ongoing training
Employment type: Full-time
Salary: $19,000.00 – $21,000.00 per month
Benefits:
* Company vehicle
* Savings fund
* Employee discount
* Discounts and preferential pricing
* Flexible working hours
* Company phone
* Complimentary uniforms
Experience:
* Telemarketing: 2 years (Mandatory)
Work location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 19,000/year

Indeed
Sales Executive | CETYS Graduate Programs
Graduate Business Executive
Job Profile:
* Bachelor's degree incomplete or completed in Business Administration, International Business, Communications, or related field.
* One year of experience in sales, telemarketing, or customer service.
* Prospecting companies and potential clients for enrollment in Graduate Programs and Continuing Education.
* Public relations and networking to promote the educational offerings.
* Negotiation and management of agreements for group enrollments.
* Representing the institution at trade fairs and conferences.
Technical Knowledge:
* Public Relations.
* Proficiency in Microsoft Office Suite.
* CRM knowledge.
Interpersonal Competencies and Skills:
* Service-oriented attitude and client interaction skills.
* Excellent personal presentation.
* Negotiation and persuasion skills.
* Ability to work independently and as part of a team.
* Excellent oral and written communication skills.
Job Type: Full-time
Salary: $19,500.00 - $22,000.00 per month
Education:
* Completed Bachelor's degree (Desirable)
Work Location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 19,500-22,000/year

Indeed
Customer Service Manager
Description and details of activities
* Coordinate customer and Winchester business needs
* Manage Salesforce opportunities
* Drive the company values and culture through the organization
* Develop and train employees in your department
* Utilize Salesforce for controlling opportunities, coordinate RFQ's with Winchester teams, facilitate engineering meetings between the customer and Winchester
* Help grow the company 10% per year
Experience and requirements
* Interfacing between customers and company to make sure both have needs met
* Develop new customers and business opportunities; coordinate new opportunities with Salesforce team members
* Manage projects necessary to meet business requirements and opportunities, determine team members
* Seek out new customers, call meetings, disseminate information throughout the company as required to meet customer needs
* Train and develop employees
Benefits
* Savings fund
* Life insurance
**Number of vacancies** 1
**Area** Customer Service/Call Center/Telemarketing
**Contract** Permanent
**Modality** In-person
**Shift** Daytime
**Work schedule** Full-time
**Education** University degree
**English** Spoken: Advanced, Written: Advanced
**Availability to travel** Yes

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
Agente Bilingüe de Servicio al Cliente
**Tres R busca Agente Bilingüe de Servicio al Cliente en Tijuana, Baja California**
-----------------------------------------------------------------------------
**SERVICIO AL CLIENTE BILINGÜE**
**Zona:** RÍO, TIJUANA
**Perfil solicitado:** ASESOR BILINGÜE / SERVICIO AL CLIENTE
**ACTIVIDADES A REALIZAR**
Gestionar llamadas entrantes y salientes, brindar asistencia a clientes asegurados con pagos, reinstalaciones de pólizas y consultas generales
**BENEFICIOS LABORALES**
* **INGRESO SEMANAL DE $4,701 neto**
* Apoyo de transporte
* Comida gratis durante 2 semanas
* Créditos internos y préstamos vía nómina
* Prestaciones de Ley y Superiores: IMSS, aguinaldo, vacaciones (12 días), fondo y caja de ahorro, utilidades, días por paternidad, matrimonio o defunción, INFONAVIT
* Seguro de gastos médicos menores privado
* Descuentos en tiendas, escuelas y restaurantes
* 3 días de balance adicionales a vacaciones
**Horarios:**
Lunes a sábado con **DESCANSO FIJO EN DOMINGO Y 1 ENTRE SEMANA** (horarios a elegir en entrevista)
**Requisitos solicitados:**
Experiencia mínima de 6 meses en call center o atención al cliente
Inglés (B2/C1) (conversacional, avanzado o nativo)
No reingresos
**Nivel de educación deseada:**
Media Superior
**Nivel de experiencia deseada:**
Nivel Inicial
**Función departamental:**
Atención al cliente
**Industria:**
Call Centers / Telemarketing
**Habilidades:**
* Inglés intermedio/avanzado
* actitud positiva
* Orientación al cliente
*Esta vacante viene de la bolsa de empleo Talenteca.com:*
*https://www.talenteca.com/anuncio?j_id=6953ebdf3e00003200dad976&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 4,701/month

Indeed
Customer Service Agent
**Empleando Tijuana is seeking a Customer Service Agent in Tijuana, Baja California**
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We are looking for a dedicated and customer-oriented **Customer Service** professional to join our team. If you possess exceptional customer service skills and wish to contribute to the satisfaction of our users, this opportunity is for you!
Responsibilities:
* Customer Support: Provide support and assistance to customers through various channels (phone, email, chat), efficiently and courteously resolving inquiries and issues.
* Incident Management: Record and manage incidents reported by customers, ensuring prompt and effective resolution while maintaining consistent communication with users.
Requirements:
* Completed high school diploma or currently pursuing or having completed a bachelor’s degree in Administration, Communications, or related fields.
* Minimum 1 year of experience in customer service, technical support, or similar roles.
* Proficiency in customer relationship management (CRM) tools.
* Advanced English (mandatory).
* Must reside in Tijuana. Onsite work only—NO remote work.
* Excellent communication skills, empathy, and teamwork abilities.
We offer:
* Fixed salary
* Statutory benefits
* Growth opportunities
* Positive work environment
Please share your CV—we’d love to meet you!
**Desired education level:**
Bachelor’s degree—currently pursuing
**Desired experience level:**
Mid-level
**Departmental function:**
Customer service
**Industry:**
Call Centers / Telemarketing
**Skills:**
* Customer service
* Call center agent
* Effective communication
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=694c18753600003700bb2ca8&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
Call Center Agent
**Empleando Tijuana is seeking a Call Center Agent in Tijuana, Baja California**
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Join our team as a **Bilingual Call Center Agent** and deliver outstanding service to our customers! We are looking for dynamic, service-oriented individuals to provide assistance and effectively resolve customer inquiries.
Responsibilities:
* Answer customer calls, emails, or online chats
* Provide assistance, resolve inquiries, and clearly convey information about our services
* Actively listen to customer concerns and work toward effective solutions
* Record and document all customer interactions in our CRM
Requirements:
* Advanced English proficiency
* Prior customer service experience
* Excellent writing and spelling skills
* Availability to work on-site only. Remote work is not permitted.
* Basic knowledge of office software and ability to learn specific customer service systems
* Must reside in **Tijuana**
We offer:
* Fixed salary
* Statutory benefits
* Growth opportunities
* Positive work environment
We look forward to meeting you soon and working together!
**Desired education level:**
High school diploma (or equivalent)
**Desired experience level:**
Mid-level
**Departmental function:**
Customer service
**Industry:**
Call Centers / Telemarketing
**Skills:**
* Customer service
* Effective communication
* Call handling
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=694c17de5300003100be8229&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
Indeed
Telemarketing Educational Advisor
FUNCTIONS
1) Promote CESUN University's educational offerings through telephone and electronic communication channels.
2) Implement telemarketing tactics to attract prospects, promote new educational programs, and advise interested individuals during their decision-making process.
3) Establish and maintain communication channels with prospects using digital tools and CRM systems, recording follow-ups, progress, and the status of interested individuals in the recruitment process.
4) Generate and confirm high-quality appointments for educational advisors across on-campus, hybrid, and executive modalities, ensuring prospect attendance.
Position Type: Full-time
Salary: $13,000.00 - $13,800.00 per month
Benefits:
* Academic support
* Discounts and preferential pricing
* Free parking
* Cafeteria service
* Free uniforms
Work Location: On-site employment

Laguna del Carmen 4627, El Lago, 22210 Tijuana, B.C., Mexico
$MXN 13,000-13,800/year

Indeed
Telemarketing
We are seeking a professional for the telemarketing department at Comercial de Carnes Frías del Norte.
If you have experience in negotiation techniques and customer service, this opportunity is for you.
Your role will involve prospecting potential clients and managing business relationships.
It is essential that you possess knowledge of groceries and perishable goods, as you will be working in an environment where these products are fundamental.
Your ability to build connections and deliver excellent customer service will be key to success in this position.
You must be proactive, possess a positive attitude, and have strong telephone communication skills.
We are looking for someone who can influence purchasing decisions and has a clear understanding of customer needs.
If you have a proven track record in client acquisition and are passionate about the perishable food industry, this position is for you.
We would like you to join our team and help strengthen our market presence.
If you believe you have what it takes, bring your talent and skills to Comercial de Carnes Frías del Norte!

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
H2O Associate Customer Service Representative
Job Description and Activity Details
**POSITION RESPONSIBILITIES:**
Primary responsibilities are designing irrigation systems and providing customer support in resolving property design or product technical issues over the telephone during our high season.
**RESPONSIBILITIES INCLUDE:**
* Using CAD and other software, design irrigation systems in compliance with local, state, or regional codes.
* Evaluate customer design requests for irrigation requirements and design intent.
* Analyze and resolve irrigation design problems creatively, accurately, and efficiently.
* Create irrigation system designs with minimal assistance.
* Perform routine general administrative tasks such as reporting and recording design-related information. Enter data into the customer database. May assist with general tasks within the RBTS group.
* Assist in identifying areas of need and proposing appropriate solutions.
* Must meet and comply with departmental and company policies, procedures, objectives, and regulations.
Experience and Requirements
**MINIMUM QUALIFICATIONS:**
* Technical education certificate required.
* Must have experience using CAD programs; understands technical concepts.
* Must be able to understand written English at an intermediate level.
* Basic knowledge of MS Office tools and Adobe Acrobat.
* Works well in a team environment; customer-service oriented.
* Solves problems creatively; capable of handling multiple projects or tasks simultaneously (multitasker).
**DESIRED QUALIFICATIONS:**
* BA/BS degree in Architecture, Civil Engineering, Agronomy, or a related field.
* Telephone customer service experience.
Benefits
* Benefits in accordance with the Federal Labor Law (LFT)
**Number of Vacancies** 6
**Department** Customer Service/Call Center/Telemarketing
**Contract Type** Temporary
**Work Modality** On-site
**Shift** Day
**Work Schedule** Full-time
**Working Hours*** Full-time
**Education Level** High School Diploma
**English Proficiency** Spoken: Advanced, Written: Advanced
**Willingness to Travel** No

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Indeed
Talent Attraction Analyst
*This job posting is from the Talenteca.com job board*
### **Job opening at Idoneus Talent in Tijuana, Baja California**
**Position:** Talent Attraction Analyst
**Work location:** Benjamín Franklin 50, Aeropuerto, 22190 Tijuana, B.C.
**We offer:**
* $15,000 gross monthly salary.
* Statutory benefits, bonus, life insurance, savings fund, grocery vouchers.
**Main responsibilities:**
* Recruitment of telemarketing and cambaceo salespeople.
* High-volume talent attraction.
* Achievement of KPIs.
* Posting and updating job openings on job boards.
* Active sourcing: social media, partnerships, and direct search.
* Candidate screening, interviews, and file preparation.
* Comprehensive candidate follow-up until onboarding.
* Weekly progress reports.
**Knowledge and skills:**
* Full proficiency in Indeed and Facebook for recruitment.
* CRM usage.
* Knowledge of commercial profiles.
* Organization and management of multiple candidates.
**Education and experience:**
* Completed bachelor’s degree (administrative or related field).
* 1 year of experience in commercial recruitment.
**Working hours:**
* Monday to Friday, 9:00–18:00.
* Saturdays, 9:00–14:00.
**Desired education level:**
Bachelor’s degree — completed.
**Desired experience level:**
Mid-level.
**Departmental function:**
Human Resources.
**Industry:**
Human Resources.
*This job posting is from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=6939c0fd3000002f000d143a&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 15,000/year

Indeed
Appointment Setter
Hiring Now!
Work from Home
Location:
Must live in the Tijuana area.
As a **Sales Appointment Setter**, you’ll be a key member of the inside sales team, responsible for engaging with potential customers over the phone and scheduling appointments for the field sales team. You’ll generate interest, qualify leads, and help customers take the first step toward affordable solar energy. This is a fast\-paced, goal\-driven position with commission opportunities.
Job Duties and Responsibilities
Responsibilities include:
* Make outbound calls to residential leads from our database, marketing campaigns, and other sources.
* Engage with potential customers to assess interest in PosiGen’s solar solutions.
* Qualify prospects and schedule in\-home or virtual appointments for field sales representatives.
* Follow up on warm leads and handle inbound inquiries.
* Maintain accurate records of interactions and scheduled appointments in CRM systems (e.g., Salesforce).
* Meet or exceed daily and weekly performance metrics, including call volume and appointment quotas.
* Communicate the value of solar clearly and persuasively while building trust.
* Collaborate with sales, marketing, and customer experience teams to ensure seamless lead handoff.
**Qualifications**
* 1\+ year of experience in outbound call center, telemarketing, or inside sales.
* Excellent phone presence and communication skills.
* Motivated by targets and performance\-based incentives.
* Bilingual (English/Spanish).
* Comfortable using CRM software and multitasking in a fast\-paced environment.
* Passion for clean energy and helping others is a plus!
Job Types: Full\-time
Apply Now!
Job Type: Full\-time
Pay: $4,000 pesos per week plus bonuses
Work Location: Work from home (must live in the Tijuana area)
Job Type: Full\-time
Pay: From $4,000\.00 per week
Work Location: Remote
Expected Start Date: 05/01/2026

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 4,000/month

Indeed
Mass Recruiter
*This job posting originates from the Talenteca.com job board*
### **Job opening at Idoneus Talent in Tijuana, Baja California**
**Position:** Mass Recruiter for commercial roles
**Work location:** Benjamín Franklin 50, Aeropuerto, 22190 Tijuana, B.C.
**We offer:**
* $15,000 gross monthly salary.
* Statutory benefits, bonus, life insurance, savings fund, grocery vouchers
**Main responsibilities:**
* Recruiting telemarketing and field sales representatives.
* High-volume talent attraction.
* Meeting KPIs.
* Posting and updating job openings on job boards.
* Active sourcing: social media, partnerships, and direct search.
* Candidate screening, interviews, and file preparation.
* End-to-end candidate follow-up until onboarding.
* Weekly progress reports.
**Knowledge and skills:**
* Full proficiency in Indeed and Facebook for recruitment.
* CRM usage.
* Understanding of commercial profiles.
* Organization and management of multiple candidates.
**Education and experience:**
* Completed bachelor’s degree (administrative or related field).
* 2 years of experience in commercial recruitment.
**Working hours:**
* Monday to Friday, 9:00–18:00
* Saturdays, 9:00–14:00
**Desired education level:**
Bachelor’s degree or higher — completed
**Desired experience level:**
Mid-level
**Departmental function:**
Human Resources
**Industry:**
Human Resources
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=692f1b283f00003f00966c17&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 15,000/year
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