Description
Summary:
This role involves understanding customer needs, sourcing sales opportunities through various channels, maintaining client relationships, and resolving customer issues.
Highlights:
1. Prospect and maintain positive business and customer relationships.
2. Tooling and Injection Molding Technical Sales.
3. Develop extensive sales skills and grow within ARRK.
Description and details of responsibilities
**OBJECTIVE**: Understanding customer needs and requirements. Sourcing new sales opportunities through inbound lead follow\-up and outbound cold calls and emails.
**MAIN FUNCTIONS:**
* Prospect new clients, establish, develop, and maintain positive business and customer relationships.
* Tooling and Injection Molding Technical Sales.
* Communicating with customers, making outbound calls to potential customers, and following up on leads.
* Expedite the resolution of customer problems and complaints to maximize satisfaction.
* Develop extensive sales skills in preparation to advance and grow up with ARRK.
* Perform cost\-benefit and needs analysis of existing/potential customers to meet their needs.
* Emphasize the features of products to highlight how they solve customer problems.
* Answering potential customers' questions and sending additional information via email.
* Keeping up with product and service information and updates.
* Creating and maintaining a database of current and potential customers.
* Explaining and demonstrating features of products and services.
* Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers.
* Staying informed about competing products and services.
* Upselling products and services.
* Coordinate domestic and international material purchases including, but not limited to, China and Taiwan vendors to ensure orders are produced on time according to project specifications.
* Accurately coordinate shipping logistics to meet scheduled deliveries to our customers’ time and place specifications.
* Researching and qualifying new leads.
* Closing sales and achieving sales targets.
Experience and requirements
**JOB SPECIFICATIONS:**
* 2–3 years of experience in sales (required)
* 2–3 years of experience in project management
* 2–3 years of previous experience in customer service
* Bachelor’s degree in any discipline
* Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
* Excellent verbal and written communication skills
* Strong organizational skills with the ability to multitask and manage priorities
* Excellent phone presence and cold calling skills
* Strong listening, negotiation, and sales skills
* Ability to achieve sales targets and performance goals
* Bilingual: English / Spanish
Benefits
* Benefits in accordance with the Federal Labor Law (LFT)
* Punctuality Bonus
* Attendance Bonus
* Transportation Support
* Meal Support
**Number of vacancies** 1
**Department** Sales/Commercial
**Employment type** Permanent
**Work modality** On-site
**Shift** Day shift
**Working hours** Full-time
**Schedule*** 08:00 am \- 18:00 hrs Mon\-Fri
**Education** Bachelor's degree with professional title
**Willingness to travel** No