Customer Service Executive

Description

Job Summary: Intermerk is seeking a passionate and experienced Customer Service Executive to strengthen customer service and manage relationships by providing solutions and ensuring customer satisfaction. Key Highlights: 1. Challenging and rewarding work environment 2. Opportunities for professional growth and development 3. Competitive compensation package Job Offer: Customer Service Executive at Intermerk Intermerk is looking for a Customer Service Executive to join our continuously growing team. We are dedicated to delivering high-quality solutions to our customers and seek a passionate and experienced professional to enhance our customer service. Requirements: 1. At least 2 years of experience in the full sales cycle, customer service, CRM, and KPI tracking. 2. Preferably, knowledge of logistics and process management, preferably ISO 9001-2015. 3. Excellent communication and problem-solving skills. 4. Ability to work in a fast-paced and high-pressure environment. 5. Leadership and teamwork skills. Responsibilities: 1. Manage and maintain relationships with existing and new customers. 2. Understand customer needs and provide appropriate solutions. 3. Monitor and report on KPI performance. 4. Ensure compliance with processes and quality standards. 5. Collaborate with other departments to guarantee customer satisfaction. Intermerk offers a challenging and rewarding work environment, opportunities for professional growth and development, and a competitive compensation package. If you are ready to take on a new challenge and demonstrate your skills in a dynamic environment, we invite you to apply for this position. Please send your curriculum vitae and a cover letter to our company's email address. Intermerk is committed to diversity and equal employment opportunity and encourages individuals from all backgrounds and experiences to apply. We look forward to welcoming you at Intermerk!. -Requirements- Minimum education: Higher education – Bachelor's degree 2 years of experience Age: between 23 and 55 years Keywords: executive, management, governance, administration, executive, managing, customer service, customer, care, attention, to, customer