Support Engineer (Hardware Test)

Description

Summary: As a Support Engineer, you will significantly contribute to product improvement, sustain product development, and resolve technical system issues to promote reliability. Highlights: 1. Contribute to product improvement and sustain product development life cycle 2. Resolve technical system issues that promote product reliability 3. Endless opportunities to learn and grow in Engineering development **General Summary:** As a Support Engineer, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. **Minimum Qualifications:** * Bachelor's degree and 1\+ year of Support Engineering or related work experience. OR Associate's degree and 2\+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3\+ years of Support Engineering or related work experience. * Completed advanced degree in a relevant field may be substituted for up to one year (Master’s \= one year) of work experience. **Preferred Qualifications:** * Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field. * Certification in Electronics or related area. * Military experience or training in electronics field (Rank E5\+ 1 year). * 3\+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging. * 3\+ years of experience in a lab environment. * 1\+ year in a leadership role with or without direct reports. * 1\+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). **Principal Duties and Responsibilities:** * Performs organizational, low\-level debug, development, and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry. * Provides layout and design support for engineers and recommendations for small projects. * Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes failures or malfunctions. * Gathers and integrates data and information from multiple sources and stakeholders to understand specifications and execute tasks. * Collaborates with individuals inside own team and across other teams to complete project work and executes individual project priorities, deadlines, and deliverables. **Level of Responsibility:** * Works independently with minimal supervision. * Decision\-making affects direct area of work and/or work group.