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Job Summary: We are seeking an Apple product repair technician focused on customer support and promotion of additional services. Key Highlights: 1. Provides first- and second-level support to Apple users. 2. Promotion and placement of additional services. 3. Professional stability and development. At MacStore, Apple's No. 1 distributor, we are looking for: · UPCOMING OPENING! MACSTORE MULTIPLAZA SANTA FE Profile: * Completed high school / technical degree. * Minimum 1 year of experience in computer and mobile phone repair. * Passion for customer service and client interaction. * Residing near the work location. Responsibilities: * Provide first- and second-level support to Apple users. * Personalized assistance and issue resolution. * Follow-up on completed services. * Promotion and placement of additional services. * Achievement of performance metrics and KPIs. We Offer: * Base monthly salary: $13,230.00 (gross). * Face-to-face bonus: $2,500. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving KPIs. * 100% IMSS contribution. * Direct, indefinite-term employment. * Professional stability and development. * Rotating schedule Monday through Sunday with one weekday day off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. AVAILABILITY TO TRAIN AT MACSTORE PENINSULA BRANCH If you are interested and meet the profile, apply through this channel and we will contact you shortly.-Requirements- Minimum education: Upper secondary education – General High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist
