Tijuana Analysis & Reporting Job Listings

Accounts Payable Analyst64675509661570120

Indeed

Accounts Payable Analyst

**Responsibilities:** * Support month\-end closing and prepare AP journal entries. * Perform AP balance sheet reconciliations. * Audit and validate employee expense reports. * Identify process improvements and ensure compliance with internal controls. * Assist with audits and ad\-hoc finance tasks. **Requirements:** * 2–3 years of Accounts Payable experience. * Strong Excel and MS Office skills. * English proficiency. * Detail\-oriented and analytical. * Shared Services experience preferred. * Knowledge of financial statements \& Mexico accounting procedures. * Oracle or SAP experience is a plus. Employment type: Full-time Salary: $14,577\.13 \- $20,215\.97 per month Work location: On-site

Cdad. Real 4042, Miguelhidalgo, 22465 Tijuana, B.C., Mexico

MXN 14,577-20,215/year

Quality Assurance Supervisor (Call Center)64153391141377121

Indeed

Quality Assurance Supervisor (Call Center)

Quality Assurance Supervisor will lead quality oversight for Internal lines of business, focused on Customer Service, Collections, Tele services, Quality Control, Accounting \& Claims of insurance. This role is responsible for ensuring process accuracy, documentation compliance, and continuous improvement across all internal line’s workflows. Quality Assurance Supervisor will act as a bridge between auditing and operational excellence \& drive measurable improvements by analyzing performance trends, coaching QA analysts, and executing continuous improvement initiatives. **Requirements** * Bachelor's degree (plus). * Call Center background (plus). * Experience with Lean Methodologies (desirable). * Yellow Belt / Green Belt Certification (plus). * Basic Car Insurance \- Policies \& Regulations knowledge (plus). * Bilingual \- English / Spanish. * Continuous Improvement Mindset. **Activities** 1\. Lead day\-to\-day operations of QA for Internal business lines, ensuring timely and accurate evaluations across all Lines of Business. 2\. Establish and monitor risk\-based sampling plans beyond random sampling (example: agent tenure, High AHT, LOW FCR). 3\. Maintain and calibrate sample sizes using statistical control techniques to ensure representative and actionable data for continuous improvement. 4\. Lead calibration sessions \& track participants’ performance (repeatability \& reproducibility). 5\. Identify and analyze quality trends using root cause analysis (RCA), Pareto charts, and control charts. 6\. Recommend corrective actions through PDCA (Plan\-Do\-Check\-Act) improvement cycles. 7\. Lead Kaizen events and Lean\-based improvement projects to reduce waste, improve agent efficiency and productivity. 8\. Conduct quarterly problem\-solving workshops with operations and cross\-functional stakeholders. 9\. Facilitate RCA sessions and post\-mortems on policy defects, complaints, or audit failures with stakeholders. 10\. Partner with analytics teams to build/optimize QA dashboards (Tableau, Calabrio, or BIA) focused on key metrics. 11\. Deliver weekly/monthly QA scorecards and quality trend insights to stakeholders, including executive summaries and action plans. 12\. Conduct Weekly 1:1 Feedback/Coaching (QA members). 13\. Mentoring: Transfer Knowledge \& Skills. 14\. Onboarding/Training for new QA Members. 15\. Create a fair and professional work environment that focuses on business objectives, but also balances quality of work\-life factors for employees **Benefits** * Legal benefits * Christmas bonus * Savings fund * Profit sharing (PTU) * Vacation days * Vacation premium * Extra paid days off * Private medical insurance and preventative care * Life insurance * Friendly work environment * Financing and discounts at local restaurants and coffee shops * Friendly work environment / Growth opportunities

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Director Of Business Development - Tijuana64152983816194122

Indeed

Director Of Business Development - Tijuana

**DIRECTOR OF BUSINESS DEVELOPMENT** **Department:** Director of Business Development **Location:** Tijuana, BC Mexico **Reports to:** Vice\-President, Sales **Career Opportunity at Vortex Freight Systems** Are you ready to turn your supply chain and logistics experience into a high\-earning, rewarding career in business development? A North American logistics company specializing in Cross border Logistics is expanding aggressively into the Tijuana market. If you have experience in materials management, supply chain management, logistics, and cross\-border operations, we can train you in consultative selling techniques to create a lucrative career with earning potential of over **$200K USD**. If you have **5\+ years of experience in materials management, supply chain, or cross\-border operations**—especially in a manufacturing or plant setting in Tijuana—and a strong desire to learn and grow, we want to hear from you. The Director of Business Development will also coordinate with Account Managers, Pricing Analysts, and the Operations team to create business solutions and long\- term business relationships with perspective new customers **Key Responsibilities \& duties:** * Generate new business and revenue independently * Build a strong sales pipeline (cold calling, lead lists, networking) * Conduct 5–10 discovery meetings per day when not traveling * Travel across **Canada, the US, and Mexico** to meet prospects * Fully utilize CRM tools (Sales Now) daily — log calls, emails, meetings * Cross\-sell services with VP of Sales and other team members * Grow existing accounts and uncover upsell opportunities * Gather market intel on competitors and industry changes * Propose solutions based on client needs and market trends * Collaborate on pricing and forecasting with senior management * Actively participate in sales planning and company growth initiatives **Qualifications/Experience Preferred:** * Associate’s or Bachelor’s degree (Business or Engineering preferred) * Bilingual (English \& Spanish – verbal and written) * Entrepreneurial mindset and goal\-driven approach * Consultative selling, negotiation, and communication skills * Strong multitasking, time management, and self\-direction * High energy, confidence, and professional presence * Experience in plant operations, production, materials management, procurement, or logistics * Understanding of **cross\-border logistics** (Canada/US/Mexico) * Willingness to travel and learn other operational areas **Personal Attributes** * **Self\-Motivated:** Takes initiative, makes decisions with confidence * **Client\-Focused:** Goes above and beyond to meet client needs * **Proactive:** Looks ahead, solves problems before they arise * **Detail\-Oriented:** Delivers with precision and care * **Team\-Oriented:** Enjoys collaborating in a fast\-paced environment * **Flexible \& Creative:** Thrives under pressure, adapts easily

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 200,000/year