Customer Experience Supervisor

This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer

We are seeking an experienced Traffic Executive responsible for coordinating and monitoring air import and export operations, ensuring compliance with customs regulations and providing proper customer service. Requirements: \-Bachelor's degree in International Trade, International Business, Customs, or a related field. \-Minimum 3 years of experience in air traffic operations within a customs brokerage agency. Solid knowledge of: Customs Law Non-tariff Regulations and Restrictions Import and export documentation Customs clearance procedures Customs systems (CASA, VUCEM, ADUANET, or others). \-Experience in customer service and operational follow-up. \-Strong organizational skills, sense of urgency, and ability to work under pressure. We offer: Competitive salary Statutory benefits Job stability 100% IMSS contributions Position type: Full-time, Indefinite-term Salary: $12,000\.00 \- $15,000\.00 per month Benefits: * Option for an indefinite-term contract * Food vouchers Workplace: On-site employment
Juan García
Indeed · HR