Tezonapa Customer Service - Call Center Job Listings

Marketing and Sales Assistant (Social Media)64986409777921120

Indeed

Marketing and Sales Assistant (Social Media)

**Location:** Calle 10, #213, Colonia Centro, Córdoba, Veracruz. **Schedule:** 9:00 am to 2:00 pm – 3:00 pm to 6:00 pm, Monday to Friday. Saturdays from 10:00 am to 2:00 pm. **Salary:** $7,000 monthly + sales commissions. **Position Type:** Full-time **Position Description** We are seeking a **Marketing and Sales Assistant** to directly support the department. This role combines **social media lead management**, follow-up, and support for basic digital marketing activities. The primary focus is to **convert messages into real sales opportunities**, conduct organized follow-ups, and provide clear, professional customer service. **Key Responsibilities** * Lead and customer follow-up via **WhatsApp Business, Facebook Messenger, and Instagram DM**. * Use of labels, quick replies, and conversation tracking. * Drafting commercial messages: addressing objections, requesting information, confirming appointments or visits. * Support in **Meta Business Suite**: * Scheduling posts * Responding to messages and comments * Reviewing basic metrics * Lead registration and tracking in **Excel** (status, dates, follow-up). * Support for basic digital marketing and sales activities. **Required Knowledge** * Chat-based customer service and sales (WhatsApp Business, Messenger, Instagram DM). * Commercial writing oriented toward lead generation, follow-up, and closing. * Basic proficiency in **Meta Business Suite**. * Basic **Excel** skills for lead tracking. * Fundamental concepts of marketing and sales. * **Desirable:** Familiarity with technology services such as: Technical support | CCTV | Point-of-sale systems | Gaming or office computer assembly **Required Skills** * **Organization and discipline in follow-up**. * Clear communication, good spelling, and fast response time. * Tact in customer service. * Ability to **prioritize** customers. * Resilience and tolerance. **6 to 18 months of experience in:** * WhatsApp or social media sales * In-person counter service with customer follow-up **We Offer** * Base salary of **$7,000 monthly** * **Sales commissions** * Training on offered services. * Growth opportunities within the commercial and marketing departments * A practical, results-oriented work environment Position Type: Full-time Salary: $7,000.00 – $11,000.00 per month Workplace: On-site employment

C. 10 203, Centro, 94500 Centro, Ver., Mexico

$MXN 7,000-11,000/month

Bilingual Sales Administrator64552502821762121

Indeed

Bilingual Sales Administrator

Join our team as a **Sales Administrator**! Are you passionate about sales and do you enjoy providing excellent customer service? Would you like to be part of a growing company in the textile industry? **What will you do in this role?** ✅ Identify and acquire new customers ✅ Retain and develop business relationships ✅ Recover clients and strengthen the portfolio ✅ Serve customers at the branch and through calls, chats, and emails ✅ Attend textile industry exhibitions and events abroad ✅ Prepare and follow up on quotations ✅ Ensure proper invoicing and payment collection for orders ✅ Manage orders and coordinate deliveries **What we are looking for:** Completed or incomplete bachelor's degree Minimum 1 year of sales experience Service-oriented attitude and good communication skills Negotiation and sales closing skills Proficiency with technological tools Age: 30 to 45 years old Service-oriented attitude and good communication skills Customer service experience Valid visa and passport Intermediate-to-advanced English **Objective:** Maximize company profits through customer acquisition, retention, and recovery. ⭐ **You'll earn extra points if you have:** Driver's license **What we offer:** ✨ Work schedule from Monday to Friday ✨ Dynamic and collaborative work environment ✨ Training and professional development ✨ Savings fund ✨ Opportunity to travel abroad **Don't miss this opportunity!** **We're looking for you! Join our team and grow with us.** Job type: Full-time Salary: $11,900.00 - $12,000.00 per month Benefits: * Savings fund * Employee discounts * Company parking * Option for indefinite contract * Dining service * Free uniforms * Grocery vouchers Language: * Intermediate - advanced English (Desirable) License/Certification: * Valid visa and passport (Desirable) Travel availability: * 50% (Desirable) Workplace: On-site

W2QP+XM San Isidro Palotal, Ver., Mexico

$MXN 11,900-12,000/year

Indeed

Housekeeper

**JOB DESCRIPTION** Housekeeper position in Córdoba, Veracruz. **No experience required, but must be an active and honest person.** Duties: cleaning rooms and common areas, food preparation, customer service, assisting in laundry operations, and other tasks related to the job. **SCHEDULE** * Day shift: 8 hours daily for **6 days per week. 1 day off per week.** * Night shift: 10 hours daily for **5 days per week. 2 days off per week.** **COMPENSATION** **Net biweekly salary $4,230\.** **Plus attendance and productivity bonus $380** **All statutory benefits included:** Paid overtime, IMSS, INFONAVIT, vacations and vacation premium, Christmas bonus. Job type: Full-time Salary: From $8,460\.00 per month Benefits: * Salary increases * Free drinks * Employee discount * Free parking Work location: On-site

Claveles 101B, Popular la Posta, 94575 Córdoba, Ver., Mexico

$MXN 8,460/month

Indeed

SALES ADMINISTRATOR

**SALES ADMINISTRATOR** Responsible for administering sales processes, particularly the invoicing of new and used units and filing of documents, as well as generating sales and exchange invoice reports, and responsible for safeguarding and managing permits. **Main Activities and Responsibilities** * Invoicing and registration of new and used units. * Control and filing of records. * Processing and management of circulation permits. * Sales, commissions, insurance, and warranty reports. * Support to sales advisors and customer service. * Issuance of extended warranty certificates * Prepare weekly commission reports from financing, insurance, extended warranties, sales, and accessories, for both new and used vehicles. **Skills** * Organized * Effective communication * Attention to internal and external customers * Service-oriented * Responsible * Persistence * Ability to work under pressure Job type: Full-time Salary: $12,000.00 per month Work location: On-site

C. 53 1512, Penjamo, 94680 Córdoba, Ver., Mexico

$MXN 12,000/year

Indeed

CALL CENTER AGENT

Join our Team! **Job Description:** We are looking for a customer service professional to join our team. The ideal candidate will be responsible for handling incoming requests in a timely manner by generating reports and verifying data for services, always complying with performance indicators at all times to improve customer satisfaction. **Responsibilities:** Respond promptly to received Service Requests by conducting daily reviews and addressing customer requirements using management tools to provide a satisfactory and timely response. Provide advice and guidance to customers regarding available service options. Efficiently and empathetically resolve customer issues and concerns, collaborating with other departments as needed. Forward incoming reports to the appropriate department. Conduct timely quality follow-up calls to our customers and maintain accurate records. Maintain precise records of all customer interactions in our system and ensure procedures are followed. Collaborate with the sales team to refer potential clients. Create positive customer experiences that positively impact their satisfaction and loyalty levels. WE ARE ENEMIES OF POOR SERVICE. Job type: Full-time Salary: Starting at $8,340.00 per month Benefits: * Salary increases * Option for indefinite contract * Medical expense insurance * Company phone * Free uniforms Application Questions: * How many years of experience do you have in a customer service role? * How do you ensure a customer feels heard and understood during an interaction? Education: * Completed Bachelor's degree (Mandatory) Workplace: On-site position

C. 10 700, San Jose, 94560 Córdoba, Ver., Mexico

$MXN 8,340/month

Indeed

GPS Monitor

Seeking GPS Monitor Responsibilities: * GPS monitoring – direct contact with operator and client * Track trip or delivery status * Ensure timely departures as scheduled (appointments are managed) * Contact via phone or WhatsApp * Candidates must have at least 6 months of experience in transportation monitoring Requirements: * Experience in freight transportation industry * Customer service skills * GPS monitoring experience * Completed high school or incomplete/complete bachelor's degree * Strong communication skills We Offer: * Job stability * Direct hiring, company training, and growth opportunities Work Schedule: * Availability to work rotating day and night shifts Salary: Starting at $10,000.00 per month Education: * High school diploma (Desirable) Position Type: Full-time Salary: $10,000.00 – $12,000.00 per month Benefits: * Free parking * Option for indefinite contract * Company phone * Free uniforms Education Level: * High school diploma (Desirable) Experience: * Transportation management: 1 year (Desirable) Work Location: On-site position

C. 6 Pte. 320, El Calvario, 94460 Ixtaczoquitlán, Ver., Mexico

$MXN 10,000-12,000/year