Indeed
Lead Teller
Position Objective
Ensure that the customer receives excellent service and attention, quickly, accurately, and efficiently processing the transactions requested by the customer while strictly adhering to institutional policies and safeguarding the funds handled in the teller station.
Main Responsibilities
Promptly, courteously, and error-free attend to customer and user transactions at the counter and mobile cashier stations.
* Comply with regulations from Banco de México, BAZ's cash handling policies and procedures, and the 7's methodology.
* Safeguard cash within secure areas and follow bunker security measures, ensuring zero shortages.
* Achieve teller productivity targets and implement the anti-waiting-line plan.
* Ensure customers have the best possible service and experience.
* Perform supervisor teller duties in their absence.
Candidate Profile
One year of experience in customer service activities.
* Skill in cash handling.
* Experience in personnel management.
* Knowledge of banking regulations.
* Availability to work rotating shifts.
* Availability to work weekends.
* Honesty in performing job responsibilities.
Value Proposition
Starting fixed weekly salary: $2,120 MXN.
* Weekly commissions: 880 MXN pesos.
* Statutory benefits: Vacation starting at 12 days per year, annual vacation bonus of 25%, year-end bonus of 15 days per year, increasing according to seniority.
* Working conditions: 8-hour daily schedule from Monday to Sunday with one weekday off. Weekly rotating schedule. One weekend day off per month. Life insurance that increases based on income and seniority.
* Job benefits: Training program tailored to the position and for personal skill development. Enrollment in government programs to complete high school education. Agreements with universities to continue studies.
* Financial benefits: Payroll advance. Access to credit card. Discounts starting at 10% on products at Elektra and Salinas \& Rocha stores, available for cash purchases from the first day, and credit purchases after 9 months of seniority. Personal loan with preferential rate after 2 years. Currency exchange. Investment accounts. Savings fund.
* Services: Access to nutritionist, psychologist, dentist, library, contests, and programs to improve health, guidance and support for achievements, new family members, and important celebrations.
\* Promotions and agreements for you and your family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language schools, universities, airlines, travel agencies, car dealerships, daycare centers. \* Dare to become part of our team!
Code: 32T7AHF1QO
Id: GEN32T7AHF1QO

C. Belisario Dominguez 6, 95098 Tezonapa, Ver., Mexico
MXN 2,120/month