Quality Process Leader

Description

Position Summary: Grupo Reina Madre is seeking a Quality Process Leader to design, implement, and align processes, as well as identify KPIs within a comprehensive healthcare environment. Key Highlights: 1. Quality process design and implementation in the healthcare sector 2. Process alignment according to current Mexican Official Standards (NOM) 3. KPI identification and operational improvement At **Grupo Reina Madre**, specialized clinics focused on women's holistic health, dermatology, and aesthetic medicine, we continue growing and reinforcing our commitment to delivering warm, professional, and human-centered care to each of our patients. If you seek a place where your work creates real impact—where care, quality, and empathy are part of every day—this is your opportunity: **QUALITY PROCESS LEADER** **Responsibilities** * Process design and implementation * Process alignment according to current Mexican Official Standards (NOM) * Implementation and diagnosis of action plans aimed at operational improvement * Process documentation * KPI identification **Requirements** * Bachelor’s degree in Industrial Engineering, Systems Engineering, Business Administration, or related fields * Experience with quality management systems in the healthcare sector * Process reengineering * Six Sigma * Knowledge of process mapping and agile methodologies * Intermediate English (Desirable) **We Offer** * Monthly gross salary based on experience (20,000 \- 23,000\) * Monday to Friday, 9 AM to 6 PM * Statutory benefits from day one * Enhanced benefits (vouchers and discounts) * Work location: 5 minutes from Mixcoac metro station Interested candidates, please submit an updated CV through this channel.